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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best gaming headphones ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to buy hyperX cloud II, when it's finally on sale I couldn't resist. It's literally the best, it's got an additional 7.1 surround system, once you turn it on, you get the greatest surround audio ever. Would suggest anytime 10/10 an absolute masterpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and also the price in Best Buy different and helpful to hear the games cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hx headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and the best thing is the concentrated sound. They are the best I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Insanely good at everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work using my Mac and secretly begged it would be awesome with my Xbox One. Never have I ever been so satisfied with an audio device. A little tight on my fat, square head, but not too bad. Dang near perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset with great microphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a better mic for Podcasting and Apple ear buds were bad. The Geek at Bet Buy recommended the Hyper X Cloud ll wired gaming Headset! They sound great and I’m really pleased with the headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dopeeeeee headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super innnn loveeee really good quality….. the best optionnn for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, amazing microphone and audio quality. Although the price kept rising and dropping, so I paid more than I should have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very nice. Microphone also works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hyper X Cloud II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design & quality of this headset is amazing. The sound quality is also very good. I used it to play Cod MW2, Fivem RP & Overwatch. I would recommend this headset to anyone. You don’t have to worry about cross feed aka people in your party chat hearing your audio coming thru your mic which can be very irritating. If you’re a light to medium gamer this is perfect for you but if you game for very long hours I would suggest getting something with bigger ear cups or one that comes with cooling gel because your ears can get a bit warm from long hours of gameplay. Other than that I have no complaints or comments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, sound is very good. Just wish it could extend a bit larger as it is slightly tight on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best all around headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously I’ve never been so happy with a headset! I game nonstop so it seriously holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but has some nuances

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise canceling. However, it doesn't sit snug against the dome so some sound does creep in. I'm most disappointed in the quality of the plastic attached to the band above the speakers. After just four months, that plastic cracked and they no longer sit well against my dome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound great. Solid design. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Incredible Performance for a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several headphones and even 3 times the value of this one and I can say that I was surprised by the performance, light weight and impeccable performance. I recommend it as a great product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    If only the dodnt break so easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the sound is amazing the construction isnt it made mostly of metal but yhe brackets hild the ear area on are plastic very cheap plastic which will snap when jist removing the head set and for the price i would easpect them to hold up alot longer then they did

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good headphones, lacks quality in extra features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high quality headphones and easy to use. extra cord that comes with it doesn’t end with a headphone jack and uses a usb cable. Also extra earmuffs we’re impossible to swap on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my headphones cause my old ones were junk and i love these sooooo much more def recommend if your on a budget like i am

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at first but started breaking at approximately 9 months of use. And I don't use it often, maybe 3 to 4 times a week maybe 2 hours combined throughout the days it's used. I am gentle with them and the have a designated area when not in use. Now they won't stay on my head. I'm glad I got the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Missing Items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset but come with some missing parts (travel bag and double to single pin sound adaptor) which are shown on the Product Detail page. It also came with two sets of ear cushions one leather and one softer, you can use one depending on your preference. These work great on my HP gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Viable Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX hesdset is a viable option, if you dont wanna take the dive into thr higher end expensive headsets. Works good, mic is strong, get a little high pitched squeal when someone may shriek in game. Overall a goo purchase.

    I would recommend this to a friend
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