Customer Ratings & Reviews

So I have been waiting for this phone for about 6 months and I couldn't be happier it's here. I've been using it for just over a week. It's so much faster then my old M9. Excellent picture taking ability. Integrated speakers are nice and loud. Headphones sound spectacular! The screen is beautiful. Bringing my old apps and files over from my old phone was a breeze with the HTC Tool. Battery life also seems much better than my old phone. The "HPUE" does appear to work as I've noticed what seems to be better reception. I haven't played around too much with the "edge sense' to be very detailed but I can tell you it does work. Apps run very fast and pages also load very quickly when browsing. I feel this is an excellent phone All that being said, there are a few minor drawbacks present. I don't feel they are great enough to knock down the rating but nonetheless, they are there. First, the phone is so new you really have to shop around (I found decent ones on Amazon) to look for a screen protector and case (I'm sure these will be more readily available in time). Pricing, haven't really had too many deals for this phone. When I put my phone into my phone holder in my vehicle (it's a pressure device that "grabs the phone on both sides" it sometimes activates the edge sense. Finally, the single USB-C jack is a bit inhibiitive, you can't charge the phone and use headphones at the same time (no separate headphone jack). Overall I am extremely satisfied with the phone and was lucky enough to catch it during the only time it's been on sale so far.

This is my 4th HTC phone and I love it! It has awesome battery life, clear sound and a very high resolution screen.

Great large screen. Takes decent photos for an older Android.

I believe HTC is an acronym for “Hold The Can”... using two soup cans with a piece of string in between, as a phone. It will work just as well as your newly purchased HTC, but you’ll still have a pocket full of cash and you won’t risk burning your house down. My defective HTC almost did, so it was returned to them since it was a manufacturing defect and under warranty. It’s been over a year ago and I’ve had sketchy customer service ever since. After supposedly losing my phone, HTC’s resolution is to offer me a used, older version of the one I bought. They admittedly are unable to return my phone to me, but refuse to replace I it with the same or newer model. You could, of course, avoid all this drama and just purchase a real phone, such as an Samsung or iPhone...or save your cash and just use two old cans and a piece of string, calling it an HTC.

I have always loved HTC they are well built phones and very fast this phone has so many awesome features like the squeeze and camera and it has an amazing design and awesome colors

Phone is without a doubt ,faster,then any phone I've ever had. The camera is fantastic and the sound is terrific! This was my first HTC ,(always an iPhone) and this phone is better then the past Apple products. If you purchase a U 11 you will not be disappointed.

I have had a few HTC smartphones over the years, starting with the Hero for Sprint and have always felt like HTC had superior build quality. The U11 is no exception it is super fast with a great experience and a amazing camera

Overall a very well put together phone. It looks great and feels great. The camera is superb. HTC is still missing a few small things here and there, but I enjoy this phone and would gladly recommend it.