Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,051 reviews
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High quality headset that I use for my Xbox one s. Leather memory foam on the ears but they are a little heavy. In line mic and volume control is my favorite part. The mic and wire are replaceable.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Wonderful gaming headphones!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using these for over a year now and the are incredibly comfortable for those long gaming sessions and look as good today as the day I first took them out of their packaging.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Hyper x gaming headset
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it over 2 years ago and it is still working very well. Never had no problems.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, sounds good from the remote plug in jack, jacks in nice and tight, no garble or static on mic
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 3 out of 5 stars
Headphones
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are ok not my favorite but work decently well for
Gaming
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 5 out of 5 stars
BEST HEADSET
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a really nice headset I would buy it again if this one ever break or anything
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Another world
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it fir my grandson and his very happy the color the quality .
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 5 out of 5 stars
Hyper X Alpha
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, light, and dynamic range for the price. Exceptional. Comes with the standard 3.5mm mic and sound plug
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 5 out of 5 stars
david
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the best headphones !loveeeeeeeeeeeereerrrrrrrrrrrr
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 5 out of 5 stars
Hyper x
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this to a friend or family member
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 5 out of 5 stars
HyperX cloud alpha
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im using these for my switch and pc. The cable could be just a tad longer.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
A major problem for them to 100% work
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, these headphones are really great. The sound is beyond excellent. However. I bought these for my Switch as it is advertised for it. When you plug them in directly, sound and mic work fine. But, if you use the extension that comes with it, the mic will not work. The reason is the extension only has 2 rings on it and 3 rings are needed for the mic to work. I will gladly change this to 5 stars if Best Buy or Hyperx will refund me 10 bucks for my Amazon bill and hassle. Ball is in your court. I would highly reccomend these if they could fix this problem.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Best gaming headset I had
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Long lasting headset like that it has a very long cord to plug in to my pc
I would recommend this to a friend
Rated 5 out of 5 stars
Hyper X
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hyper X is the best gaming head sets on the market
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend
Rated 1 out of 5 stars
Poor quality! 30 days - unboxing to in the trash!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor quality, poor QA processes. Hopefully better customer service because as of right now these are on my no buy list for the family. From day one these headphones created static and feedback for my son using a Nintendo Switch. I thought it must be the extension cable, so I purchased a high quality shielded cable. Yesterday on Christmas day, my son goes to plug in the cable and the plug collapses into the headset, less than 30 days from when he was gifted these on his birthday.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend
Cons mentioned:
Volume
Rated 1 out of 5 stars
Will shock you
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They don't get very loud, the bass is lacking, and the clarity is sub par. Beyond all this, there is a physical problem as well. I am being shocked randomly on the outside of my ear by the headset. I have no idea how or why this is happening, but it hurts.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Thanks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is truly a different experience. I would recommend
I would recommend this to a friend
Rated 1 out of 5 stars
Not made fore Xbox
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incorrect information on the Best Buy webpage. This is not made for the XBox
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Defected microphone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The microphone piece came defective on the Hype X- Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, XBox One. I bought just before the Covit 19 pandemic closure of all business in Chicago but had problem returning it to Best Buy the one after I bought. Best Buy told me to comeback when everything goes back to normal. Things haven't gotten any better with Covit-19.
Finally 7 weeks later I was able to return the headset.
Although Best Buy told me they will reimbursed the money to my credit card, I have to see the money in my bank account.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend
Pros mentioned:
Comfort, Sound quality, Weight
Cons mentioned:
Volume
Rated 5 out of 5 stars
Excellent Mic Clarity, Pretty decent sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted a wired headset for PC, since I was tired of charging my astro a50, and my playstation platinum headsets. I use this both on my laptop and ps4. It comes with a long detachable headset cable, and a long adaptor cable for those of you who have separate mic ports. I do wish the cable was about 2 feet longer, since I dual screen my laptop, and am not always directly in front of the laptop. The sound is fairly neutral. I do prefer bass heavier headsets, for music/movies, but this is for gaming, so important sounds are not being drowned out by excessive bass. The headset is light and comfortable, not too much pressure in any area, and for now, seems fairly durable. I will see how the vinyl leather lasts. for the record, the fake leather on the ps platinums last about maybe 2 years before peeling. The best thing so far, is the microphone. The foam surround drowns out lots of fan noise and ambient sounds. You do have to put the microphone very close to your mouth to pick up, or you need to dial up the sensitivity (compared to my other headsets) but wow, the mic is super clear. I did some testing in a party chart with my kids, and swapping headsets, and I can honestly say it's borderline streamer mic quality. Volume control wheel feels a little cheap, and probably should be improved on. The mute slider has a click, which helps a lot, but I'm never sure if I'm clicking to mute, or clicking to unmute (I guess you learn over time which direction is which) Does it sound as good as my first gen astros? no, but then again, even current gen a50's don't sound as good.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red