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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3076 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,076 reviews
  • Rated 5 out of 5 stars

    Excellent headset with mic for work communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a headset with mic boom for Teams calls as well as doing voice-over work for training videos. The HyperX was a great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up a little under a month ago and I can’t think of anything negative to say about. The audio is great and the volume gets up plenty loud enough for me. Bass, mids, and treble are good and the chat does not sound washed out. My buddies are happy I got a upgrade! This thing is also built like a tank and feel like it will last the test of time. Overall I would highly recommend this product for anyone looking for a new wired gaming headset sub 100$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my brother who is a big gamer and he loves them. He said the sound quality is great and the microphone is good. No complaints. He used with a PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones (echo..echo..echo..)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and I love they way they sound. The voice clarity is huge and the microphone doesn’t pick up sound unless your 2 inches from mic. The only downside is I’ve been having teammates constantly tell me my mic is echoing and making a clicking noise. When I go to test voice I control anytime I moved the headset cord it began echoing like crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the headset for late night movie watching. Sound is clear, I like the crisp base. My son "borrows" them to play ps4 games. So far he has been pleased with the sound quality and said the microphone works well. I've only had them on for about 2 hours at a time. They still seem comfortable after that time. I would think for long gaming they should be fine. I would prefer a little more output on the higher frequency as sometimes the bass does take over. Other than that I think they are a fine headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    online PC gaming headphones needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old turtles died and I needed a new set of headphones to use with my PC. Few sets live up to the claim of being good on the PC since most gamers seem to be using consoles now. These are comfortable up to four hours (about my max without a break). Only real complaints, setup was quirky and teammates said it was too loud due to feed back at first. I finally got it right. It's very sensitive. Sound quality is excellent and they are as directional as any I've ever worn. I would buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset, fairly comfy, excellent mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my last headset which was a Turtle Beach Stealth 300. I've been using Turtle Beaches for probably 15 years at this point and have been really satisfied with them until the Stealth 300s I had broke in under a year (poor, plastic construction quality). Anyway, you can definitely notice that the Hyper X - Cloud Alpha's are ten times better as far as build quality goes. Mostly metal frame construction along with high quality materials for the other parts. The only thing I didn't like when comparing the two headsets was the Stealth 300 had fabric mesh for the ear cups whereas the Cloud Alphas have memory foam covered by leatherette. The leatherette makes it just a bit hotter, but probably provides better noise reduction. The fit of the Cloud Alphas I would imagine is great for a normal head, but just a bit tight on a larger head like my own. As for the sound, the most important part, I feel like it falls a bit short compared to some of the other Turtle Beaches I've owned. I primarily play COD and find it harder to place footsteps, gunshots, and explosions than with the Stealths. Maybe that's just the new COD (Warzone) or maybe that's the headset, I'm not sure. For all other gaming the sound quality is great. Overall, a decent headset for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha remains an outstanding wired gaming headset that offers exceptional value. Its superior audio quality, unmatched comfort, solid microphone, and broad multi-platform compatibility make it a highly recommended choice for any gamer looking for a reliable and immersive audio experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a huge upgrade, but a noticeable difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid supporter of Kingston' s Hyper X line of products, from their keyboards, to their mice, to their highly acclaimed Cloud line. Their new Alpha continues down a similar style to the Cloud, boasting the same classic red and black aluminum design. Fans of the Hyper X Cloud II won't see too much of a difference between the products. They have the same accessories, and mostly the same features, except the Alpha comes with a duel driver to prevent distortion with a more deeper bass. This is one of the best sounding and most comfortable headsets I've ever used for numerous multi-media, particularly gaming. While it's designed to be an upgrade from the Cloud II, it's not giant enough to divert users to opt in for an upgrade if they already own the Cloud II. First time users, I can't recommend this enough. At such an affordable price, this is one of the best headsets you will find in this price-range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried out many headsets and found this one to be the best. It is very light and sturdy. The audio stays in because of the leather style eat foam that may start to make your ears hot and sweat but very small amount. Build is very sturdy can bend and flex a lot about braking. This head set was a little tight at first but a few stretching will help that. This headset stays on your head if you move a lot. Noise cancelling microphone is great and sounds awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Headset Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’ve been using a HyperX headset for gaming and everyday use, and it’s been a solid experience overall. The first thing that stands out is comfort. The memory-foam ear cushions feel soft and don’t press too hard, even during long gaming sessions. The headset feels sturdy but not heavy, which makes it easy to wear for hours. Sound quality is strong for the price. Game audio is clear, with good balance between footsteps, effects, and music. Bass is punchy without being overwhelming, and voices come through clean during chats. It works well for shooters, casual games, and even watching videos or listening to music. The microphone is another big plus. Voice comes through clear and natural, and background noise is reduced pretty well. Teammates have no trouble understanding me, and the mic doesn’t sound tinny or distorted. Having easy controls on the cable or ear cup makes muting and adjusting volume quick and convenient. Build quality feels reliable. The frame is durable, and the materials don’t feel cheap. It’s the kind of headset you can toss in a backpack without worrying too much about damage. Overall, HyperX headsets offer great value. They’re comfortable, sound good, and have a solid mic, which makes them a strong choice for gamers or anyone who wants a dependable headset without spending a ton of money. If you’re looking for something reliable and comfortable, HyperX is a safe pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay so i really dont have anything bad to say about this other than it comes with some extra things i dont need (y splitter and carrying pouch-which is not really a case more just like a fabric bag) so im just going to list some of the good things about it lol 1. it has a detachable mic and detachable cord which is great for storing or traveling 2. its got in-line controls (volume and mute) which i prefer over on-ear controls 3. the sound and mic quality is great-i always worry about people being able to hear me chewing or drinking but it didnt pick up any of that or any other background noises 4. its a little bit on the bigger side but is very lightweight and not too tight on my ears 5. the actual quality of materials seems to be very good it looks and feels sturdy and the cord is braided which i love so overall its a great headset and if you are going to use the extra stuff go ahead and get it but if you are not a crazy gamer and just looking for a more casual headset and dont need anything fancy like me i would suggest going with one of hypers cheaper headsets (i went with the cloudx) since i couldnt really tell any difference in quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up for my son who is a gamer for Xbox also some gaming on his laptop too. So far been thrilled. I'm also using the microphone right now to dictate this review. the sound is very good, Chris clean with a nice amount of base that's not too much I would definitely recommend you picking up a pair in trying it. Also the memory foam your boss are very comfortable. I might buy another set just for me!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget gaming headset you’ll find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had em for about a month. Needed to use an EQ app to make em sound better but if you aren’t an audio snob they are pretty good out of the box. Cable is about 3 feet long, mic is removable and they are comfortable. Build quality seems good so far, coming from a $300 pair of seinheisser headphones, these are excellent for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound quality and very comfortable. You definitely get the most out of your money with this headset. Highly recommend this to anyone who wants a reliable headset

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend after 1 year of use

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 1 year since I purchased this headset and it's hard to think of anything negative to say about it. Physically it's very durable and there has been minimal wear/tear over a year of using it for playstation, PC, and for playing bass guitar. In my experience hyper-x and steel series are among the best in quality without jacking up the price for special lights and things you don't really need. This is a step up in quality from your average $25-50 headset but I don't think the next step up is worth it for what you get. Set up is easy, and there's nothing special you need to do to switch between multiple devices (like you would for a wireless headset). If you're searching for a quality and versatile headset this is the one. It's comfortable, it's fairly priced, and after a year I have no regrets buying this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper x alpha

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this headset one other time 12 years ago and got a new pair. they are super nice comfortable pin point hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for FPS gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to the Hyper x Cloud 2's. I wanted the cloud 2's till I found out about the Alphas. They are very comfortable(sturdy construction), mic works well, and the audio positioning is on point. If you want that edge on other players while playing FPS games, you need to check these out. It doesn't have 7.1 surround sound, but it's not necessary. I've read on the Cloud 2 reviews that the 7.1 sometimes messes up the audio, or doesn't sound as good as stereo, which defeats the whole purpose! The Alphas have dual chambers! I recommend to any casual or serious gamer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall - Except Sweaty Ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Build and sound quality is good. Max volume plugged directly into Xbox controller is too low but good when used w/ Turtle Beach audio controller. Isolation is good but ears get warm due to pleather padding. Comfortable to wear for an extended amount of time aside from the sweaty ear issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Year Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a little over a year now and i’ve had no issues. Feels comfortable, the microphone is easily adjustable, and the audio quality is good on both ends. If you want something at a decent mid range price, I would recommend giving these a try. Ill check back in another year or so.

    I would recommend this to a friend
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