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Customer Ratings & Reviews

Your price for this item is $31.99
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The comparable value price is $79.99

Customer reviews

Rating 3.9 out of 5 stars with 47 reviews

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81%
would recommend
to a friend

Customers are saying

Customers value the Platinum Wireless Smart Speaker's excellent sound quality, finding it impressive for its size and price. The speaker's Bluetooth connectivity and compact size are also frequently praised, along with its ease of use and installation. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for your kitchen will be purchasing more !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as expected. Basically another Alexa with a clock

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I am not available to review this item due to the fact that when I purchased this item I did not have anyone available to install it. I wanted to put it in my kitchen under my cabinet but was not able to get someone to do that and then finally I miss placed the item so I did not even get a chance to try the item to see if I actually like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t sync up Alexa up with everywhere network and the sound quality is very poor.

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Jen711, if you're having connectivity issues please give us a call so we can assist you at 1-888-999-4215 or [email protected]. -iLive Support team. iLive

  • Rated 1 out of 5 stars

    Not so Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it's not a great speaker or Alexa enabled actions. Do not like the quality of this product, but, for the price and some of its perks, others may like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for about 6 months then it started randomly turning off and now we can’t turn it back on at all. Boo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO INSTRUCTIONS INCLUDED....NONE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As to whether or not I can get it to work, more later.....At this time would not even recommend to an enemy.

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Dear customer, I'm sorry to hear that the instructions didn't make it into the box. For digital instructions, please input the following link into your browser, scroll to the bottom of the page and click the 'DOWNLOADS" tab on the right hand side. (https://iliveelectronics.com/ilive-platinum-wireless-under-cabinet-speaker-with-amazon-alexa-ikbfv378s.html) The user manual is there for download. Please give us a call or email us if you'd like further assistance. 1-888-999-4215 or prodinfo@dpiinc.com. -iLive customer support iLive