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Customer Ratings & Reviews

Model:
1PX86AA#ABA
SKU:
5866100
Your price for this item is $53.99

Customer reviews

Rating 4.2 out of 5 stars with 249 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 20 reviews
  • Cons mentioned:
    Sensitivity

    Rated 1 out of 5 stars

    Its wireless so thats a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is not a good mouse. It reminds me of the old mouse that had the ball in the center that was really sensitive to surfaces it was on. yup the one you would get mad at and up tearing it apart yup this is right there next to it on a functional level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to go back; terrible connectivity with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bluetooth mouse as an add-on to the latest generation HP Spectre x360 (which I love, please see separate review). The mouse just wouldn't sync correctly with it for several minutes after power-up. Finally gave up after a week, returned it, and went back to my existing Logitech MyAnywhere 2S, which continues to work great. Sorry about this one, I don't give 1-2 star ratings the vast majority of the time, but had to make an exception for this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to HP standards

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to use with HP Spectre laptop, from the beginning it has connection issues. The laptop will connect but the mouse will not work most of the time either you need to restart the PC or remove the mouse from the Bluetooth list and pair again. Initially i thought a software update will fix but so far nothing worked. The battery cover is also not designed properly if you put in the bag and travel most of the time it will be in two pieces. Better to buy a logitech mouse it's very reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recogniszed by Spetctre laptop????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a "Spectre" Mouse, yet everytime I boot my Spectre 360, this mouse is not available for use. I have to navigate in Settings to Devices/Bluetooth and unpair the "paired" Spectre mouse and then have Bluetooth "add" it again. That and two weeks after I purchased it, Best Buy lowered the price by $20.... but still. not having a mouse when your machine boots is still not worth that price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most annoying and horrible mouse I’ve ever used in my life. #1 problem: The buttons take way too much pressure to click. #2 problem: the mouse takes too long to connect to the computer, every time you want to use it the computer cannot find it for the first 3 to 5 seconds so you sit there moving the mouse trying to find the pointer, very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor pairing with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is that the mouse says that it is PAIRED within the Bluetooth setting on the computer, but it does not work, i.e., it is stuck on the screen and will not move. The only way I can get it to work is to go bluetooth settings, turn off and on until I see movement of cursor, which has to be done most of the times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return to the store because it was defective. I could not open the mouse to charge the batteries because it was stuck. The batteries that was attached to the batteries were old. The light went out after it charged itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is apparently no "click" feature on the one we got, even though four different people repeatedly tried and failed to take off and on the battery cover to get it to attach in a way that would allow any "click" at all. It just won't. It's awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse always had problems working with my Spectre Laptop. It never worked so I had to buy another mouse and it worked fine. I tried upgrading the firmware but it never worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better looking than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was very pretty and looked great sitting next to my HP Spectre x360 laptop but it felt very "plasticy" and cheap to the touch. Response was unaffected by its cheap feeling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blah and not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back because I wanted a bluetooth-enabled mouse for my new HP Spectre 360 2-in-1. This wasn't one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst device I have used in my life. They should not sell it. Big mistake of HP in producing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when it will work! This item needs the batteries replaced every other day!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not glide well nor does it have great connection, would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is hard to double click. It is very hard to control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is very hard to move around. Feel uncomfortable. Loose connection all the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Profoundly Bad Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think with a price tag placed on this HP Bluetooth mouse that it would actually work. No so. Let me state that I have a computer that is new. I have a mouse that is new. I have all updates on my computer. I have updated the driver for the mouse. I have updated the BIOS. I have made sure that all settings within services and so forth do not automatically shut off the mouse. I have also modified services so that Bluetooth services come on automatically on bootup. And YET...the mouse is truly awful. If I want the mouse to work when I boot the computer (or when I have not used the computer for a while), I have to REMOVE the mouse from Bluetooth, and then add it back in. This is not once in awhile...this is ALL the time. By the way, the new computer is also an HP. It does not give me any pleasure to give a bad review. In fact, I love to give good reviews. But, this mouse is just awful. At close to $50, I certainly should have received a mouse that actually works. Look elsewhere. (I consider the 5-star reviews as very suspect.)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth mouse lost in the woods...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I restart or re awaken my computer, a brand new HP Spectre 360, the mouse's Bluetooth connection is lost. Have to drop the mouse and re add it. HP doesn't seem to be interested in resolving this so I'm forced to go shopping for a Logitech. Also the left and right mouse buttons are not separated and commonly click wrong. I'll click the left mouse button and often the right clicks at the same time. NOT good when you're in a gaming situation! I love the PC, own stock in HP but am not happy with this mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scrolling Nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to pair with my HP Spectre laptop less than a year ago. It behaves erratically, scrolling multiple lines, then pages, then won't respond. Can't find tech support answer to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very pretty and that's about it. It connects to the laptop well but the clicking is so tough and uncomfortable to use. It's just a hunk of pretty plastic with a Bluetooth sensor built in. Returned immediately.

    No, I would not recommend this to a friend