The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Lost package
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy this Item on Dic 12th for my son for a Chtistmass gift.
The Fedex company just decide to lost my package and I had to wait 3 weeks for get my money back. The seller work diligent for solve this problem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs a little slow. Not as fast as I thought. Only have 3 apps download. For $900 not bad as a starter gaming laptop. If you want something with quick speed spend more money.
I would recommend this to a friend
Rated 3 out of 5 stars
Good for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets the job done; however the touchpad is very sensitive and can stick.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking
No, I would not recommend this to a friend
Rated 1 out of 5 stars
SUPER slow
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Bad battery and slow processor
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery doesn't last long and the processor is slow, I thought the core i5 and video card would be fast but I found it slow.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My work gets done but when playing games it’s absolutely horrible, games barely get to 50 fps wouldn’t recommend if you want to have this as a first starter in gaming
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had my laptop for 3 months before it shut off and wouldnt turn back on. The power and charging light was just blinking. It was sent to bestbuy service where they were unable to fix my laptop. Now theyre offering me an exchange, hopefully the next one wont break on me.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It costs more than a ps5 and is far weaker than the ps5. Can barely get 40fps in NEW VEGAS. Thats wild. That game came out in like 2010. Sound is meh. Keyboard is really nice, screen is nice. Its a very weak system, do not purchase this for full price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a Certified Geek squad Open Box like new as a present. Arrived, everything looked great, the box wasn't damaged or anything. When the recipient went to turn it on after their birthday party, the screen was shattered (no visible damage to the outside or inside the device.)