Customer Ratings & Reviews

The microphone piece came defective on the Hype X- Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, XBox One. I bought just before the Covit 19 pandemic closure of all business in Chicago but had problem returning it to Best Buy the one after I bought. Best Buy told me to comeback when everything goes back to normal. Things haven't gotten any better with Covit-19. Finally 7 weeks later I was able to return the headset. Although Best Buy told me they will reimbursed the money to my credit card, I have to see the money in my bank account.

Wanted a wired headset for PC, since I was tired of charging my astro a50, and my playstation platinum headsets. I use this both on my laptop and ps4. It comes with a long detachable headset cable, and a long adaptor cable for those of you who have separate mic ports. I do wish the cable was about 2 feet longer, since I dual screen my laptop, and am not always directly in front of the laptop. The sound is fairly neutral. I do prefer bass heavier headsets, for music/movies, but this is for gaming, so important sounds are not being drowned out by excessive bass. The headset is light and comfortable, not too much pressure in any area, and for now, seems fairly durable. I will see how the vinyl leather lasts. for the record, the fake leather on the ps platinums last about maybe 2 years before peeling. The best thing so far, is the microphone. The foam surround drowns out lots of fan noise and ambient sounds. You do have to put the microphone very close to your mouth to pick up, or you need to dial up the sensitivity (compared to my other headsets) but wow, the mic is super clear. I did some testing in a party chart with my kids, and swapping headsets, and I can honestly say it's borderline streamer mic quality. Volume control wheel feels a little cheap, and probably should be improved on. The mute slider has a click, which helps a lot, but I'm never sure if I'm clicking to mute, or clicking to unmute (I guess you learn over time which direction is which) Does it sound as good as my first gen astros? no, but then again, even current gen a50's don't sound as good.

Very upset purchased on September 6th was delivered around the 8th was a gift and wasn’t opened until a week later and now the headphones went from going in and out to the jack busted in the controller so now the headphones are broke and the controller! So where it was an expensive 107 after tax now I have to fork out another 60 for a controller and replace the headphones !

I originally was using a pair of HyperX Cloud Core's to game and listen to music. I ended up needing another headset to use at work, so I decided to take the Core's to work and get a new headset for home. It worked out that Kingston had just released the Alpha's the week before. The Alpha is similar to the other offerings in the Cloud lineup. The headset is very well made. It has an all metal (aluminum) super structure - no plastic to snap. The cord still comes with a woven sleeve, the mic boom is remains sturdy and flexible, and the ear cups are soft and comfortable. With my Core's, I could easily go 4+ hours without ear discomfort or neck strain. With the Alpha's, I know I could do that and more. The Alpha is similar to the CloudX with its inline volume control. This is a nice feature for use while playing music, teleconferencing, or adjusting the volume mid game. The Alpha does not come with a USB sound card like the Cloud I/II's (this can be bought in addition for 30 bucks if you need it). It also doesn't include any extra ear cups - more are available for $10 if you need them. The boom mic is detachable like the other Clouds - a feature I appreciate when I'm just listening to music. The headset comes with a little mesh carrying bag - its nice, but a hard case would be an improvement. Here is where the Alpha sets itself apart from the rest of the Cloud lineup. The Alpha comes with a DETACHABLE 3.5mm cord. No more junked headsets because the cord went bad. This was a huge selling point for me. I always worried about my Core's getting ruined because I abused the cable. Now if the cable starts to short, a replacement is only $10. Another feature for the Alpha's is the weight it has shed in comparison to the rest of the lineup. They are noticeably lighter than my Core's. If look at the frame above the earcups - those stylish cutouts also reduce the weight. Less weight = more comfort. The Alpha's have also introduced the new dual chambered speaker design. I wasn't sure how much they could improve the sound quality in these headsets while maintaining the $100 and under price point. The speakers for the Cloud lineup are already some of the best bang for your buck - not overblown, no tinny sounds, good bass, and clarity. With the dual chamber design the sound quality is just - better. Not overblown, or tinny, great bass, and clarity. What I have noticed is the game sounds appear to be sharper and with greater depth. It's hard to articulate, but it really is an improvement. The headsets plug in with a single 3.5mm 4 pole connector - so they work with phones, XBOX controllers, PS4 - anything that can do mic and speakers over a single connector. It also comes with a 3.5mm splitter for use on a PC. This is a really great headset, and definitely worth the look.

Wire intimating sound go on and off. I put into head set sound goes on and off.

These are great headphones, provided that you ignore the part where they're not actually made for console gaming. On the plus side, the sound quality is actually outstanding. It's a very neutral sound with a bit of a bump in the bass to give it some oomph. Highs are clear without being sharp. They just sound good. Additionally, the comfort is on point. It has excellent clamp force so just the right amount of pressure is on your ears versus the top of your head (to me at least). Plus, the ear cups are replaceable with tons of options online. I'm a fan of the cloth brainwavz and I used them on my HyperX CloudX Flights that I used to own. Transferred them to these and it was perfect in terms of comfort. Build quality is another plus. The metal + plastic feels sturdy and good. You get a carrying bag in the box along with two cables (one for PC and one combo cable). Unfortunately, on Xbox and PlayStation, at least, there is a consistent issue with crosstalk/echo when your volume is up too loud on the headset. I haven't been able to pinpoint the issue. Some folks seem to think it's an issue with the headset itself while others claim that it's just a poorly designed cable. I attempted to get a hold of HyperX to find out more and potentially get a replacement cable, but the rep told me that these aren't built for console use, despite what the product listing says, and to return them to to buy the HyperX CloudX (a notably inferior headset in every conceivable way) instead. If I were a solo gamer, I'd honestly probably keep them. They sound and feel that good. But, since I social game a lot and HyperX wouldn't work with me to fix them, I guess they gotta go back. I'm not happy about it in the slightest. My wife bought a pair and games mostly on PC. She hasn't had any echo issues, so they work great on PC (on Discord at least). Anyway. 5 stars for comfort and sound quality. Truly the best sounding wired headset I've tried in a long time. Minus 2 stars for crosstalk/echo issues on consoles that HyperX hasn't fixed in the 7 years that this headset has been available and refuses to fix. I wanted to keep these so bad.

I purchased these roughly 2 months ago and wanted to give them adequate play time before reviewing. This is a non-biased review, as well this is the only true gaming headset I've ever owned. Not that it matters much but the packaging is of premium quality. I loves unboxing these, I did so in my truck outside of Best Buy and immediately plugged them into my OnePlus 5T to give them a test run. My initial feelings were of disappointment, the headset lacked of good bass response and were much quieter than I expected. That is until I took them home and plugged them up on my Xbox One X, the headset turned into a different kind of beast. Sound: Depending on the phone you use (I've tried iPhone, OP5T and Samsung Galaxy 9) the headset can feel lacking. This also depends on what you are doing, music vs. PUBG Mobile on my OP5T are two different spectrums. This headset IMO is truly designed to enhance and perform well around games. On my Xbox One X the headset comes to life yet again - PUBG, Fortnite, COD:BO 4, Tomb Raider and RDR2 all sound great, you can hear directional footsteps, gunshots etc. Bass is not boomy, I'd say it's pronounced, in a good way. Highs/mids are good with the highs being a bit louder than I'd prefer, though that's very subjective. Comfort: The memory foam cups are extremely comfortable, the leatherette plays a large role in that. I've worn these for a good 8 hours with only a few short breaks in between and never noticed any real discomfort. The cups and headband are large enough to accommodate a good sized head. I consider myself to have large ears and I don't get any rubbing or touching on the ear itself. Quality: To me these are very well made headsets, I'm careful with them but not to an extreme and they have held up well so far. The rubber finished texture on the cups does attract some dust and fingerprints but nothing excessive or annoying to deal with. A quick wipe on your shirt and they look just fine again. I also really like the detachable mic and cord, for me this is a huge win since you can get replacement of either items when or if the post/mic wear out. The mic offers a lot of flexibility and everyone I've talked to so far says the mic quality is great. I've even used them for taking phone calls and I've gotten good feedback on mic sound quality. Cons: Microphonics....Yes this headset has them due to the cable. The cable has a rough texture cover and therefor rubbing against your controller or any surface transfers to the cups. It's not overly annoying but it is noticable. Summary: If you are looking for a nice, quality gaming headset these are a great option! If you are looking for something strictly for music, maybe consider a different option. Overall though if you want something for an all around headset with occasional music you can't go wrong with these.

I'm fairly picky with headphones. If they aren't comfortable or get too hot, I won't wear them. I read reviews, and basically wanted the best headset I could get in the $100-ish range. I had settled on the Cloud II's, but noticed a newer, updated version just came out. There weren't a ton of reviews on the Cloud Alpha out when I decided to buy mine, but general consensus was they had great sound quality and even more comfort than the Cloud II's. I'm no audiophile by any means, but the audio from my Cloud Alpha headset has been crisp and clear. Bass has enough punch,but the clarity is there as well. Are they $300+ studio quality headphones? No. But they sound awesome at their price point, and my friends on Discord say that my mic audio is crystal clear. Pair that with super soft ear cups I can use for hours at a time, and we have a winner in the $100 range.

Excellent sound quality, good reproduction of sound throughout the spectrum with decent bass.I bought this headset for doing online calls for work. I wanted a wired over the ear headphone because I'm an audiophile and want a rich sound experience when I listen to music but I also spend a lot of time on Goto Meeting and Zoom calls during the work day so I needed something that was comfortable. The frame of the headset is aluminum, so it is strong but lightweight. The headset came with an extension cord that serves as a dual-plug adapter that you can plug into separate headphone and microphone jacks in case your machine doesn't support a single all-in-one jack. With the cord that is attached to the headphones and the extension that was included, I had plenty of cable to work with to route the cables neatly and still have plenty with which to work. There was even a little travel bag included in case you need to take your headphones on the road.

I don’t usually write reviews, but I felt obligated for these pair of headphones. For those of you looking for a pair of good gaming headphones, know that the alphas deliver in both sound and comfort. I have tried two pairs prior to this; the Astro a40’s and a10’s. The Astro a40’s sounded great, and especially with the MixAmp, it is hard to beat. The headphones are a little on the heavy side, but for $250 it did not seem justifiable. I then looked at the a10’s since the amps are the same ones used on the a40’s. These headphones sounded great too. Good bass and makes it easy to gain awareness in your surroundings, especially for cod ww2 and bf1. However, the reason I ended up returning the alphas was both their large footprint and their being uncomfortable sitting on your head. The headphones were overall bulky and unnecessarily large. The foam piece on the very top of the headphone is very firm and very small, so the entire weight of the headphone is concentrated at that point, making the portion of your head that makes contact very hard uncomfortable. Honestly had to adjust the headphones every 10 min or so in order to continue playing due to lack of comfort. Now for the alphas; straight out of The box, these headphones felt premium. The headphones have brushed aluminum on the side plates, complete top leather finish and stitching, and leather ear cups. The leather and memory foam used in the ear cups makes the headphones so comfortable. They are as compact as can be, as they do have the dual chamber design. They look nice and feel very comfortable and can play for hours without any discomfort. The sound is also amazing. There is no distortion and footsteps and sounds in the background are very distinguishable, giving you an edge on the battlefield. This can also be played with everyday music, making this a very solid choice. I could not recommend these headphones more. $100 May seem like a lot, but it is an investment over other cheap headsets like afterglows, astro a10’s, etc.

I bought these to replace 6 year old Turtle Beach headphones for my Xbox one. These headphones sound awesome. Just enough bass without being over powering. In general the sound is very balanced. Comfort wise, the headphones are very comfortable and can be worn for multiple hours without comfort issues. The only issue I’ve had, is if the headphone are plugged directly into my Xbox one controller, the sound volume is quite low. I have the Microsoft headphone controller adaptor, which plugs into the bottom controller and allows quick volume and mic mute. When I plug the headphones into the adaptor, then the volume is of a normal level. Other than that I highly recommended these headphones.

The HyperX Cloud II delivers outstanding value for gamers who want both comfort and premium sound quality. The memory foam ear cups and padded headband make it easy to wear for hours without discomfort — perfect for long gaming sessions. The build feels solid and durable, yet lightweight enough that it never feels heavy on the head. Audio quality is excellent across the board. The 53mm drivers provide rich, detailed sound with deep bass that makes explosions and music feel powerful, while still keeping dialogue crystal clear. The virtual 7.1 surround sound adds another level of immersion, making it easy to pinpoint in-game sounds like footsteps or distant gunfire. The detachable noise-canceling microphone picks up my voice clearly with no background hiss, and teammates have commented on how much better I sound compared to my old headset. It’s also versatile — great for gaming, streaming, and even music or movies. HyperX has truly nailed the balance of comfort, performance, and durability. This is a headset that not only performs at a high level but also lasts. A fantastic choice for any gamer looking to upgrade their audio experience.

I purchased 5 pairs of headphones until I finally landed on these. Choosing headphones is like buying a car...well, that's how it is for me anyway. I needed a pair of headphones that I could wear most of the day because I'm a Software Engineer and I'm on calls quite a bit. To be honest, I'm probably listening to music most of the day....(Don't tell). I wanted a pair of headphones that were comfy, had deep ear cups, soft pads, not too heavy, great call quality and mic quality, great sound quality for music, and I also wanted it to sound great if I used it for gaming...Basically I wanted it to be good for everything. I tried the wireless route for a while, but in my experience you always trade music quality for wireless connectivity, so I decided to go wired. This is my favorite pair of headphones I've ever had. I also hate the idea of spending $200+ on a a pair. If anything about a super expensive pair were to suck, it becomes intolerable for me because of how much I forked out. I hate that feeling. I got this pair on sale for $80. Even the $99 price is worth it. When listening to music, it's like all the instruments and vocals all have their own positioning so you can hear everything clearly, not compressed or anything. Great bass, mids, and highs. I love playing Rocket Leauge, and these fit the bill for that too. That game has never sounded so good. As far as call quality goes, I have had no complaints about my mic and I have no complaints about the audio. I have been made fun of for my big puff ball mic though....lol. I don't care. Worth it. Bottom line is, if you don't want to spend a ton of money, you don't have to. You can get a killer pair of headphones for $100. This set has my vote hands down. I almost want to buy more just in case they go away one day. Then I'd be set for years.

Great product although giving it 4/5 stars since my previous one that I have purchased on Amazon had broken microphone that would not work. Otherwise a very good product. Sound quality is acceptable for the price, fit and finish is great. Very good weight too, not too light, not too heavy. Fits an adult but also a child. Love the adjustable microphone extension. Comfort 10/10. Using it with Nintendo Switch without problems.

This headset has good sound quality, and decent bass. I wouldn’t put it up there with my Beyerdynamic Custom Game, but for the price it’s an excellent value. Its big size makes it sitting over my ear comfortable, though I prefer velour over fake leather since it gets messy and peels over time leaving little black leather peels all over your ears. This is my second HyperX headset. I believe I had a Cloud 2 prior and kept it as a backup but I eventually gave it to my nephew when his Logitech broke. I would definitely venture into trying higher priced HyperX headsets just to see how much better it can get.

I upgraded to the Alpha headset from the CloudX because my pet decided that the cord suddenly made a good chew toy. The Alpha is super comfortable- much like the CloudX was. Now to be honest, I pretty much only use this to play PUBG with my buddies and that’s it. So I don’t have much to compare the 2 headsets to. That being said, I can’t say that I notice a HUGE improvement in sound quality but I will say that it does seem a little more clear and the bass/ highs seem a little more focused and tighter. Also, the stereo sounds a bit wider and more detailed; so footsteps and surrounding gunshots are easier to pinpoint. All in all, if you’re not a huge gamer and/ or you’re not an audiophile and don’t need the absolute best sound quality, the CloudX would suit you just fine and you would save a little money by doing so. But if you want that little extra sound quality (and better looks in my opinion), then go for the Alpha! You can’t go wrong with either! The only gripe that I really have with this headset is the volume control doesn’t have any sort of orientation aids to help you distinguish what’s up and what’s down. So every time I go to adjust the volume, I usually end up turning the wheel the wrong way from what I want. Not a big deal but something that I feel could be improved on.

These headphones definitely get the job done. But I have to warn you...if your looking for surround sound bass bumping headphones, these are NOT it. They are not beats headphones where you can listen to music and feel movement. These headphones are designed for clarity. The headset combines a nice mix of low to medium bass where you can still hear footsteps and enemies talking. Great for modern warfare gaming but not for plugging into computer for music. If your looking for a simple GAMING headset then these will work great on budget. Granted if you want more sound control then you’ll have to shell out more money for the higher end version of these. Or use something like turtle beaches which I use for my console games only and not pc. I just wanted something average for pc and this works great. Despite being all plastic they are very durable. I haven’t had any issues and I don’t feel like the braided cable is going to short out. The custom bag that comes with the headphones is cheap but I’m not listening to the bag when I play so who cares. And when I stream I take the mouth mic off and use my yeti mic instead. Versatile I must say.

I got it for a really good price and it is so comfortable. This is so much better then the turtle one that I own and it was double the price. My only complaint is that it is a little bit heavy, maybe my head is too big and my neck cant support it. Sounds quality is great and no complaints about the mic from my friends.

This is our second headset of this brand. Our first was a $40 (sale price) version they make which lasted an impressive 3 years with heavy use. We felt confident enough to buy a more expensive replacement. The comfort is incredible. Doesn't squeeze your head and feels light and easy. The sound is wonderful. We think the fixed mic position may eliminate a point a weakness. Very happy with this brand and this product in particular. If you can only afford their cheaper models, don't be sad tho. They will also serve you well. Happy gaming!!

Very great product for the price. I game regularly and have had these headphones come in clutch with great sound and mic. I know some people who have bought other brands and have trouble hearing sounds I have no problem hearing with this headset on. Works very well with gaming if games youre game requires a lot of sound awareness.