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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 326 reviews

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89%
would recommend
to a friend

Customers are saying

Customers frequently mention the Honor 5X's reasonable price, great camera, and long battery life as positive aspects. They appreciate the convenience of dual SIM cards, its user-friendly interface, and the fact that it is unlocked for global use. However, some users have concerns about occasional lags, overheating issues, its large size, outdated software, and overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 326 reviews
  • Rated 5 out of 5 stars

    Very complete phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Nice weight and size.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the fantastic feedback, Nacho. We think that for the price the 5X is the best phone around. With the Metallic Body, Fingerprint Scanner and 13MP camera it sounds like you are thinking the same thing. Again thank you for the excellent review. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and resolution. Really worth for the money spent!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device Great camera well made does everything well and quick

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Lion, Thank you for shopping with Huawei! Your Honor 5X has a Picturesque 5.5-inch, full HD, fully laminated screen, a 5MP with an F2.4 aperture, 22 mm wide-angle lens with four elements, large 1.4 micron pixel size, and an 88-degree viewing angle for panoramic selfies. The rear camera is a 13MP Wide F2.0 aperture, 28 mm wide angle lens with five elements and macro mode for close-up shots from just a few centimeters away. You picked up a great device for shooting photos/video and we are glad you are enjoying it! (NS) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Unlocked Honor 5X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother as a birthday gift and she loves it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear customer,

      It is great to hear that your mother loves her brand new Honor 5X!

      We are pretty sure that she will love the rear camera of 13MP! She will be able to capture all her memories in amazing pictures!

      Thank you for choosing Honor! BG HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great Phone for Low Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. Pleasantly surprised with the capabilities. I would recommend it to others.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the feedback, Tova. The 5X is a great device that we created to accessible to everyone. One wanted to give it top features like the fingerprint sensor, dual sims, and HD display but still keep it under $200. It's great to hear how much you appreciate it's value. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Good phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Looks and kinda acts like an iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very easy to use and the structure is great.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's great to hear! The Honor 5x is a sturdy, simple, and powerful Android smartphone. It's got top-of-the-line features like our fingerprint technology and dual-SIM functionality. We have no doubt you will continue to enjoy using it. [sv] HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly we were skeptical about buying a not main company phone but to our surprise its really nice.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review! We are happy to hear that you consider the Honor 5x really nice! (SP) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    good telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a excellent terminal. just like de top cell phones

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Great! We appreciate the positive feedback. Thanks for sharing. (NS) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for the buck my daughter is very happy.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello! We are exuberant to learn that you consider the Honor 5X a great value and we concur that the 3000 mAh battery definitely gives this device a good life. We are glad to hear that your daughter is happy with this smartphone and we thank you for shopping Huawei! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Good phone for it's price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for 2 months. It's a decent smartphone, a good combination of it's kind for the price.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review on the Honor 5x. We are huge fans of the batteries long life as it contains 3000 mAh. (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law she loves it, its got a big screen so she can see what shes doing

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Bonezz, We are really happy to hear that your mom in law are loving her Honor 5X and all its features. Please don't hesitate to contact our customer service and we will be happy to show you how to take advantage of your device. Here are all our official channels where you can contact us: → Official page: http://www.hihonor.com/us/index.html → Email: [email protected] → Chat: http://www.hihonor.com/us/support/index.html → Hotline support 1-844-524-6667 And don't forget to follow us on our social networks Facebook.com/usaHonor Twitter.com/Honor_usa Best regards P.T. HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good balance between quality and price

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the feedback, Andres. We believe for the price, the 5X is one of the best values around. We are pleased to hear that you are fan of the value the 5X brings as well. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but The phone get warm to hot while using

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Shey, thank you for giving us the four stars. If you are experiencing some excessive heat with your 5X, hear a couple steps that should help alleviate that.
      1. Close unwanted power-intensive applications under Settings > Power saving > Background power-intensive apps. The third-party guardian software continuously takes up your phone's CPU resources, which may also result in excessive heat and high power consumption.

      2. If the preceding solution doesn't work, restart your phone.

      3. If the preceding solution doesn't work, back up important data and restore your phone to its factory settings. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great value on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift. The quality of this phone is surprisingly great for what I paid for.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's wonderful to hear! the Honor 5X is a great value because it houses some pretty high-end features at such a low cost. It's got top-of-the-line fingerprint technology, a great camera, and a beautiful display. We're sure you will continue to enjoy the Honor 5X. [sv] HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Great phone and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone..does everything that I need it to.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your positive feedback! We're humbled to hear that you love this device. Don't forget to check out the fingerprint scanner on the Honor 5X. It's a quick and easy way to unlock your phone. (ED) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Power phone an plenty of memory!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.phone.work great.size. the only litle problem is donst soport remote control fotr Samsung tv

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the 5 star rating, CHIVASDECORAZONACERO, we greatly appreciate it! HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Good Value Mid-Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good screen for viewing adequate RAM & Storage for Mid-Range Value Phone. Most happy.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the excellent feedback, Callawegian. We think the 5X is one of the best values on the market. It's great hearing that you are liking the 5.5" Full HD display and that you are taking full advantage of the 2GB of RAM and 16GB of ROM. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Huawei - Honor 5x 4g

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked Huawei - Honor 5x 4g With 16gb Memory Cell Phone - Gray works good. My son likes it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hearing that your song likes his Honor 5x gives us great ebullience! We aim to please with every Huawei device! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with cheap price tag.. One of the best android phones with great features

    I would recommend this to a friend