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Customer Ratings & Reviews

Your price for this item is $1,472.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.6 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, lightweight design, and long battery life. They appreciate the responsive keyboard and trackpad, as well as the overall build quality. However, some users have concerns about the fan noise, limited port selection, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 256 reviews
  • Rated 5 out of 5 stars

    Ethernet cable and laptop connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from team members identifying what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Book with awesome features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, beautiful display, authentic sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this computer. Small, light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you learn to place the wireless connector in the USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, absolutely wonderful! Best lab top I’ve had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thin Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and elegant, love it. 4k screen to complement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for looks and best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with a best deal. Best specs best looks best brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use powerful computer with plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Worst HP I've ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs WAY too hot. HP cannot fix the issue. I've had 5 HP laptops and this model has been the most problematic. I will never buy another HP product again (monitor, desktop, laptop, etc) as I will not tolerate a $1400 laptop to have these problems. This laptop runs so hot it melted the rubber strip off the bottom of the laptop. I glued it back on with "high temp" glue and it melted off again. I bought a 15 inch version for my daughter and it doesn't seem to have heat problems, but the 13 inch "diamond cut" laptop is garbage. I recently bought a MAC and am about to buy a Dell laptop. HP is out for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectre really delivers! High quality and space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in college. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product some bloat ware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as high res presentation tool road warrior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new computer especially how slim it is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the memory speed. One of the best laptop so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast, lightweight, easy to carry around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the image quality is on point very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for student/business, bad for gamer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect as a business laptop. Though you should not expect it to be great at gaming. Don't expect the 4k screen to run smoothly all the time :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after having had bought one 4 years ago. Was great but mother board died. Had good luck and decided to buy new model. Didn’t last but 3 days until it froze and died. Mouth pad started to not work and very slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What’s up with the trackpad?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal for sure. A lot of laptop for an excellent price. But this has to be the worst trackpad I’ve ever used on any laptop I’ve ever had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not an HP fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool at first. But it definitely got slower within 2-3 months of owning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is nice. Screen too small for me returned it for a 15.6. Also, runs really warm.

    I would recommend this to a friend