Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 87 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend
to a friend

Customers are saying

Customers highly value the One (M9) 4G LTE phone's camera quality, citing its sharpness and ability to take great pictures in various lighting conditions. The long battery life and impressive sound quality from the speakers are also frequently praised. Many appreciate the phone's ease of use and screen size. Positive feedback also highlights the ample memory options available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the breakage coverage - I tend to drop my phone. This HTC is great - does everything I need - phone, texts, maps, fb and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife is Delighted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my wife's phone. She likes products from Taiwan. She doesn't like LG or Samsung. She is quite happy. Very high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an elite phone but pretty darn good. Live the audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS HAPPY WITH HTC....VERY PLEASED WITH MY PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from a HTC Evo LTE and this phone has made transition easy. It is a top quality phone and looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is on our with the iPhone and galaxy S6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great htc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the htc series phones. strength, sound, weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need want it to. Delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Is user friendly and helpful. Navigation friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this now comes with option for SD card slot...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart phone and great space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they still have the SD card and able for more space..they need to be able to add multiple pics in one time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over previos cell phone and recerved a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly what I want. I could not be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted in a phone. I would recommend this phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead spots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two months after purchase the P character has quit working. Best Buy's response? "Do you use the p a lot?" Seriously. Then, even after prepaying the $160 extended service, try a factory reset or call HTC. Disappointed in the product. Furious at the lack of customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very well made phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very durable, and reliable, its my 2nd HTC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but bad camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and fast but camera is NO GOOD!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad LTE Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LTE service on this phone is horrible. Other options on the phone are good, but if I am not able to use my data service on my phone, the phone is worthless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speakers

    Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an M7 which was also great with one exception. The M7 camera developed the purple tinge after about 9-10 months. I had it repaired by HTC under warranty but it developed the same issue. This is why I upgraded to the M9. As soon as I activated it I applied all the available updates. Then installed my apps. The phone works very well. Good call quality, no dropped calls. Speakers are awesome as usual. BT works better than in M7. Cameras are both very good regardless of lighting. Screen is excellent. Battery runs all day until late into the night with plenty left over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LTE Service is Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having lots of trouble getting LTE service. Had Samsung S3 and service was much better.

    No, I would not recommend this to a friend
Sponsored