Customer Ratings & Reviews

I am very pleased with the product I purchased and the same goes for the best buy family.

I don't think it's quite good enough to run black ops 6 as advertised in the photo but it can run Siege or sometimes fortnite if you are lucky

Solid product. My son uses it for school and gaming. Reliable and built for everyday use. Would purchase again.

Great for a casual gamer dad like myself when I can't game on my TV this a solid laptop for what I need

Honestly, its my first time owning a gaming laptop and it’s been a blast using it on my free time, especially when I can carry it anywhere.

This laptop is horrible. The only reason I got it was because it was on sale for $474 but even then I thought it was pretty steep for. It’s pretty bad specs. I gave this laptop to my brother for Christmas and the only game he pretty much plays is Roblox. He couldn’t even play it on medium settings without the whole computer, overheating and lagging. Also, the battery dies extremely quickly and when you’re charging it as you’re playing, it doesn’t even charge. I updated all the drivers make sure all the graphic settings were on low on everything that I could do and the computer still runs bad. I would not recommend this at all even if it was on sale for $200. You’re better off just getting a MacBook at that point.

My teenage daughter picked this our on her own and asked me to buy it so i did a little research and found it was exactly whzt she needed so i got it a d she is so happy with it! Im going to get one for my son too!

Great laptop. I bought ut for my son who uses it everyday.

Ok gaming laptop for kids. Does ok but don't like the fact that It keeps popping up Xbox.

Just wanted to thank bestbuy for giving the best customer experience. It was a smooth transaction and I’m glad to say that it was worth it.

Was looking for a HP laptop and found this with an open box option for $403. It’s super fast, has good screen resolution, and more than meets my expectations.

After barely a month it started shutting off randomly mid use, the screen would go black while watching pokemon or using google. It over heats too easily, I already knew that but still. I barely used it for games, I used world box once or twice but it got hot way to fast (a game my phone can run, you do nothing lol) so i stopped. It over heats just from being turned on. And for the record i never used it long, and always shut down when not in used. It turns off every few seconds, i can genuinley do nothing.

So far this computer is fast and responsive. Just what I was looking for!

Spectacular laptop! I'm planning on upgrading the RAM, but since I purchased the device on a great deal, I couldn't be more satisfied for the value.

Great Price for an awesome laptop! I purchased this computer on sale and could not be happier!

Great value at a discount specially if you upgrade ssd and ram

Great cheap gaming laptop. Specially at 370 for an open box model that still felt like it was brand new.

Great computer for the price. Son is 10 years old and wanted something he can play XBOX and make videos on. Does it great, he is very happy!

Does what it’s built to do,my son loves it. Great price.

The laptop looks great, it's fast and quality details. I did not test yet with a heavy game but for the price is more than enough