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Customer Ratings & Reviews

Your price for this item is $609.99
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 692 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 692 reviews
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on the Black Friday sale for $429. It will not run Call of Duty or Red Dead Redemption 2. Even on all settings on low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Victus Review feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer offers low performance, Also RAM is really low, seemed bit used rather than new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop okay until freeze and crashing constantly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop pretty okay with gaming but the laptop freezes at least 10-15 times a day or restarts itself. Which gets really annoying while playing games. Idk why it keep restarting and freezing but it’s really annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is greedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but i no longer want the item. Best buy doesn't do 30 days only 15 which seems like a scam tactic, Id really like to return this product and shop for a different product. The product is great Im just not getting my use considering I dont travel and game as much as I ThoughtI was going to be

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have to hold down keys for it to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast like a gaming laptop, have to push and HOLD the keys for the keyboard to work. Its ridiculous and makes everything so much harder! Wouldnt buy this one again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of my nine-year-old son using the computer, it started slowing down and froze in the middle of games. Now I can't return or replace it at the store. I have to deal with the HP warranty. I would not recommend this computer, so stay away from it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop twice and this is the second time that it has quit charging. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE if your trying to run any game at all your gonna get absolutely no where this laptop isnt even worth the 500 dollars i paid on sale for this thing it stutters on roblox i think thats all i need to say tbh DO NOT BUY THIS LAPTOP id give it 0 stars if i could

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow not really fast buggy at times etc not sure about gaming quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best laptop for playing grand theft auto on pc. I done had this laptop for a month and a half and it’s crashing everytime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    M.2 screw stripped

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but whom ever assembled my laptop decided yo overtightened the m.2 screw. This modle only has the one option to upgrade the drive and now i can't even do that. You could say its my fault, sure. But i know what im doing and this is insane. One star. HP get it together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend getting trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to play VR chat on it. It’s not worth it. The graphics card is not strong enough and I need a video indicator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your time, save your money. I bought this thing and it won’t work, when i turn it on it takes almost 10 minutes just for the screen to finally light up. I’m new to gaming laptops but my standard laptop is better than this thing. Returned within 48 hours

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      AlexA, thank you for taking the time to provide this feedback. We understand that the product did not meet your expectations and apologize for any inconvenience this may have caused you. For future reference, please note that when the device is powered on for the first time, it will undergo several updates that are designed to optimize the performance and functionality of the device, which can slow down the device initially. We would encourage you to please reach out to support.hp.com for help in the future, as we truly value your business and are committed to improving our products and services. We hope you will give us another chance to better meet your needs in the future. HP

  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger didn’t work after a month and half so I return it and I bought a different one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Her

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my nephew back to school and you ppl didn’t even give me a gift card or nothing it’s sad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid after sale service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. Low quality and so stupid after sale service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Steal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for 450 and now its 700 thats not right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Victus for the W!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for $450 on a Black Friday deal. For that price this laptop is more than great! The only bottleneck is the 8gb ram. I upgraded to 16gb by installing another 8gb Samsung ddr5 ram stick and this thing cooks. It plays AAA titles at decent frame rate. It also has fantastic thermals and keeps cool enough to maintain frame rates. The construction is built of plastic but it’s not cheap feeling. Feels solid! The keyboard is awesome and I prefer to play games and type on it as opposed to an external (I’m picky). The display is fast. It is moderately bright and the colors are good for the price. I love this laptop and have a blast playing all sorts of games. Well worth it if you can score a discount. I wouldn’t pay $800 for it, but $600 and under is absolutely fair. HP knocked it out of the park with this one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade the RAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first this laptop ran so slow that it couldn't even run the performance tests. Literally. It would not run them. Before I took it back, I first invested in more ram. I upgraded from the installed 8gb to 32gb. Now this puppy is very happy. I am able to run most games at a decent rate. The other two issues are the battery life and the SSD. The battery will juice in just an hour or two. Max. and there is only one SSD slot, so you expand your hard drive without jumping through some major hoops. In summation, Not very good as it is sold, but once you upgrade the ram it is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good laptop, I've been using it for about a month, I bought it on sale for 499 and I think it's not bad, you can play almost any game, but 8 GB of RAM is not enough, you can add more and feel comfortable, I approve

    I would recommend this to a friend