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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,052 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so great I have never had problems with them. I’ve bought them as gifts for multiple people and they also love them. They are easy to set up and use. Very comfortable would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I got this headset the sound was really low....Most people even leave bad reviews about this headset because of that... However it's not the headset that is low, it's your PC settings that change when you plug it in... just mess with your settings and it will sound perfect!!! It fits my big head perfectly, and it even fits a 10 year old kids head perfectly as well... It seems to work with everything I've plugged it into nicely so far and the sound is Awesome for everything I've used it on Music/Video's/Gaming. It's really durable as well... I fell asleep with it on and it was twisted up behind my head and kinda sideways and it never broke or even hurt it at all... I definitely recommend this headset to gamers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product! Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the build quality of this headset. It feels solid and well-made, unlike some other headsets I've tried. I especially appreciate the ruggedness – it's really made a difference in not breaking when tossed around a few times. Overall, it's a fantastic product. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value headset! Can’t beat it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my buddy love this headset for competitive gaming. We play valorant and fortnite. You can hear so clear, and the mic is so good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Echo

    Rated 3 out of 5 stars

    Xbox Party Chat ECHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is mostly for Xbox. I got the headset, because I was looking for wired alternative when playing Blackout on Xbox. The headsets are very comfortable and the sound is good for pinpointing enemies on the game. The loudness is just right. Not too quiet compared to issues with different headsets in the market. The only issue that I had was ECHOING when playing with a party. I checked the party chat and I stayed quiet the whole time. When my party talked, my profile would still light up as if I am talking when I'm not. Of course, they mentioned the echo as well. I checked the connections many times and made sure that the cables were connected flushed ("gray shouldn't be showing"). Also, I followed required settings as far as lowering the game volume on the Xbox Audio settings one notch, and if doesn't work, lower it another notch. The thing about the is that the sounds become really quiet. For games where it requires you to be able to hear your opponents' movements, doing that is ineffective. Besides, it's just pointless. Not sure if it's actual Xbox issue or the headset, either way, I'm saying is that they're not compatible. However, if you are using this while playing on your own and not with a group, then this headset is sufficient. Multi console - I like that aspect of the headset. I tried it on PS4, Switch, and the headset delivered good sound. The only thing really is the Xbox issue I mentioned. It's important to me, since I play online on Xbox mostly. Regardless, I will still recommend this headset. Just be cautious about the echoing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for wife along with her new series S xbox. After having a not so good time with newer razer products over the last few years, and the logitech headset that inise being a bit to pricey for just an xbox i grabbed something new. At the price point this is a pretty decent headset. The microphone thats on it is defently on the higher end soectrum for built in mics, and the sound wauloty is above average. Pretty comfortable and is a robust feeling chassis.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are used by a blind and hearing impaired guy who wears them almost 24/7. These are a step or two up from his previous Hyper X Cloud series and he says the sound is better on these Alpha headphones. The test of time will be the final predictor of durability but these seem to be a more durable build.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones not too tight. Sound decent good price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this headset. Really comfortable, and built well overall. The bass on the headset is really good and it has really good sound. Really good headset for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    comfortable as heck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely comfortable, I used them on both my ps4 and computer, for music with base they aren't as good, as there is a limit to how laud they get, but works well for movies or video games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset to couple with a DAC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace a good but deteriorating headset. Since it is wired stereo with good specs, I thought it was a good fit with my SB G6 DAC. The microphone in particular has much better clarity and sensitivity than my old one. It seems durable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product for the price. I game regularly and have had these headphones come in clutch with great sound and mic. I know some people who have bought other brands and have trouble hearing sounds I have no problem hearing with this headset on. Works very well with gaming if games youre game requires a lot of sound awareness.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and loud nice texture hard quality metal all around hear foot step easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Comfortable good mic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit my 11 yr old comfortable. Not too hot like some can get, lightweight. The mic worked great on xbox1 and pc which was a problem with his previous headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my child, who is hard on gaming headsets. He was very happy with the headset and the reviews both on Best Buy and other sites are accurate. It is a great headset that is well made and had some heft but not too heavy. He doesn't have a huge head and it isn't too big for him. The mic stopped worked at times and tech support from the company was great. Going to send him a new headset, even though I think it is was more his fault than the headset faults. He doesn't take the greatest care of them. Worth the price and lives up the name! Highly recommended, if you want a good headset that is basic but not top-line.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned. Comfortable, lightweight, solid sound. I prefer these over my Steel Series Arctis Pro and my LG G-Pro Wireless. They last forever too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gamers Choice #stepitupJBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort while wearing them, plus it’s noise cancellation is up to par I can’t hear people talking to me while wearing them. Sound is perfect I can hear the footsteps while in the game to pin point the other players. They are up there with the cheaper JBL headsets that I bought for sound but are made from better quality parts then my JBL, which are all plastic and break easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommended Starter Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and audio output and input is very great and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade for our 16-year old gamer who was using an old Turtle Beach headset that had a failing microphone. I read all the reviews and knew that this brand/model was quality. Actual usage has not disappointed. My son has nothing but good things to say about the sound quality, microphone clarity, and comfort. He plays multiple hours a day, so he's about a reliable source as any of the "experts" out there. Would highly recommend if you're looking for a really good headset. We purchased on sale when they were like $80, and I think you can still find them at that price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for Gaming and Focused Music Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending months with Audio-Technica's ATHM40x, I ended up replacing those with a these: they have a much better low-end, don't have cumbersome ear cups, and don't require after-market ear cushions to fit those of us with larger-than-normal ears (I have huge ears and a big melon and these don't compress either). This is my second pair: the first is for gaming and WFH days. For work I can spend 6+ hours listening continuously ans don't experience fatigue with these. Sound is detailed, tight and clean: music ranges from noisier metal (Converge) to hip-hop (RTJ) to gentler indie stuff (Sufjan Stevens). Re: voice, Ring Central calls sound great and I've been told I'm very clear.

    I would recommend this to a friend