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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 132 reviews

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73%
would recommend
to a friend

Customers are saying

Customers value the x2 2-in-1 13.3" Touch-Screen Laptop for its versatility as a tablet and a laptop, with positive feedback on its touch functionality and design. While the price point is appreciated, some users have concerns about the battery life and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 132 reviews
  • Rated 3 out of 5 stars

    Okay for my wife's needs, but not mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. One for me and one for my wife. My wife likes hers and is getting used to windows 8 coming from 7. I ended up returning mine because the only stylus that would work with this display is the big, fat swipe type stylus. To me this is useless. You might as well just use your finger. It's faster and always handy. (so to speak) I have a Note 3 phone and use the stylus function regularly. That is the main reason I bought this 2 in 1. I wanted the ability to write freehand with the computer detached from the keyboard. Can't happen with this product so beware if that is what you are looking for. I am looking in to the note pro 12.2 or the surface pro 3. Other than that, the machine performs as advertised and my wife likes hers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Power and Flexibility on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this instead of a Surface Pro because it combined all the best parts for a lower price. It's a tablet when I want it; and its a full laptop when I want it. Screen size is much nicer compared to my iPad 2 and processing speed is faster. I run CS2 photoshop on it no problem along with SketchUp Make. The touch screen sensitivity is not perfect and sketching on it with a stylus is a little choppy and sometimes the touch input has to be entered twice. Otherwise a great hybrid for productivity and play whether traveling, at the office or lounging on the couch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter, and she's loving it. Looks great, only thing I don't like is the short battery life and the how light weight the keyboard is compared to the screen......which makes it gilt over.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the back of the screen gets pretty warm due to the hdd behind the screen. Will probably upgrade to a ssd soon. Other than that, satisfied with the look and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    speed and size very good qualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen size and processor speed are the good qualities of this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice everyday system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system for everyday use such as e-mail and web browsing. This is not a gaming machine. It runs HD movies just fine. The tablet portion is a bit heavy, but I'm used to carrying an eight inch tablet not a 15".

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and i have no complaints. Its does everything i need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful aid in bridging gaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop/tablet to help bridge the tech gap my mom has accidentally created for herself. It works really well for her simple computer needs like email and documents. But also an "oversized" tablet so she can see what she is doing if she needs a computer on the go. I liked it, and she likes it too. I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Got a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two in one is exactly what my daughter wanted. She uses it as tablet most of the time. She loves it so I love.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product once you get the bloatware off of it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic laptop. It's got enough power to handle day-to-day applications. The removable screen is nice if you're looking for an all-in-one device. On it's own though the tablet isn't quite as intuitive as the iPad. I think my main issue with this machine is the software. Windows 8.1 is awful. But for the tablet functionality I would have downgraded to Windows 7.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    FAIR NOT AS GOOD AS I HOPED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THE BECAUSE IT HAD BEATS AUDIO.. VERY DISAPPOINTED I GET MUCH BETTER AUDIO FROM MY CELL PHONE. BATTERY IS ONLY FAIR LASTING ABOUT 3 HOURS. I LIKE THE SIZE AND SPEED OF THE PROCESSOR. I'M GLAD I PURCHASED THIS ON SALE.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended as the next best alternative to the more expensive Surface Pro 3. It was decent, but the screen was entirely too heavy to be considered a convenient tablet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works for beginner and minecraft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it for basic stuff but good for games for the kid for minecraft

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance light weight and best buy for a sweet price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great, works great! I will put more use to it when I start school

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size and great as a tablet too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son and it's the perfect size. It handles all his needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great hybrid tablet/laptop combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device looks like a tablet with its convenience and also functions like a PC. I love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a small laptop to take on trips, and bought HP x2 2-in-one 13.3" Touch Screen Laptop and this is perfect. I love being able to use it as a tablet and it might replace my desktop. It's fast, good screen resolution. I'm not as familiar with Windows 8.1, but will learn it. I had another small laptop and this one is much faster. I did have to sign up for Verizon which added about $10 to my Verizon account, but since I am traveling a lot, feel this is a good addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-1 for Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer simply for the fact it has Verizon wireless built into it. The first one I got had defective keyboard, so I went into best buy and they exchanged it for a new one. The built in Verizon is awesome and very fast! I put my SIM card from my phone and it works without having to add anything to my account AND the tablet has a built in Hotspot app, so I can share my data. The touchscreen works great, and even though it's not HD, colors and video look great. *Not sure if it's the apps, but video looks better played in the full browser (Netflix, Hulu, HBO) opposed to the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has done so well! We use it all over the place! If we don't want the keyboard, we simply detach the top and just use the tablet which has a full keyboard onscreen! It's awesome!!

    I would recommend this to a friend
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