Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3051 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,051 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headset that I use for my Xbox one s. Leather memory foam on the ears but they are a little heavy. In line mic and volume control is my favorite part. The mic and wire are replaceable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful gaming headphones!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these for over a year now and the are incredibly comfortable for those long gaming sessions and look as good today as the day I first took them out of their packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Hyper x gaming headset

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it over 2 years ago and it is still working very well. Never had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds good from the remote plug in jack, jacks in nice and tight, no garble or static on mic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok not my favorite but work decently well for Gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADSET

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really nice headset I would buy it again if this one ever break or anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another world

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it fir my grandson and his very happy the color the quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X Alpha

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, light, and dynamic range for the price. Exceptional. Comes with the standard 3.5mm mic and sound plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    david

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphones !loveeeeeeeeeeeereerrrrrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX cloud alpha

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using these for my switch and pc. The cable could be just a tad longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    A major problem for them to 100% work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, these headphones are really great. The sound is beyond excellent. However. I bought these for my Switch as it is advertised for it. When you plug them in directly, sound and mic work fine. But, if you use the extension that comes with it, the mic will not work. The reason is the extension only has 2 rings on it and 3 rings are needed for the mic to work. I will gladly change this to 5 stars if Best Buy or Hyperx will refund me 10 bucks for my Amazon bill and hassle. Ball is in your court. I would highly reccomend these if they could fix this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset I had

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting headset like that it has a very long cord to plug in to my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyper X is the best gaming head sets on the market

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality! 30 days - unboxing to in the trash!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, poor QA processes. Hopefully better customer service because as of right now these are on my no buy list for the family. From day one these headphones created static and feedback for my son using a Nintendo Switch. I thought it must be the extension cable, so I purchased a high quality shielded cable. Yesterday on Christmas day, my son goes to plug in the cable and the plug collapses into the headset, less than 30 days from when he was gifted these on his birthday.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Will shock you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't get very loud, the bass is lacking, and the clarity is sub par. Beyond all this, there is a physical problem as well. I am being shocked randomly on the outside of my ear by the headset. I have no idea how or why this is happening, but it hurts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is truly a different experience. I would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not made fore Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect information on the Best Buy webpage. This is not made for the XBox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defected microphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone piece came defective on the Hype X- Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, XBox One. I bought just before the Covit 19 pandemic closure of all business in Chicago but had problem returning it to Best Buy the one after I bought. Best Buy told me to comeback when everything goes back to normal. Things haven't gotten any better with Covit-19. Finally 7 weeks later I was able to return the headset. Although Best Buy told me they will reimbursed the money to my credit card, I have to see the money in my bank account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Excellent Mic Clarity, Pretty decent sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a wired headset for PC, since I was tired of charging my astro a50, and my playstation platinum headsets. I use this both on my laptop and ps4. It comes with a long detachable headset cable, and a long adaptor cable for those of you who have separate mic ports. I do wish the cable was about 2 feet longer, since I dual screen my laptop, and am not always directly in front of the laptop. The sound is fairly neutral. I do prefer bass heavier headsets, for music/movies, but this is for gaming, so important sounds are not being drowned out by excessive bass. The headset is light and comfortable, not too much pressure in any area, and for now, seems fairly durable. I will see how the vinyl leather lasts. for the record, the fake leather on the ps platinums last about maybe 2 years before peeling. The best thing so far, is the microphone. The foam surround drowns out lots of fan noise and ambient sounds. You do have to put the microphone very close to your mouth to pick up, or you need to dial up the sensitivity (compared to my other headsets) but wow, the mic is super clear. I did some testing in a party chart with my kids, and swapping headsets, and I can honestly say it's borderline streamer mic quality. Volume control wheel feels a little cheap, and probably should be improved on. The mute slider has a click, which helps a lot, but I'm never sure if I'm clicking to mute, or clicking to unmute (I guess you learn over time which direction is which) Does it sound as good as my first gen astros? no, but then again, even current gen a50's don't sound as good.

    I would recommend this to a friend
Sponsored