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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 49 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the Spectre x360 2-in-1 laptop for its excellent touch screen, fast performance, and lightweight design. The laptop's keyboard is also praised for its comfortable typing experience. However, some customers have expressed concerns about the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Cons mentioned:
    Date issue, Doesn't shut down properly

    Rated 1 out of 5 stars

    Too many bugs and bugaboos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has acted up a LOT for me. First for the non-technical. I read a review before purchase that the screen is too reflective. I didn't take it seriously but the screen really is too reflective. It's very difficult to use the laptop comfortably in a bright room. Okay now for the technical...where do I start. My laptop is fairly new and I've had all kind of issues. (1) Sometimes it will come on but just not prompt me for a password and stay open on a home image until i forcefully shut it down. The date issue is a ABSURD! The computer keeps automatically changing the date and time set 5-10 days ahead! This can be dangerous...I once almost booked a non-refundable hotel room for the wrong day because the website automatically picked up my laptop date and time. (3) The laptop doesn't always shut down when you shut it down (4) I had one issue where the screen kept blinking and fluttering...It went away after a week (5) The action center keeps popping up sometimes (6) The speakers are Bang & Olufsen so I expected them to be powerful but they're really noy (7) The computer overheats

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this x360 model based on the deal of the day price. I had looked at a slightly different model of the x360 in a few stores. Also had the Lenovo Yoga 900 and the MS Surface Pro 4 on my list. After trying all three I was leaning towards the Lenovo but even when the price dropped 150 it seemed a little rich for me. Then I get a message that this x360 had a one day price of 899 plus by coincidence I had 15 BB certificate expiring so I decided to go for it. Have had it almost three weeks and I have noting but praise. Would have liked a 4K screen but there is nothing I have viewed that I would complain about. The Surface Pro has a distinctly better tablet function but at the price you pay and the sacrifice of a traditional keyboard I would say save the money and get a better "laptop" function and equally good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is already on sale and got even more affordable when BB declared it deal of the day. I love the samsung spin 9's bright display and dell xps 13's infinity display but ultimately went with this model for the price and overall performance. Fan was a bit loud at first but after the updates, its all good. After 2 weeks of owning it. I can say that the battery could be better but so far i am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    The pick for our company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We standardized on the HP Spectre x360 i7 for our corporate users because of its performance, solid build, and light weight. Being convertible is a bonus. Our associates love it. I have not had one bad review since we started using these. The 256 GB SSD with an external drive for archiving suits most LAN users. Home office users get 500 GB drives. These units work well in conjunction with the Toshiba Dynadock USB 3. We're looking forward to the USB-C units due out this month.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Exceeded my expectations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried this laptop wasn't going to be everything that I expected, but it was everything I wanted and more. It's a perfect laptop for anyone who is looking for something smaller. I've had mine for half a year and have yet to experience any problems. Touch screen works perfect, but if I had one complaint it would be about the tablet mode. The tablet mode works, but it's just a bit awkward to use because of the size and the keyboard on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop/tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY Cons first...the only negative thing so far is that the tablet position is a bit awkward..if holding it in your hands, if you have it on your lap or on a desk it is very easy to use and I love the pen. I had a Lenovo 2 in 1 removable tablet...this was a replacement...It is solid.. battery life is excellent...screen and speakers are awesome...easy to use and operate. I can say this is my favorite laptop ever.It is so slim and efficient. And for the price it is a no brainer...I looked into this model extensively before purchasing it and is was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP Spectre x360 laptop. I had purchased one for my high schooler last year. Based on the performance of the product, I decided to buy another one. It is a powerful machine with i7 chip with sound configuration. This is a light weight ultrabook because of which it is very convenient to use it in a tablet mode. The battery lasts for 5 to 6 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent ultrabook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It meets all of my requirements. The battery life and the pointing device could have been a little more better. But it is still a very good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the product number is different

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    base on the product number and the model number show in the laptop(in the back) which is not a match with the real laptop and the data written on the box.which is a big issue with the warranty . i bought it yesterday and find this out today,so i decide to return it .the laptop itself has no issue,but while i was typing this the laptop is hurting my left hand,the low left corner,is like a knife cutting my left hand wrist .

    No, I would not recommend this to a friend
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