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Customer Ratings & Reviews

Your price for this item is $4,274.99
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The comparable value price is $4,499.00

Customer reviews

Rating 3.8 out of 5 stars with 26 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers commend the Trace MR Gaming Desktop's exceptional performance and excellent build quality. Many reviewers highlighted the powerful gaming capabilities and the high-quality construction. Positive feedback also focused on the effective cooling system, keeping the GPU at optimal temperatures. Overall, the reviews suggest a very positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    Sale Priceed SUPER Value and VERY Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up last night. Seems surprisingly quiet and super responsive. Case Metals & Glass are high quality. Wired Keyboard and Wired Mouse look very cool with their LED displays but keyboard seems a bit on the lightweight side of quality. Also, not a fan of the high keys and would prefer low profile soft touch versions. USB ports were my biggest complaint, only two on top front closest to the user and neither are USB 3.2. They also face away from the front left glass panel which is a problem for USBs with LED indicator lights (i.e. Jabra headsets for mute signal, etc.) Also, they seem made of low quality material. Also, the packing/protection warning tape stuck over the ports/connector plate in the back left way too much glue residue when peeled off. This will be a pain to clean the glue residue off.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Gpu temperature

    Rated 5 out of 5 stars

    TRACE5MR177I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during a Labor Day sale, and let me tell you, this PC has been quite the beast. I bought it as a replacement to my last PC which was finally dying after 8 years. After nearly two months of daily use, it has held up very well. It has handled pretty demanding games at max settings and the standard benchmarks with ease (Uningine, Furmark, etc.). It has an 19-11900KF and a ZOTAC RTX 3090 Trinity OC. Build quality was phenomenal. Cable management was superb and all hardware is in good condition. Still fairly expensive though, but not much to be done about that in the current market with the semiconductor shortage and supply chain issues. It only comes with 16GB of RAM, while I would have preferred to see 32GB in a desktop like this, but that's easily expandable with two open slots. The one downside is that it came with an 800W PSU. This is functionally the bare minimum for a system with a such high power requirements and I could see hitting that limit in extreme cases. Would have liked to see a slightly higher PSU (1000W). If you buy this, I'd recommend swapping it out. All in all, I would highly recommend this. Though, as with many other places recommending the same thing, if you don't really need a 3090, I'd stick with a 3080 as that will more than do for most people unless you explicitly need the extra VRAM.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Gpu temperature

    Rated 5 out of 5 stars

    Well made and looks nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pre-built PC I've had in terms of build quality and care. Unlike in most pre-builds the AIO CPU cooler actually works. The case airflow is good as the GPU wouldn't go above 74C and can be resolved completely by adding some fans at the top as outtake or removing the front panel, which made the GPU stay at around 67C.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optimal, but beware of cooling issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC, ive had it for a few years now. Only downside is that the AIO cooler is super whack. I had to replace it just a year in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSD stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it stopped booting. It worked fine for a few days. Something went wrong with the boot drive. The gpu was from gigabyte and it ran hot. I thought it was a good deal until I found out there were better deals with the same spec as this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gpu temperature

    Rated 5 out of 5 stars

    Good VR computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well made and quiet beast of a computer. The 3090 GPU is amazing for VR games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars , good pc , way overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc but took it back once other stores had it $700 less with more memory and bigger hdd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best pc built for $3500

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs any game on QHD 2k - 120 fps. Good for streaming and gaming at the same time. No need for dual pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this pc. I haven't gotten to use much of it but I played warzone and it was very good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a working one. Hooked up everything and it works. So far so good. Beast PC

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc works amazing for gaming. Great shipping received it within three days

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best pc i ever got this thing is a beast…. very recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    3090 is a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this prebuild on sale, great build for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible overpriced garbage, constantly crashes and I can't play games anymore, I seriously regret buying a pre-built pc and will never make that mistake again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good price for the pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is really good for the price you get the 3090 graphics card this is really insane and 16gb ram is what i need it runs very good happy with my purchase ;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply built rig around premium graphics card

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC worked great for a couple days then monitor would suddenly go out while PC still running. Upon shutting off, unplug everything, wait I guess for all internall charged components to uncharge, rebooting then PC would start again until another several hours with same issue. Not yet 100% confirmed but it is likely the power supply does not deliver enough juice to maintain healthy operation on the 3090 graphics card. The PC has no information within the included documentation as to what components its built of. Cant find such information on manufacurers website, bestbuy support don't know either. The only valuable component in this rig is the graphics card, everything else is subpar cheap grade. Conclusion, nearly $5,000 for pretty much a graphics card is not quite worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome desktop. Some of the USB placements are a tad annoying, but in the long run, its not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product I'm really happy to have this awesome system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken vodeo card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Video card was broken. Best Buy as usual is very good. Broken PC replaced immediately by another one from different PC vendor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM IBUYPOWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motherboard failed and I installed a new one. Windows activation asked for a new product key as I replaced the motherboard. I contacted IBUYPOWER for a new activation code on a computer that i own and they said since its not under warranty they cannot give me the activation code. I dont know how this is legal but here we are

    No, I would not recommend this to a friend