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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 132 reviews

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73%
would recommend
to a friend

Customers are saying

Customers value the x2 2-in-1 13.3" Touch-Screen Laptop for its versatility as a tablet and a laptop, with positive feedback on its touch functionality and design. While the price point is appreciated, some users have concerns about the battery life and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 132 reviews
  • Cons mentioned:
    Battery life, Speed

    Rated 3 out of 5 stars

    functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very sensitive and messages get deleted or moved around unexpectedly. The battery does not hold power for long. It is not as fast as a new product should be. My six year old Toshiba is a better computer than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The future of personal computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't help but feel that you're working with the future of personal computing while using this machine. Much lighter than you would think the tablet + keyboard works very well. Very sleek and portable as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good_NOT_Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. The laptop seemed to work OK when we first go up until we did the Windows 10 upgrade. After the upgrade it's been running a bit sluggish. Overall I'm still very happy with my purchase and I think it's still a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works great a lot of space light wright the only thing is I thought it would be good like have all the games that Google has thru windows does not have alot of download to game apps only thru Xbox so all the good facebook games u have to go to Facebook and play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for average, everyday work. Sometimes loses wifi completely off computer but it is not difficult to find. Overall good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top heavy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the this laptop/tablet combo is not ideal. The part that detaches and can be used as a tablet is so much heavier than the keyboard that when it's connected and used as a laptop, the whole things falls over and has trouble staying upright.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I need the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy his amazing device for my son. He needs into the school. The touch screen is the best of tablets and beautiful keyboard I like the color and texture and weight and the price is the best on the market I love best buy

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not as fast as the salesperson said it was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said above, it's not as fast as the salesperson said it was

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. The touch screen was one of the deciding factors on buying the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime being Mac's user, when I bought this HP I was not confident, but nowadays I can say: I am in love with this HP split, excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop very much. Working very well so far in every aspect. Beautiful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement 2-1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second computer that I have gotten from best buy. The first had some keyboard problems and the SIM card holder was broken. This one works great and I haven't had any problems so far. It has been 30 days now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for online classes. This laptop is more than what's needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best for domestic usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is best for home use. Hp could have given much better configuration at this price range as the competitors have better ones at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's simple. Easy to use and understand for the non tech savvy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tutorials are best in understanding windows 8.1

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, use it for everything. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of access with free windows 10 upgrade, awesome

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen and that screen is removable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to anyone! Touch screen is easy to use! Great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for mobile computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light weight, long battery life and really good picture and sound.

    I would recommend this to a friend
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