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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,650 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound great. Solid design. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, surround sound setting is nice for watching movies, etc. Control panel attached to headset cord allows for easy sound control. Slightly tighter around the ears than other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, lacks quality in extra features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high quality headphones and easy to use. extra cord that comes with it doesn’t end with a headphone jack and uses a usb cable. Also extra earmuffs we’re impossible to swap on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flaw in advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says in the title “Headset for Pc, Xbox, X/S, Xbox One, PS5, PS4, Nintendo Switch and mobile” but on the box itself, it’s only compatible with Pc, Ps4, Xbox one & mobile. I bought it for my PS5 and it doesn’t work with it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    These are great 7.1 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the razor man-o-war 7.1 and did a comparison. I ask the guys/gals on p/c, Xbox one, and PS4. The majority of my friends in chat almost all agreed that this one sounds better on there end. As the razor manowar sounds a bit lower and some say I even echoed a few times in voice chat feedback. Now listening to the 7.1 in gaming is much more louder in this headset then the razor with the volume dial turned up. They both have the same capability to make it sound like someone is walking around you or shots fired from a certain direction, it’s just that the cloud 2 just sounds more louder and clear. The design for the headset isn’t as fancy as the other headsets but for me it works and it is comfortable. I like the fact that you get another set of ear cups, giving you the option to switch out the cups with either the pleather style cups or the soft suede style cups. Unlike the razor your stuck with what they have given you on the headset. I also like the removable mic so if your not in the mood to chat just pull out the mic and set it aside till plan to use it. The only downside I have against this is that with the razor it had a toggle for mute and volume dial. So when your playing on consoles you have no control over the volume unless you happen to buy one of those stereo adapters for your controller. Last that little sound card usb thing they both include, sounds much more nicer on the cloud 2 then on the razor manowar7.1. I really was trying to find a way to give razor an upper had but this one just hands down flat out beat it. Oh and if your wondering about weight, this one is a little lighter then the razor manowar7.1 and the v2 kraken. If you are wearing glasses or those gaming shades these are slightly forgiving on your ears then the ones on the razor. These cloud 2 will not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them..........................................

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great headset overall and cheap as well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset after my SteelSeries Siberia Elite Prism broke after a light drop. Went to Best Buy a few hours later and bought this headset. Immediately I realized that it was better. First of all the comfort is amazing. I can wear this for hours and not even feel like I'm wearing it. The sound is great (7.1 surround sound is a nice touch on a headset for this price however few games really support and it and utilize it at all. The mic being deattachable is nice (personally I don't use it) but it is nice. The different set of ear cushions are greatly appreciated and something even my twice as expensive headset didn't offer. But one at half the price has it. The sound card is nice because it makes the mic usable in certain programs which other wise can't be used I using 3.5mm jacks. It still keeps the 3.5mm connectivity for use in phones, PlayStation 4 among other things. If you want a good headset for below $100 I can strongly recommend this headset over anything else. Thanks for reading my review and I hope you found it helpfull. PS this headset can easily rival headsets at 3 times the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Fantastic Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked long and hard for a headset that met all of my essentials. I was looking for a headset to partner with my black and red laptop, and was attracted to the red and black style of this headset. The headset itself is built like a tank. It is an all metal build that feels very sturdy without being too heavy. Its leather headrest is very comfortable. The ear cups some in leather or suede, both of which are very comfortable, however I prefer leather. I have worn them for over eight hours at a time, and they have never gotten itchy or uncomfortable at all, as my last headset did. The detachable mic is, as I'm told by my friends, very clear and crisp sounding. I personally find it a very intelligent feature to be able to detach it completely rather than push it away. It is compatible with PC/Console, which is something that not all headsets do, and is a pivotal selling point to some people. The braided cable is very robust and is surprisingly thick. It doesn't tangle often at all, but when you manage to tangle it, the thick cable can be a bit of a pain to work with, especially when it's twisted. The volume/mic volume-mute/surround sound on-off switch attached to the cable is well placed. Something I really appreciate is that when you want, you can detach the headset from the cable. You are left with a cable that is close to 3 feet rather than 6 or 7, however, you are losing surround sound, as the switch double as a sound card. Essentially, you are converting a 6-7 foot surround sound headset into a 3 foot stereo headset. Overall a fantastic product that is very well priced and worth the buy. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we unpack the product and the connector headset was broke we hope best buy will change the product it was my son crhirsmats gif

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Best mic I've owned. Works brand new even after 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid tier headset. I have had this headset for 2 years now and that had no issues with it what so ever. The ear pieces are comfortable enough to not hurt the ears for long gaming sessions. Sound quality is surprisingly really balanced. In competitive games (overwatch, hunt showdown, naraka blade point, call of duty) I have perfect directional audio that has given me a major advantage in those games. When I'm grouped with friends or in a voice channel I can hear others in the channel perfectly fine. The microphone I can talk normally and people can hear me clearly. I was worried about the detachable mic. Last headset I had, had one and it caused problems every so often with the mic disconnecting. This one doesn't. I'm super impressed with this brand and when time comes I'll probably get next model up from this one I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're someone like me who likes to research a lot before making a purchase, I hope this review will help. After about a month of researching best gaming headsets for cheap, I was originally going to get the stinger. But, this came on sale for about 69.99 and I read a lot of good reviews about it. First off, this headset is extremely comfortable. I have a big head (wear size 7 7/8 hats) and I wear glasses. None of this was a problem for the cloud 2's. Second, the sound is great! I play games like CS:GO and Overwatch and the virtual 7.1 surround sound is amazing. Last, the microphone is good. Don't take that as a negative, my friends on discord say I sound absolutely more clear than what I had previously, but they I also had to adjust it because they said I sounded soft. This is my first headset I've ever bought and I would make the purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Bought for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son for Christmas. They are priced just right. The sound is good on them and the microphone was easy to plug on and works fine. No sound cuts out and not when he talks also. They are comfortable and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Razer Kraken X to these and I have to say that these are twice the quality. The sound is fairly rich, though I’ve definitely heard better. The EQ is pretty balanced, though, with no frequency dominating. They are a GREAT For for small heads, BUT they are a little tight. They come with 2nd ear cups that are soft and not noise canceling. I like that for gaming so I can hear myself talk and not feel like I’m screaming. I’m told the mic is crisp and super clear and the surround sound with the usb sound card works perfectly! (Much better than Razer’s 7.1 or THx). I can detect where Even the most subtle sounds are coming from In game. Plugged in as headphones in the 3.5mm jack, they also sound pretty darn good. Good: not bulky, great Fit even for smaller heads, sound and mic clarity, external USB sound card means no software to install, separate controls for mic and audio volume, replaceable mic and ear cups. Bad: a little tight fitting, could have a little more bass (but the bass is definitely sufficient), A little bit heavy, but not too bad. Overall, these smoke a lot of the other products in the class. I will be buying this brand again, if these ever fail on me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    jkronk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, great quality. Light as well, great for someone with glasses. Sound and mic are fantastic as well. Does not contain in-line volume/mute buttons unless you're hooked into a USB port. Good for computers, but for Console I would recommend the Cloud Alpha for in-line volume/mute buttons with no need USB port

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this headset. The packaging was so nice I had a hard time throwing it away. Very impressive! The headset is very comfortable. I use it everyday. It seems to be well built and sturdy. The mic quality is very good according to my friends who listened to me through a chat program. The surround sound feature sounds really good. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear Comfort Approved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried various other headsets throughout the years because the microphone on this headset is good, but not the best. Every time I switch, I come back to this headset because of the comfort it offers me for long gaming sessions. I don't get any ear pain at all even after 8+ hour days of gaming and working with this headset. If you want comfort, don't hesitate to purchase the HyperX Cloud 2. If you suffer from ear pain from other gaming headsets, give these a try, your ears will thank you! My wife has a pair of HyperX Cloud 1's that are also very comfortable. Also please note that my first pair of Cloud 2's broke after about 3 years. I am not the kindest to my gear and it could have lasted longer. This next pair I've had for about 15 months with no sign of damage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    The best you can get...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headsets I have ever used this is my fourth one I think that the sound is top tier the 7.1 is amazing and is great for competitive gaming. The microphone is better than most if not all same priced Logitech headsets. Very light and comfy, also noise cancels very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    AMAZING Value for a Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just start off by saying that this headset is outstanding in terms of quality. HyperX Really hit it out of the park on this headset. From the different research articles I've looked into, this headset apparently has some top notch audio drivers compared to most "Gaming" headsets. I enjoy HyperX products but don't personally pursue them when looking into purchasing gaming gear, but this headset should be something anybody serious about audio should look into. The audio quality is top notch, (possibly better even compared to the $200+ Corsair Virtuosos I had previously), The feel and comfort is top notch and top tier, the microphone is detatchable (I haven't used it but I hear it sounds good), and the different accessories you get are always enjoyable (switchable ear cup material, detatchable mic, LONG cord, headphone jack to USB sound card converter, physical volume adjuster, carry bag, and more!) Great value! Pick it up if you have the budget.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and very comfortable. Great sound quality and easy to use. Love the choice in ear pads for comfort preference. Quality carrying case and well packaged. Great to use as normal headphones as well because of detachable microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Cloud 2s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound light weight and clean looking headset the only thing I’m not impressed with is that when you hook up with the 3.5 mm cable to controllers you have no easy acces volume control Thing are named right being clouds, super comfortable and light compared to stealth 700 maybe not quite as good sounding but also $50 cheaper overall nice set of cans

    I would recommend this to a friend
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