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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1316 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, lightweight design, and long battery life. They appreciate the touch screen feature and the overall design of the laptop. However, some users have concerns about overheating issues and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,316 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    last laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop with enough horsepower for serious calcs and modeling, but portable and easy to get through airports and hotels. This is it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First school it has and does everything I need it for and more!!! I absolutely love the touch screen as well as the ability to flip it around when scrolling through power point lectures! I

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 6 year old laptop. Lightweight great battery life. Excellent screen. Sound is great too. Recommended if you need something for on the go and use around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Slim and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this laptop because it is slim, long batterylife, great touch screen and it is the specs not easily found on similar slim laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Heats up

    Rated 5 out of 5 stars

    HP SPECTRE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop after spending a tremendous amount of time researching various options. I have to say I have been thoroughly impressed. The speed is tremendous, I love the look and design of this laptop. Far and away the best laptop I've ever purchased. The only negative is that if you have it on your lap it does get hot quickly, but this is the only minor issue I have found with it. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, I bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortly after getting an Spectre X360 for my wife, my son's computer died. I was so impressed with the performance of the first, I bought a second. The i7 processor, 8GB of memory, and solid-state drive make this the best laptop I've ever used. In both cases, it replaced (and bettered) a full-sized system with the added advantage of portability a laptop and versatility of a tablet. I'll probably get a third when my system quits working.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Great computer, WITH issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and exchanged the first one. Would get very hot and lock up while you were typing. This second one is not as bad, but does get very warm and has locked up once or twice. Have also had an issue with the wifi signal dropping out and re-establishing. I really like the looks and features of this computer, but for the money (it's quite expensive), I do not believe I would recommend it at this time. Would also mention that Best Buy has been great about dealing with this purchase so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Lightweight

    Rated 5 out of 5 stars

    Great Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light enough to carry around and small enough to be manageable. Its still has a hefty weight that gives a sense of premium materials. The screen is fine, but isnt the brightest ive ever seen id give it a 4/5 for screen, the battery life is exceptional and i get most likely around 6-8 hours, although i hear some poeple get a lot more, so im not sure. Great all around laptop, doesnt get too hot and the fan isnt that loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast, Lightweight

    Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student. Love the versatility, battery life, and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, lightweight. Great computer for someone who wants to combine functionality with a beautiful aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast computer/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the fact that the "laptop" converts to a tablet! He loves the speed and how compact it is!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Simple, Sleek, and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few months ago and have been quite pleased so far. I usually will get a few heads to turn when I pull it out of its sleeve. The battery life as well as the touch screen capabilities were some of the main factors behind my purchase. If you would like a laptop that goes above and beyond expectations at comparable prices, then this laptop is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, compact and Light weight Easy connectivity Responsive touch screen Good speed no lag or hung state

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for mobile office/hw life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because I am on the road often and needed to do homework assignments on the go. It works great for this aspect of life, although I don't use the tablet aspect of it as much because I'm not so technologically swayed for that yet. It does a great job for office, work processing. However, when I had some free time to start playing video games I realized it was not a great mobile gaming laptop because it only has 1 gb of video memory. It forces you to reduce most games to a lower resolution. So not a great mobile gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Spectre 360 has been the best laptop I've have owned. I do find in tablet mode its a little bulky. I also found the digital pin dose not work as well as the one for the Surface Pro 4. Other than those 2 things I would say that over all this is a great laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful yet hampered by poor QC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ultrabook cause it has great hardware and a beautiful form factor. For me it was the perfect machine. However, I had to exchange it for a new one due to a faulty trackpad. Luckily BestBuy has a great return/exchange policy. The second unit was great until I noticed the screen was ever so slightly skewed. Upon further examination I discovered the reason. One of the hinges was misaligned. When the lid was closed, when looking along the back edge of the machine, one hinge was misaligned in the chassis and was pulling the lid more tightly on that side. It was slight but enough to make me uncomfortable. When placing a straight edge on the lid when closed I could see it being warped, and with these super thin screens I didn't want to risk a premature hardware failure due to it. Oh well, that one was exchanged for a Microsoft Surface Book. The HP was a beautiful machine, but it was let down by some questionable production quality. If you can get ahold of a perfect one it is a fantastic ultrabook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop to watch on a plain. The battery life is great, really nice screen resolution and the flip screen works really nice for watching on a plane. computer starts up quickly and nicely. Touch screen is nice thought not used very often. Only issue i have is the mouse pad is kinda frustrating at times due to how large it is i bump it from time to time while typing.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great 2-1 laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for! It has a great lightweight body and is very portable with the power needed to run all of the programs I use!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great portable option...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 is still new to us, however it's a great portable option for our needs. I would recommend not download the extra games offered, kind of useless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    great pc for a windows 10 beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time buying an HP computer so fare so good when I used it people always think its an apple I don't know why maybe its the designed.

    I would recommend this to a friend