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Customer Ratings & Reviews

Your price for this item is $661.99

Customer reviews

Rating 4.6 out of 5 stars with 70 reviews

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93%
would recommend
to a friend

Customers are saying

Customers highly value the One (M9) 4G phone's camera quality and battery life. Many appreciate the ease of use and intuitive design. Positive feedback frequently highlights the superior sound quality and long-lasting battery performance. The phone's overall build quality and screen quality also receive considerable praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is quick and user friendly. Great sound and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone one month in, I upgraded from the Droid DNA and have so far been impressed. Minor quirks that just take some time getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has many more features and is more user friendly than my old HTC 1s. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to buy any extra protection. The metal case, although perhaps a little heavier, does a good job of protecting. Fell out of my pocket many times and no damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. I don't normally use anything but iPhone, but this galaxy was affordable and had good amount of memory so our son could play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the htc one m9 is a great phone-as a flagship phone for htc it is definitely the phone to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. I really like the fact you can get a replacement if you break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just about perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It works well and looks awesome. It is just a solid great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone love the features and style. Comfortable to carry in your pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone from HTC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Phone to replace my dna that the battery expanded and crack the board. So far its alright only time will tell if its as durable as my dna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my grandson and it was a hit !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the HTC One (M9)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I really like everything about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations. Cheaper at Best Buy than Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade that I could use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a new phone and love ordering from Best Buy - usually get a better deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product but no assistance in Brazil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in Brazil, the mobile internet don't work, and ill try assistance that answer: we do not do that in Brazil....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff - Buy One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up - if you want to get a phone, buy this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone even if I'm still in the learning curve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is ok, it could be more vibrant and clear. Overall its a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I like how it works so far, I'm used to my old iPhone?

    I would recommend this to a friend