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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Good shoulder massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this shoulder massage. It works perfect. It fit perfectly for my shoulder. My shoulder always pain after I have this massage. I fell a lot better. Thank you Bestbuy for selling this product for customer has pain shoulder like me. I love this massage a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the massage guns. This is okay, maybe I’m not using it correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shoulder massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various vibration modes. Long lasting charge per use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat Vibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyperice have great products for recovery ad this Venom Shoulder Head Vibration is no exception.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fail.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a chronic shoulder condition and was really excited to use this product. Unfortunately it failed hard in two areas so I returned it immediately: 1) the little red buttons are not secure so when the machine vibrates (as designed) they rattle to an extent that would bother anyone after an extended period of time 2) the material the wrap is made from stinks like chemicals and smells toxic but to make matters worse the smell also gets on your hands/body as well when you touch it For the cost, these are unacceptable problems.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! We apologize that our product did not suit your needs. Neither of those are things that our devices have, so we are sorry that you received that device. We would have loved to make this right for you. Please reach out to our HyperCare team at [email protected] if you would like to discuss this further.

  • Rated 4 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage and heat are nice but the fit is tight. Also hyperice zen customer service is a fail. 5 days to respond to inquiries?

    No, I would not recommend this to a friend
  • Customer reviews from Hyperice

    User rating, 3.7 out of 5 stars with 13 reviews on Hyperice.

    See all Hyperice reviews
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