Customer Ratings & Reviews

HP - Smart Tank 5000 Wireless All-in-One Supertank Inkjet Printer with up to 2 Years of Ink Included - White

Model:: Smart Tank 5000; |
SKU:: 6555693

User rating, 4.4 out of 5 stars with 629 reviews.

Highly rated by customers for:

Customer reviews

Value
Rating 4.5 out of 5 stars
Quality
Rating 4.5 out of 5 stars
Ease of Use
Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (558)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 629 reviews

Pros mentioned:
Print quality, Setup
Rated 5 out of 5 stars
So glad I switched!
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thus far I have thoroughly enjoyed this printer. I made the switch to the bottle ink printer to try out the hype and I was not disappointed. Set up was super easy and it even has airprint! Which is handy with the little one!
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Everything you need
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cannon printer broke so I decided to venture with HP and after reading reviews I came into this one. It’s basic but it does all the necessary jobs you want. A little bit on the loud side but nothing major. (It extra quiet when compared to my toddlers) speed is average when it comes to printing but then again I wasn’t looking for a laser fastball thrower printer. Overall is great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great machine
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine and easy setup. Just take it out of the box, turn it on, add the ink and connect your wifi, it does not come with the cord to connect to your computer luckily I already had a HP Prnter cord from my previous printer.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
HP Smart Tank 5000 is great printer
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not tech savvy. This printer was easy to set up. Set up with our internet easily. Great directions are very helpful. Ink tanks easy to fill. Mess free.very happy. Ours Is for home use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Hp smart tank 500
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very happy with the printer, easy to install, Wi-Fi access, good print quality
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Review
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Printer works great, I have a small home business and it has worked very good for my needs. I had never had an inkjet printer and my husband convinced me to get this one and let me say Ink does last more on inkjet
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
HP Smart Tank Ink 5000 Printer
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Posted 1 year ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good printer for the price. Wish it would print double sided but it doesn’t. Can’t figure how to get it to print in color from my laptop but does a great job printing in color from my phone.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
So great I bought 2 and getting a 3rd soon
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought 2 of these now for my business and it’s nothing but amazing. I’m looking to get another one so making it 3 total. Great printer! Thanks
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Great printer
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job . Very satisfied . Upgrading from a smaller hp to this one was just the right choice. Reliable and quick printing . Love it
I would recommend this to a friend
Rated 3 out of 5 stars
How do i get my ink for 2 yrs
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i'm extremely happy with my printer but very unsatisfied about the ink no one knows how to receive my ink for two years I've called Best Buy HP customer service and no one seems to help me. I would appreciate if someone could get back to me and let me know how I can receive my ink for two years thank you.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Bob Q Public
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Posted 1 year ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with the printer! I can print from anywhere. And I'm not running out of unk either. Great price
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Hp printer
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good works great- pretty easy to set up and great with wifi-
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Strong Printer
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Posted 1 year ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my printer would recommend this printer over other printers
I would recommend this to a friend
Rated 5 out of 5 stars
Great printer
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ease of Setup:** Discuss how easy it was to set up the printer initially. Did the instructions make the process smooth? printer.
I would recommend this to a friend
Rated 4 out of 5 stars
Good product but with weak points
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product from HP, the only drawback is the annoying noises it makes when printing and it also takes too long when there are many pages. Otherwise it does its job well.
I would recommend this to a friend
Rated 5 out of 5 stars
No need for toner, HUUUUGE plus!☺
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up & love being able to print from my phone!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer pro
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hp 5000 printer , happy with product hp makes it tough to set up. Almost making customer sign up for yaerly membership at a substancial cost
I would recommend this to a friend
Rated 5 out of 5 stars
HP Smart Tank 5000 Printer
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Posted 1 year ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this printer. I have had it for 6 months and haven’t had any problems. Easy to refill ink.
I would recommend this to a friend
Rated 4 out of 5 stars
Good printer
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is Good printer, the ink is easy for install, the bad is slow for printer
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new HP smart tank printer
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy :) totally moneys worth :) one of the best ink tank in the market
I would recommend this to a friend