Customer Ratings & Reviews

Had it for about three weeks since my last laptop went out. So far so good. The graphics and sound are amazing for the price. Battery life is great for what I do. About 8 hours off the charge.

The device is okay but poor specs within the device is not meant for any type of multi tasking. You’re either browsing or gaming not both. Computer would require a ram upgrade if possible unknown if the ram is soldered or not if it is soldered I would not recommend this pc but if it’s not soldered and upgrade able then it might be a okay device. Personal experience ran well when specifically only doing one task.

Computer works pretty well. A little slow sometimes running multiple tabs on chrome but works for occasional games

ok but too much Microsoft crap that has to be replaced with Chrome stuff that actually works

Not so good it stopped working the very next month after purchasing

Not a bad laptop but for gaming? Nope get yourself something a bit faster

We had two of them and they didn't last too long, just average

I buy this Item on Dic 12th for my son for a Chtistmass gift. The Fedex company just decide to lost my package and I had to wait 3 weeks for get my money back. The seller work diligent for solve this problem.

best buy has to be the worst customer service there is on this planet. this is a good laptop but buy it somewhere else. best buy will not honor any of their guarantees.

This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.

This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking

Runs a little slow. Not as fast as I thought. Only have 3 apps download. For $900 not bad as a starter gaming laptop. If you want something with quick speed spend more money.

Was working well, but there is short circuit in keyboard. Typing Q is shutting down the laptopn

great value for my grandkids if bestbuy can low the price

This laptop has been working fine for me i play warzone forza sparking zero and more. You will need more ram for this laptop though so why you are in store grab a 16gb of ram and this laptop will run perfect for almost any game! Battery life isnt the best but it will get you through around 2 to 3 hours of gaming depending on what game it is.

It works wonderfully, the sober design is charming, made of good material and as for the hardware it is crazy, it runs heavy programs and loads them easily, plus when playing it leaves nothing to be desired.

This PC is an excellent product and value for the price! It was easy to set up out of the box and has worked well since I got it!

This is such a fantastic computer! Runs fast, easy to setup. Great price from Best Buy!

the only problem is that out of the box, the mouse pad is not working. Currently trying software updates to fix it.

A value for money laptop. Not too big, not heavy and with really good performance on games.