Customer Ratings & Reviews

easy to set up. love the tank aspect. printing is easy and fast. still have plenty of ink and i have printed many pages for homeschool and personal. color pages are good and print quick.

I am very satisfied with the printer. Not only did I purchase it at a good price, but the setup was very easy as well. The quality of the prints is exceptional. I would definitely recommend this product to others.

We have always had a cartridge inkjet printer at home in the past, but hated the lack of quality, as well as the cartridges running out at the worst times. Saw this printer with its 2 year ink supply, as well as the comments on the quality of the printouts and decided to take the leap on putting out a bigger expense in the beginning. Well, this printer is definitely worth it! The quality of the prints are so much better than any previous printer we had. It prints a lot quicker, and it connects well over the wireless network. Our old printers constantly dropped off the network. We are super pleased with this.

I am extremely pleased with the ease of use and the quality of copying of my HP-Smart-Tank wireless printer. I especially like the number of copies that can be made without having to buy new ink supplies.

Hassle-free installation for me as an average techy guy. Love all the features that this printer offers, and especially the fact I don’t have to worry about those expensive ink cartridges.

Found this challenging. Everything operates pretty much digitally . This is fine if all goes well from initial set up. It did not work easily for us and finding online help was challenging when we got stuck. Once we got it set up, (that took several attempts over a couple hours), I still had issues. Pretty much sure scanning can no longer be done from the printer itself…no physical button…it is entirely online. There is no physical instruction book to refer to that covers issues and operations beyond set up. I am a senior, so I am somewhat digitally challenged. It did seem like it was easier to send digital documents from the HP app on my phone from this printer than my old HP. When I attempted print jobs, not so easy. Was trying to print photos and had no success. After lining up and loading the 4x6 photo paper without clear instructions how to place it, I could not get it to print. Tried it to the left and to the right, since there was no manual to refer to. Did not work either way. Even with changing the paper size to 4x6. I finally used regular paper and had to cut it to size. Then, last night, I tried to print a document I needed with a form and it only printed the instructions and that was on separate sheets, instead of on one document front and back. After several attempts and lots of wasted paper, I got two to print on separate sheets from the attachment sent in an email to my phone. Maybe I just need to get used to this printer…and new technology… maybe this is the new standard for printers, but went for this for price. I think I got more than I bargained for. At this point, I am hoping I can adjust to the new device learning curve, but hasn’t won me yet.

I like the size and shape of it and we have used it quite a bit since purchasing, for printing, copying and scanning. It has worked very well for all our needs. Filling the ink tanks is also very easy.

I wanted something that was simple to set up and that had quality printing, and this is it. I love wireless printers because everyone in the house can use it while it sits in the living room, lol.

Great quality prints and pretty user friendly. I did enjoy all of the features it has and the connectivity

HP Smart Tank does everything as advertised excellent printing images. Once out the box setup was very easy with the HP Smart App

Price and purchase was good Instructions and installing were easy to follow. I liked the bottles of ink and look forward to using this printer. Wifi connection worked easily.

It is a very practical all-in-one printer. However, the guidelines were not clear on the scanning set-up. The instructions should clearly state in bold print, "for scanning set-up go to the following link. I was about to return the printer when I pushed a print-out button and found a small print instruction on the printed sheet with a HP Smart Tank link to connect the printer scanner. This had to be repeated on each device. Apart from that it was quite simple. I love the print qualty and the photo resolution.

This printer is great ! It was easy to set up and i love the fact it comes with 2 years of free ink. It has saved us hundreds of dollars in replacement cartridges!

This printer was easy to set up on the computer but was more difficult to set up with home Wi-Fi so that I could print from my phone

Great printer. Very easy to set up and use. I love the fact that you don't have to worry about buying ink cartridges. Very good value.

Bought this printer to replace our broken one. I was hesitant at first because I thought the cost was too much. Boy am I amazed. This printer is worth every penny. By now, we would be purchasing more ink. Love the simplicity and ease of using this printer. The only thing I don’t like is that it doesn’t have a fax (which is why I gave it 4 out of 5 stars). I would recommend this printer to everyone. This printer is very economical. I love it.

Love how it prints , very reliable. Great colors and easy to use

I like this HP Smart Tank 5000 printer. It seems to be working well and should cost less for ink than cartridge based inkjet printer. My only complaint was that setup of the wireless WiFi connection was difficult for me. The printer only works on 2.4GHz WiFi, which was there in fine print on the box, but I didn't realize it until I was setting it up. It made the setup more difficult.

So far this is the best printer we have purchased. Once it was hooked up to all devices it’s been a breeze to use.

Beautiful easy to use, love not having to buy cartridges. Plus I bought enough ink to last another four years.