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Customer Ratings & Reviews

HyperX - Cloud MIX - Wired Gaming Headset + Bluetooth - Black-Left_Standard

Customer rating

Rating 4.4 out of 5 stars with 48 reviews

85%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 48 Reviews
  • Rating: 5 out of 5 stars

    PS4 & XBOX use only

    Posted
    Pboo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I do not use a amp to power my headsets just the controller so keep that in mind. I sold my Alphas, revolvers, and cloud core PS4 addition for these. The sound of these are a blend between the alphas and revolvers. Loved the revolvers but it hurt to wear for long periods. But the Mix does have a louder sound on Xbox where you will want to turn it down, PS4 is still falling short of being loud but it is still louder than the alphas and core’s, and double the bass, More detail in the sound as well. I had the mix while still owning all the others so I constantly took them off to put another on and so forth. The alphas and core’s PS4 addition sound very similar while the alphas won slighly with more detail On both Xbox and PS4, but cores had slightly more bass. Revolvers were amazing on both Xbox and PS4 and will blow your ear drums out crazy loud. It was great cause you had adjustability in sound, and it was crazy good sound quality. but the Mix is def better than the alphas and core’s both In loudness, details and bass. I wish I could wear the revolvers as I’d keep them. But with the Mix sounding like a blend between the alphas and revolvers I’m very happy. They work fantastic for Xbox users, but for PS4, it’s good and still louder than the alphas and core’s and probably a perfect listening volume for 90% at max volume. not as loud as the revolvers with their 30 ohms. But it has similar explosive punch as the revolvers when it came to gun shots in wildlands or FPS. Should you buy the MIX’s if you play on console only? Absolutely yes you won’t regret the steep price once you hear it. But if you don’t care about Bluetooth or extra bass and can wear the revolvers without jaw pain from the design then the revolvers are AMAZING for consoles. PS4 controller can barely push a 32ohm headset, Xbox has no issues pushing a 45ohm headset. Mix’s are 40ohm.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for gamers/music listeners

    Posted
    Identity0
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off, the audio is 5 out of 5. The only reason I’ve brought the score down is a few minor cons. Design is pretty good. They don’t look like a gaming headset and can actually be worn when you’re out and about. I do wish the earcups would rotate by 90 degrees so they would be comfortable to wear around your neck. Battery life and Bluetooth audio is fantastic. You can actually feel the bass without drowning out mids and highs. I’ve been using these for a week and haven’t had to charge yet. Console gaming experience isn’t as great but definitely not bad. You have to plug into the ps4 controller and there’s not enough power there to fully drive the Mix. I wish there was an option to connect directly to the console itself out of the box, like a usb sound card or something. The mic is nice and clear. Did some side by side testing and the Cloud Mix mic even beat out my mod mic. I can definitely recommend this set if you’d like to use it as your everyday driver between gaming and mobile. If you’re just using this just at home though, then there’s definitely other options that arent so pricey.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Day 2 Review

    Posted
    aerh
    • My Best Buy® MemberMember

    On Jan. 3, I went into my local Best Buy to buy this headset. I didn't really have any expectations for it, but I did see some reviews saying that it was overpriced and whatnot. However, I ignored the pricing issue, and I kept on going to buy it. Upon opening the box, I was surprised to see that it was all packaged into one little package. If you are reading this, I don't recommend getting Best Buy's protection plan/insurance with this, or any HyperX product, because it's already covered under a 2 year warranty from Kingston (parent company of HyperX). As my title said, this is a review that I'm making on day 2 of owning this headset. I mainly use this to play Counter-Strike, and the sole problem that I have with it is the fact that you'll have to change your sound settings from "Stereo" to "5.1 Surround Sound", as that is one of the settings that the headset comes with. On the headset's wired mode, the microphone holds true to other HyperX's mic qualities. However, when I had it connected to Bluetooth, I was told that I didn't sound as clear as if it was connected into my computer. However, that was not a problem, as people could still make out what I was saying. Upon first usage, I was surprised to find that the Cloud MIX was very light, unlike the AmazonBasics one that I had used for the past two years prior to this purchase. Overall, I would definitely recommend this headset to people who are looking for a hybrid. This headset is great for the outdoors, albeit you may look a little bit out of place wearing a gaming headset around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product, held back by Windows 10

    Posted
    Banloyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This headset does exactly what it sets out to do; wear it while gaming, wear it while commuting. The only issue I have with this headset is it's compatibility with Windows 10. Windows doesn't recognize the device as a standalone Bluetooth headset with a microphone. You either have to use it in handsfree mode giving up ALL audio quality, but getting access to your mic. Or, use it in headset mode which gives you the full audio quality, but you get no access to your mic. You see, Windows 10 Bluetooth doesn't work well with all headsets when transmitting both audio, and your voice from the mic. This device is one of them. The solution is you have to use the headset wired when gaming, then Bluetooth when commuting. That's what I did, and I'm happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Headset

    Posted
    YukonJackTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I already have a pair of Cloud II's that I absolutely LOVE so when searching for a pair of quality BT headphones for use with my tv, I should've just bought these first and saved a ton of headache. First up - great battery life, comfortable fit (a bit heavy), easy to pair, and the sound is absolutely fantastic. Even over BT, they sound as good if not better than my Cloud IIs. Biggest reason for loving these is the lack of lag when watching tv, movies, gaming. Less than 100ms which makes it almost unnoticeable. After trying 4 other brands and finding they all had serious lag issues (worst: Bose @ 600ms, best: Sony @ 100-200ms but uncomfortable to wear), I decided to try out these as my Cloud II's have been my go-to headset for my PC and gaming for years. I was not disappointed. Only con I can think of is they are a bit pricey but in comparison to the Bose, Beats and Sony's I tried first, they're in the same bracket but work better so I'm okay with the cost.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible Headset. Do NOT buy.

    Posted
    Kyle
    • My Best Buy® MemberMember

    I purchased this Headset with the expectation that it would be pretty good. But it was probably the worst headset i have EVER. From the day i bought it i was having issues with it where everyone could hear the feedback of my games/music or anything i was doing on my computer, i had to turn the sensitivity so high that it didnt pick up anything without boosting your own microphone which always makes the quality fuzzier. Not only this it consistently had problems with making a loud crackling noise over the mic on its own that my friends could hear. This was NOT only this headset, i got a different one of the same brand and it had the exact same issues. This company makes headsets that are a couple hundred dollars of garbage. I do not recommend this headset to anyone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but maybe not the best

    Posted
    TriforceWarrior64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am quite happy with these headphones however they do have flaws. I managed to get them pretty cheap so I don't feel burned but for the full price it might not be a bad idea to look elsewhere. Pros: Good build quality Works great with my phone wirelessly (via Bluetooth) Microphone is great Pretty comfortable Cons: Will not work as a gaming headset THROUGH BLUETOOTH! Wired it works fantastic but I tried for hours and I was never able to get the wireless to work properly. Sound is not studio quality. (a bit flat) All-in-all for a decent gaming headset that I can use as wireless headphones with my phone, they're not bad... but I can very much see for the price others not being so forgiving!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around sound

    Posted
    Gamer4life
    • My Best Buy® MemberMember

    These hyperx cloud mix are fantastic.Clear audio with deep punchy bass. Works great with Bluetooth and in wired mode. I tried with PS4 Nintendo switch and also my cellphone with music and it sounds excellent. If you're a hyper X fan and your looking for a very good upgraded headset with Bluetooth I highly recommend these. There also very comfortable

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Expensive Mediocre Gaming/Portable Headset

    Posted
    MooseAMoose
    • My Best Buy® Elite Plus MemberElite Plus Member

    My son purchased this gaming headset based upon its bluetooth capabilities. It works fine for an iPhone and is comfortable to wear. It pairs with a PC but his friends say the mic sounds muffled. Also, he could not hear everything during a Fortnight game. Lastly, it will not pair with a PS4 Pro. All in all, this is a wired gaming headset that can be used with your phone when you are out and about using bluetooth.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Brilliant PC/Mobile Headphones

    Posted
    EnigmaCoder
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This pair of headphones is one of the best pairs I've owned. The Bluetooth capability is wonderful for any type of cellphone. I also love how I can use the headphones on my computer for a headset and the mic sounds brilliant. The Bluetooth mic is a bit weak when compared to the boom mic, but that is to be expected. Great pair of headphones for a relatively cheap price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    On the go headset

    Posted
    Shakes
    • My Best Buy® MemberMember

    I use my headset wired to my computer and unplug it for my phone when I go out to the yard to help my dad. I would recommend this if you want that type of use. If you want a PC wireless headset the Flights would work better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gaming Headphones! & Bluetooth!

    Posted
    xCBATMANx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have very much enjoyed my time with the HyperX Cloud Mix, I really like how you can also use them as standard bluetooth headphones with good battery life and to take phone calls with. However the microphone built into the side of the Headphone when using bluetooth for a phone call doesn't pick up your voice all that great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect gift

    Posted
    Kelly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for the hubby his turtle headset broke after owning it for 2 years unfortunately. Apparently this one is made of aluminum and not plastic like others and should last longer. My gamer husband is able to hear and be heard clearly on missions and raids with ease and they have a noise cancelling effect too.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Over Priced Garbage

    Posted
    Deee
    • My Best Buy® MemberMember

    Not worth $200 they died will not turn on will not charge after a couple uses. Adult owned maybe and I mean maybe 20 hours of use before they died . Tried factory reset nothing tried their Tech Support that guy knew less than me useless do not purchase unless you get extended warranty.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound Quality

    Posted
    hellomike
    • My Best Buy® Elite MemberElite Member

    The sound quality is so good, i would say it sounds as good as the Alpha's! I use it on PC, Xbox One, and PS4, it sounds great on all of them. I highly recommend it. Oh and also sounds great via bluetooth with my phone. If you are unsure, just get it, you will love it! :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Comfortable headset!

    Posted
    OVJR92
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased these for gaming on the ps4 pro. It works amazing. The headset is comfortable and it does not irritate your ears after long time usage. You can hear everything clearly and people can hear you clearly when using mic.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High quality headset

    Posted
    Feaston
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While marketed as a gaming headset it comes hi-fi capable and is fantastic for listening to music and watching movies as well. Build quality is nice as well with plushy ear cups and aluminum construction.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought for PS4 and convenient bluetooth. Very loud on PS4 unlike some headphones. Sounds amazing, even listening to music on my phone with bluetooth sounds amazing. Very pleased with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality gaming headset

    Posted
    Dawgs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this headset for my son for Christmas. I wasn’t sure if it was worth the price. After 2 months of use, it seems to be a quality headset. My son can use it while gaming and also as a Bluetooth headset.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    overall great gaming headset

    Posted
    RyanL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound quality is great! Had to return original purchase as the mic was giving off static noise but aside from that, these have been great. Feels good on the head and ears don't hurt after long use.

    I would recommend this to a friend