Customer Ratings & Reviews

I recently received this product as part of NETGEAR First Look Review Program and have to say I really love it. It does exactly what I would expect it to and it works nicely with my other Netgear products. Highly recommend!

I used it for a while but my mom was unable to use the app

I wanted these to work yet after months of exchanges, contacting support, attempting to activate etc I am returning. The first set had a defective light...returned. The second set come with a bridge that would not work. Called Netgear and another sent. The replacement worked yet only one light worked yet again. Called Netgear and explained that light would not even illuminate or pair and they insisted on sending another bridge. This bride (fourth) worked but the light again did not. The resulted in another call (again long wait times and multiple transfers to different departments as no one seemed very familiar with the lights). After about an hour on the phone it was decided that they would send a replacement light. This replacement light did illuminate yet would not pair (the original light did from the first store return, but not replacement). I spent hours resetting the bridge, my router, trying different locations in the house, removing and reinstalling bridge, etc, etc. and the replacement light will not pair. I have had the system for months and it has not even been useful. I have spend hours on the phone and attempting to install. Yes one light works but I have not enjoyed the benefits of what I paid for..that is a fully functioning product. I am returning. As a side note I do like my cameras and they are functioning properly. I would NOT recommend the lights until the bugs are worked out and customer support is more familiar and able to assist

Pros: - Setting up the lights were really easy. I did it in couple of minutes while I was on a call - Really fun bright light, I initially placed them next to the TV and the colorful lights really beamed and made the room look pretty cool. - Once I fixed it outdoors, I was pretty impressed with the motion sensors. Cons: - The batteries however do not seem to last long. This seems to be common across all Netgear security products that I have owned. I received this as part of the Netgear First Look Review Program

This is a decent light I guess. Has a few hiccups which I understand but what I don't understand how long it is taking me to charge the battery. My battery indicated it was low yesterday which it shouldn't have been but all my arlo products are like that. They run out of juice quick long before the 6 month period and I have the cameras set on the battery saver setting. The good thing about my arlo pro security cameras is that the battery charges within the hour of me plugging it in but my light battery has been charging since around 8 a.m yesterday and is at only 40% charged at 7a.m this morning. Does anyone else have this problem? Anyway along with the light not being as bright as I thought and this battery charging problem I cannot recommend this product.

I am shocked that they are selling security cameras with an output 400 lumens that is so weak. That is a weak 40 watt bulb. This kit is basically is a battery powered night light. People must have money to burn. Logitech loves you guys.

I bought 4 of these to complement my 9 camera Arlo security setup. None of the bridges I got (they had a special on the one hub one camera kit) would connect to my Orbi route5r (a netgear product no less) Support was atrocious, I called Arlo and was told to call Netgear on a separate number that it was an Orbi problem. When I called Netgear I was told it was an arlo problem. Was promised a call back from a supervisor at Arlo and never received it. I love my Arlo camera setup but their customer support is terrible and this camera simply does not work with their own router.

As was said in Animal House.........ZERO point ZERO ZERO. Conflicting explanations for setup, bridges, WiFi distances, multiple bridge setup in a bigger house, and with setup with confirmation of connectivity and sensitivity........does not trigger and goes offline. Can no longer climb on ladders to resync bridges and lights. So VERY disappointed.

I bought this Arlo Security Light to augment my existing Arlo Pro Camera/Secuity System. It turns out this camera WILL NOT WORK with Arlo Pro cameras unless you purchase seperatly, or as a bundle, the Arlo Bridge. And even then, the security lights and bridge do not connect directly to the Arlo Base station, but rather through the internet. This means I need to spend an extra $60 to get the light to work.

The bridge will not connect to wifi. I have 2 routers and have tried them both. I will be returning.

Absolute junk. I have 10 arlo cameras. Have owned the system for over 4 years. I’m very familiar with it. I also have their doorbell cam which hooked up seamlessly. These lights are a different story. After spending an hour trying to hook up the bridge I called customer support and spoke to someone I could barely understand who said it was my fault. Thanks for taking these pieces of junk back BestBuy.

Waste of time trying to get bridge to connect, reset about 6x, still no go. bought this 2 light/3 battery set for $99 new on sale @ BB, so hard to pass up on, batteries are $49ea. , taking back for swap out hopefully new one works. Worth the $99 for 3 batteries and 2 pro mounts

Extremely temperamental. Inconsistent. Fails when you need it the most. AVOID. Poor customer service - no ability to troubleshoot

The camaras never worked! I waited too long to open the box and test them so I could not return them!

Customer services is bad as well the quality of the images. I will save my money instead.