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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 97 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable design of the Cloud Pro Wired Stereo Gaming Headset. Many appreciate its affordability. A small number of users noted some issues with the volume control placement and its sensitivity to accidental adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 97 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These are amazing. The do an excellent job keeping background noise out while keeping me immersed in gaming. At times I can't even hear my kids calling me so I guess... That's a good thing. Personally I'm not a fan of having the volume control on the wire and prefer it to be on the headset itself, but it's not a deal breaker. They are comfortable and loud. That's all I can ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    A fantastic gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely an upgrade from my previous Razer Kraken Pro headset. The sound quality and sound-proofing were both better than any headset I had previously had. As far as comfort goes it was nothing short of exquisite. I will wear this thing for hours and my ears never feel pain at all. I ask my friends how I sound and I get nothing but positive feedback about how crisp and clear my voice is. I would definitely reccomend this to anyone looking to buy a well-priced headset that is way better than just a bang for the buck. It’s a bang period. The price just makes it that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this headset is how comfortable it is. I can were it for hours without my head hurting. Sound quality is good but not great. For the price it's a nice headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easily fits on my big head. Only thing is I wish you can put the mic on the other side? Don't think it was built for that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the cloud II headphones, but the fake surround sound just sounded terrible! I loved the build quality but the sound I just really did not like, but I had some cloud stingers and I really enjoyed the sound from them. I looked into it and found these, the perfect balance. The same exact body and everything from the cloud II but none of that surround sound crap. The bass could be a little better so if you really like that then maybe look elsewhere but if your fine with a little less bass id really recommend these :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can't recommend these enough!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You play on console, PC or Xbox? Or even Switch etc.? These are wonderful for all applications! I personally use it for my PS4 for more than a year now as you can tell by my purchase date ;) - and they work wonderfully! Daily use and no tear in the fake leather it comes with! and no issue with the build quality whatsoever! Mic and headphone sound quality sound great to this day, and no reason for me to upgrade anytime soon! Very reliable, and best of all? Music sounds great! Better than some 'high-end' headphones out there, so it gets a lot of Spotify use from me as well.... All in all, It's a very good well-rounded headset for your daily needs that won't crap out on ya! My last HyperX/Kingstons were only disposed of because of the fact that the fake leather started tearing on them and flaking all over the place, but they still worked just fine! They seem to use a better quality fake leather on these. Albeit, These are around $90 and the Stingers I was just mentioning costed $50.... So almost half the cost difference. Get these and try em' out! Did I mention they're comfortable?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfy and work great with Xbox One.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and work great with Xbox One. No need for the more expensive surround sound models since the XB1 will simulate it with software and give these headphones surround sound. I where these for extended gaming sessions and they are very comfortable. They really block out room noise too so no need for noise cancelling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st headset but i like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time a bought a headset. Didn't know what to expect. Works great out of the box. No issues for this low to mid priced unit. nice long cord.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Well made, fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset to replace a cheaper headset for my son's gaming. I am impressed with the construction, braced cable and materials used. They offer very good comfort and sound across a wide range of devices due to the connectivity options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality, can compete with expensive head phones...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my 12 year old son for COD and Fortnite. He loves them. Great sound. Only negative is that you need to buy the adapter to use it with Xbox one controller and the adapter is another 50 bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Would be great but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good, however the in line volume control is easy to accidentally roll the knob on your clothes effectively muting your friends. Bit od a design flaw in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 14-year old son who loves gaming. He uses it with his Switch, PC, and on his phone when just watching videos. Says they're very comfortable and sound clarity is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    gamer choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my friend recommended this as replacement for my old *** main use - PC video games. great improvement locating source of sound. does not put pressure on ears flexible mic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Pretty disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only heard good things about the hyper x cloud headsets, so I figured I'd give this one to go. Unfortunately, it's not all that it's cracked up to be. The packaging is nice, and the build quality is pretty sturdy. Physically, it seems like a premium product. The headset itself is pretty comfortable, even on first time wear, no breaking in necessary. Sadly, these are the only good things I have to say about the headset. The sound quality is just ok. It's not horrible, but I've had much cheaper headsets in the 30 to 50 dollar range that sounded clearer. The highs are crisp but the lows sound somewhat muffled, making certain things difficult to hear. It's slightly disorienting at first, but once you get used to it, it's acceptable. Probably my biggest problem with this model is the microphone. Even with the volume turned all the way up and noise cancellation/ echo reduction disabled, it sounds really really quiet, and cuts out constantly while I am talking. I get that some microphones have noise cancelling tech physically built into them, but even when I am yelling with the mic practically in my mouth, it still cuts out and doesn't pick up half of what I am saying. I've had 4 or 5 different headsets by now and I've never had this problem with the mic being so terrible. After finally getting to try this headset, I don't understand why so many people rave about this model. Maybe if you want a versatile headset that works on multiple platforms, and you don't care about the mic at all or the sound quality being perfect, it's not a terrible choice. However, I personally would not recommend this headset to anyone for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might not be the best headphones out there, but I got them on discount and they are very comfortable and the sound is fine. They are a good value. The microphone is removable which I prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves eet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid went through several different headsets (HyperX, MPOW, Razer) until this one. There was always an issue with our previous ones (sound quality, mic issues, battery life, etc.) since we'd go for low/mid-range headsets. But you get what you paid for. Figured we should invest in a better one instead of constantly replacing them so snatched one of these babies up once it went on sale. No regerts. Used regularly on PC and PS4 with no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Feels like a good headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Definitely blocks out a lot of the background noise. It is comfortable. But long periods of use get sweaty around your ears. It is a nice headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    the BEST you can buy! great for XBOX!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got thee for Xbox, they are lightweight and the sound is absolutely superb! I highly recommend these for Xbox gamers. It last too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper x cloud headset is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my hyper x headset with all my devices . It is soft on my ears, sometimes forget I have it on. Takes all the noise in the room away.

    I would recommend this to a friend
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