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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 71 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the impressive camera quality, long battery life, and fast performance of the Refurbished Google Nexus 6P. Many users are also pleased with the condition of the refurbished phone, noting that it looks brand new. The phone's large size is occasionally mentioned as a drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 71 reviews
  • Rated 3 out of 5 stars

    Just good phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from LG G2 for over more than two years with excellent performance to my user expectations I was reading about this Nexus 6P. Specially cause the great numbers on his hardware... battery, screen size, RAM memory and many compliments about his camera. Beside the great price no matter when it's a refurbished one. Now with just two weeks using it seem like a good phone. Too minimalist in my opinion when it's about software options. The dialer for example. To my everyday it's enough phone. I'm not a game player or blogger so we can say I'm a regular phone user. The battery life it's average one. Nothing extraordinary. Great screen. Great sound. Camera...hmm like I said too minimalist options, without some essentials manual modes. In my opinion and coming from LG (with a superb camera) this Nexus could offer even more great pictures just adding those few manual modes. Like cons must say that the proximity sensor don't work with calls in order to hang on the call itself near to your ear. Checking with Huawei support team they seems like awaking with this issue cause testing the sensor with others apps it's totally operational. Then it's a matter of Android phone software issue. Will see if with futures updates this could be fixed. No matter his big size it's easy to handle and u could use to it very fast. Good phone so far.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the detailed review on your Refurbished Huawei Google Nexus 6P! The Nexus 6P is sized to fit your life — and your hand. Precision engineered for optimal comfort and performance, and crafted from aeronautical-grade aluminum. The 3450mAh battery keeps you talking, texting and apping into the night. Paired with a reversible USB Type-C port for fast charging, you’ve got a daily driver that actually lasts all day. A 5.7-inch, high-resolution WQHD AMOLED display and front-facing stereo speakers — all housed in a contoured aluminum body is perfect for streaming music and videos. With Nexus devices, you always get the freshest, fastest, most satisfying Android™ OS available. We appreciate the feedback and thanks again for choosing Huawei! (NS) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Best Nexus device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking amd and performing phone. Scratches very easily so keep away from other metals.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you, Bluepersonality, for your review. We will forward your concerns regarding the easily scratched material that composes the phone to our development team as we are always looking to improve our products. Thank you for being a valued Huawei customer. (SP) HuaweiCustomerCare

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lightweight phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is lightweight.Backside of the phone is slippery.Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, like new

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nexus 6p is my favorite phone. I broke my Nexus 6 and couldn't wait for the Pixel XL. The 6p does everything I want. I get the latest Android, front facing speakers, gorgeous screen, and excellent build quality. Haven't had any problems. It is a referb but it looked brand new. Absolutely perfect. And yes, it was about half the price of the Pixel XL. Outstanding phone. I'll be rocking this one for a good while.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Congratulations on making a switch over to the Nexus 6P with Huawei. The Nexus 6P definitely is a good item with it's octa-core (4x1.55 GHz Cortex-A53 & 4x2.0 GHz Cortex-A57) processor and 3450 mAh battery and it's 12.3 megapixel camera. Be sure to take advantage of all of our features especially the 12.3MP camera where you will be able to capture great moments. (JJ) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Excellent device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of big phones. My last phone only had a 4.6" display. This phone is huge, but I still love it. The specs are excellent, and the stock Android experience is exactly what I was looking for. Great camera, style, and battery life is pretty good. Highly recommended, especially at the prices Best Buy is selling them for as a Refurb (my refurb looked brand new)

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We're happy to hear that you are loving your 6P. Our goal was to create a phone that was pure Android, you always get the freshest, fastest, most satisfying Android™ OS available. First in line for software updates and designed from the inside out with an Android-centric point of view, Nexus is the ultimate Android experience. Thank you for the review, Charlie. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. I am very happy spending my money on this phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Yes! The Nexus 6P with it's octa-core (4x1.55 GHz Cortex-A53 & 4x2.0 GHz Cortex-A57) processor is a phone to be happy about! Thank you for your business! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So definitely my first refurbished product and was super scared getting this. It did not come with the original box but came with everything expect a manual and the sim card slot tool. The sim is a nano so i have to wait before i can connect the phone. Other than that it had no scratches on the screen and the phone looked brand new. So far so good.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hi There, thank you for the positive review on your Refurbished Huawei Google Nexus 6P! With Nexus devices, you always get the freshest, fastest, most satisfying Android™ OS available. First in line for software updates and designed from the inside out with an Android-centric point of view, Nexus is the ultimate Android experience. The Nexus 6P is a single SIM (GSM) smartphone that accepts a Nano-SIM. Make sure to take advantage of the fingerprint scanner located on the back of the device. We appreciate your feedback greatly! (NS) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    very good cellphone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cellphone, like it a lot. A little bit heavy though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have bought a refurbished phone, it is awesome. The phone comes in a different box, without original charger. That is ok once it comes with a similar quick charger. There is no visual problems, neither performance. The phone still like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Android phones available in 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best android phones available in the market currently. The voice clarity during calls, great image quality from the camera and ultra fast processors make this a phone hard to look away from when in the market to buy a new one.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello, thank you for the positive review on your Graphite Nexus 6P! The Nexus 6P is sized to fit your life — and your hand. Precision engineered for optimal comfort and performance, and crafted from aeronautical-grade aluminum. The 12.3 MP camera is designed for photos taken with less‑than‑ideal lighting. With the octa-core Snapdragon 810 processor under the hood, performance on the new Nexus is faster than ever, yet gentler on battery life. We appreciate your feedback! (NS) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not believe the condition of this phone when it arrived. It looks brand new! Everything works as it should. I immediately upgraded to Nougat and could not be happier with my purchase! I would highly recommend this to anyone considering!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Terrific! Thanks for the feedback and we're happy to hear that you are loving your 6P. You're going to love using the 6P with Nougat. With Nexus devices, you always get the freshest, fastest, most satisfying Android™ OS available. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished phone has performed great over the first two months that I've had it. It allowed me to get a reasonable price to buy the phone outright, so I could lower my monthly cell phone bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Nexus 5 for over 2 years and it was great. 6p is way faster. I have big hands but I think it is little too wide. 5 was more comfortable to use with one hand. Big screen has its advantages. Getting old:)

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thanks for the feedback, ITDude. We're glad that you like it hope it continues to support your needs. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Great phone for the budget

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last month(refurbished and 32GB) and everything seems to work well.It's a huge phone, so better use some kind of protection with it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review! We are happy to hear that you are satisfied with your device! (SP) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only phone that matches this one for value is the One Plus 3.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the 4 star rating, Vactor, we greatly appreciate it. HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Don't hesitate best Android phone out there still

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them all from Samsung to Apple, this Nexus 6p is by far best phone in the market, on top of you get latest updates as soon as they come out.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Nice! It's exciting to know you find the Nexus 6P to be superior to competitor devices. We appreciate your feedback and invite you to follow us on our social media pages: @HuaweiMobileUS on Facebook and @HuaweiDeviceUSA on Twitter. Thanks for the 5 stars! [sv] HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Awesome phone, just like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Even though it was refurbished it was in brand new condition. Comes with 2 charging cables which was nice. No complaints here!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's great! Be sure to take advantage of the 12 mp camera. (CB) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    it's a nexus, it's all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this one for my daughter after her 3rd iphone and i said no more, this refurbished phone is so nice I'm thinking of getting one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Only complaint would be I can only charge it with the quick charge cable. Wish it could use regular microUSB as well.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the feedback, Paul. We are happy to hear that you are loving your 6P. We believe that the USB-C will soon be the standard for all phones. As well, with the ability to get 7 hours of use out of 10 minutes of charging, this is something that can only be accomplished with the USB-C connection.(DM) HuaweiCustomerCare

  • Cons mentioned:
    Lack features

    Rated 3 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine, but interface lack so many features which i was expecting

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback, we will take note as we continue to improve our product. (DM) HuaweiCustomerCare

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