Customer Ratings & Reviews

This computer can run a lot of applications, the display is great. I love how it is not a touchscreen. Only problem is the fan is on a lot as the computer gets very hot, but amazing to work on nevertheless.

Love how light this is, especially when I need it when I visit clients. Very fast start up. Only downfall is that I wish it took standard USB connection, but it does come with an adapter.

You do not need any $1k Apple computer if you spend that $1k and get this computer. This became everything and more when I bought it and I do not regret this purchase whatsoever.

Due to the light and thin style of the laptop, overheating is an issue as the noise of the fan becomes loud and distracting. Having a thinner laptop also means it is not as durable physically compared to other laptops. Not much compromise on the performance even with a thin frame. This is not a touch screen laptop. Also, it does not have a USB port. Only C ports so you need to have a USB adapter for your C port if you frequently use USB jump drives. This is also true for HDMI connection as well.

A great pc laptop...very light and sleek...and works great...mouse could be a tad bit better, but that is common with most pc's that I found. I would recommend this.

I bring my laptop with me to client visits. It is so compact and lightweight- much better than my former heavy laptop. Boots up so fast.

good product good service when purchased geek squad service was terrible young woman who waited on me acted bored and was of minimal help will not use best buy again

The audio jack does not work. The headphone part works, but not the microphone. I have to use Bluetooth or USB headphones/microphone now. Geek Squad tried to fix, but needs the computer for 2-4 weeks to replace jack! They gave me $10 off a Bluetooth headset, but it was still an additional expense. I would have preferred to use a lesser expensive and more compact wired headset with microphone. As it is, I don't know when I will be able to give them the laptop for such a long period.

I have been using laptops since 1989. This is the finest laptop I have ever used. Fast, lightweight and excellent screen resolution.

The size of this HP laptop makes it easily portable. Being an HP computer gives me comfort in its reliability and function.

I wanted a smaller computer to take on airplane trips (my 17" just was too big and heavy). I decided on this model because it had the best reviews for speed and battery life and is very small. I don't need a lot of bells and whistles for my job. I've had it one month and I love it!! I do transcript editing, and the keyboard is amazing. Very nice touch. Plus it was a breeze to get it set up - really surprised me. I usually hate setting up a new computer, but even the email accounts went very quickly.

This laptop offers the performance and power you need for desktop applications. Boots up fast and is ready to go!

a fantastic laptop. super fast and stable. instant connection to other HP products. quality build and responsive keyboard.

I have purchased this laptop a couple of times now for my team members at work and each have loved everything about it.

Good buy but I wish it was touch screen. It is light weight and easy to use.

Just got it for 18 hours, I really enjoy this laptop, it's thinner than my 12" MacBook, also could run almost every heavy duty software. The problem is mine got a serious fan problem, at the 16 hours I got this laptop it's fan have a loud buzz sound while fan is working! It's a manufacturing deflect!!!!!! So this laptop got a great performance, a nice design, but a poor quality control. I'm now resetting all settings and going to exchange a new one. Hope the new one won't fail.

This laptop is very light weight. It operates as one would expect for a new laptop. I am glad to have it.

Very speedy, incredibly thin, battery lasts a very long time. Used for a 1+ year no issue whatsoever.

I have had this product for 3 weeks and it work as said. It is fast, very quiet. And looks great.

Great laptop. Light. Amazing battery life. Screens amazing. Just look out its all USB c