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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,052 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable, some occasional mic feedback

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound. Perfect for hours of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Overall - Except Sweaty Ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Build and sound quality is good. Max volume plugged directly into Xbox controller is too low but good when used w/ Turtle Beach audio controller. Isolation is good but ears get warm due to pleather padding. Comfortable to wear for an extended amount of time aside from the sweaty ear issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Sweet Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and the removable mic is a neat touch. They have a comfortable fit and soft foam padding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for FPS gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to the Hyper x Cloud 2's. I wanted the cloud 2's till I found out about the Alphas. They are very comfortable(sturdy construction), mic works well, and the audio positioning is on point. If you want that edge on other players while playing FPS games, you need to check these out. It doesn't have 7.1 surround sound, but it's not necessary. I've read on the Cloud 2 reviews that the 7.1 sometimes messes up the audio, or doesn't sound as good as stereo, which defeats the whole purpose! The Alphas have dual chambers! I recommend to any casual or serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Overall Great Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several factors that go into buying a gaming headset. Audio quality, microphone clarity, comfort, and durability of design all went into my purchasing decision. The HyperX Cloud Alpha excels in all of these categories. They also look nice and are reasonably priced. Would recommend these as a versatile headset for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace the HyperX Cloud Core Headset (2016). This Cloud Alpha Pro headset sounds very clear and mute and volume functions are a huge plus for this headset. This headset also has great bass. HyperX also makes some of the most durable and reliable headsets in the market. Only critique is that it is not quite as loud as an Amplified Headset, for example I also own the HyperX Cloud Alpha S (with USB dongle) which is nearly twice as loud as the Cloud Alpha Pro. With the current prices, I would recommend spending the bit extra money for the better headset. And yes, USB HEADSETS work on PlayStation and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, highly recommend. Comfortable ear protection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality microphone, my first set of these headphones (or similar model) lasted over a decade. Very happy with the brand and will continue to use them going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset and the mic and cords feel like they are good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. I bought this for my son after buying the Hyper-X Mic. He said the headset Mic works better than the stand up Mic. Only thing was i didnt check if it was wireless. It has 1 wire.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best headsets you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing these, I read and watched countless reviews online. After watching a review by Jimmy's Review Room on YouTube, I finally decided to pick them up for my Xbox One. I can't put into words how great this headset is. The packaging was very easy to open and made it easier to sort everything included inside. Upon putting the headset on, I noticed how soft the faux leather/memory foam earcups are around my head. Between the earcups, padded headband, and adjustable aluminum frame, this headset is incredibly comfortable. Before plugging them into my controller, I thought I'd test the sound quality by playing some music from my phone. Needless to say, the dual chamber drivers really eliminate any possible distortion, as well as produce crystal clear highs, mids, and lows. Honestly, the sound quality produced by the Cloud Alpha headset is far superior than my Beats Solo2 Wireless Headphones. The mic itself is detachable, clear, and blocks out a large amount of background noise. One thing that surprised me was that I don't need to plug the headset into my TV to hear my games along with chat. All I need is the adapter, which I already had from using my Turtle Beach X12s. Overall, this headset is amazing for the price, one of the best on the market, and I would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing headphones at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first more professional headset purchase. I had checked out extensive reviews and videos for headphones in this price range and these were the most recommended. Needless to say they don't disappoint. First of all, the build quality is outstanding. From the earpads to the casing material to the headband everything feels and looks premium. When you factor in the aspect that they are only $100 I would argue that from an aesthetic standpoint these are the best bang for your buck, period. In regards to the sound quality, unfortunately I don't have as good of expertise. However, I did notice a considerable difference in the stereo quality of these headphones. Playing through the Division, I was actually able to tell the direction I was being shot at based on the sound before I saw the shooter. The nice thing about it is it feels natural. It was so natural in fact that I didn't even notice I was doing it until a few minutes later. The one problem that I would note is that the volume is lower then other headphones but this can be fixed somewhat by raising the headphone volume on your console. Overall, if you are looking for a mid-priced set of headphones that look and feel amazing with a great sound I wholeheartedly suggest these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Exceeded expectations...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, Comfortable for large heads, excellent quality, and unbeatable price. I've been through numerous headsets through the years, and all have fallen short of expectations except this pair. Loved so much I even bought a pair for my niece, because it's Playstation/Xbox/and PC universal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great sound, good noise isolation. Detachable mic is solid and performs well. Comes with several nice extras, including a carry bag, extension cable, and choice of faux leatherette or fabric ear cups. Comfortable to wear for extended periods of time. Sturdy construction and aluminum ear forks. Cons: Some cable/connector sensitivity to EMI. Plugged this headset into my external sound card and got immediate buzzing in both the audio and the microphone. Experimentation showed sensitivity to a nearby desk lamp, relocating the cables and changing the location of the external sound card resolved the issue. Strange, since the old Logitech G330 headset had no issues with that prior set up. Other Thoughts: Highly recommended for the price I paid on sale. Great features and performance in a sub-$100 headset. Would recommend to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Very comfortable and loud, no echoes or static like others have. This is my 2nd set, only downfall to me is the volume control in the cable, it messed up on my 1st set and had to constantly mess with it to get both sides to work. HyperX website sales them for 10$ but have been out of stock for a while, will order one when they get them and have an extra set. Plus it was such a good deal for 50$ to get these from Best Buy I couldn’t pass it up, paid 100$ 3 years ago for my others, and I really like this blacked out version, but the red are sweet too. Can’t go wrong with these!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A much needed upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently become a huge fan of the HyperX brand, so when I needed to upgrade my headset I knew instantly what to look for. I cannot speak highly enough of it. First off, it looks great. The red accents really make it pop. Its build quality is also top notch, being made from metal, high quality plastic and nice leather. When wearing it, it's very comfortable to the point that I sometimes can't tell i'm wearing it. It doesn't squash your head or anything no matter how long it's on. The sound quality is impeccable. Bass response is really nice, it doesn't distort with high volume and the only way I could see it being better is with the use of HyperX's 7.1 surround USB add-on. My only gripe is with the microphone. Now, I use the HyperX Quadcast mic anyway so I don't really have a use for the headset mic (which is conveniently enough, removable) but if you don't have a separate mic, this one doesn't really sound all that great. But maybe it's me just being spoiled with a higher quality one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. I bought this specifically for COD for the PS4. It's good for hearing everything clearly and talking to your friends. The headset is soft on the ears and so I can wear it for long periods of time without it irritating my ears. I would highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Best Headset I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and build quality are far superior to any other headset that I've used. They are super comfortable and well worth the price. Although they are more expensive than a lot of other headsets, the price is actually super good for what you get. I recommended this headset to multiple people and they all love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Mid tier headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable, very durable and sound great. The leather earcups make it comfortable to game for 8+ hours. The mids and Highs are clear and the bass is good but not amazing. Best $100 headset there is. My only compliant is that the headset doesn’t get as Loud as I’m used to

    I would recommend this to a friend