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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 94 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 94 reviews
  • Rated 5 out of 5 stars

    Check physical condition before taking delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little convertible chest freezer. Yep! You can use it to refrigerate instead of freeze!! Holds temp consistently and has a sturdy feel to the hinges and lid. The unit was damaged during shipping and I didn’t notice until I unwrapped it. I don’t want to hassle with bringing it back so I’ll deal with the cosmetic damage and buy the geek squad plan to cover the potential system failure in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Filled it with Food. Checked temp . Works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an early Christmas. Great value and already being put to good use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antarctica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great works perfect very spacious and also economic,just wonderful…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy asked for a review. I wish I could review it, but unfortunately it was damaged in transit, and Best Buy has been dragging its heals exchanging it, "losing" the replacement, in what feels like an endless cycle of transfers to "someone else who can help with that." If you can shop elsewhere, do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deep freezer is highly efficient and reliable, with ample storage space to accommodate a wide variety of frozen items. Its temperature control system ensures that food stays preserved at the optimal cold level, preventing freezer burn and maintaining freshness for an extended period. The design is user-friendly. Overall, it’s an excellent choice for anyone looking to store bulk items or meal preps, providing both convenience and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer by Fridgidaire went out suddenly and last minute I found this efficient freezer on sale at Best Buy. It was ready within two hours for pickup and it saved my frozen meats and chicken. Its so much better than the stand up freezer I had and I love how spacious and easy to organize your frozen foods with. So far i love it and hopefully it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very compact for my use. Energy efficient my electric bill dropped so much since I purchased this freezer. Adjustable thermostat for setting temperatures and inside light is outstanding. Overall experience is outstanding. Customer service at best buy in union city California was awesome. Will definitely go back for my future purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a true rectangle shape.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it running for about a week and it has been running fine so far. I took off one star because of build quality. We purchased some bins to help organize things in the freezer. The bins fit on one side of the freezer, but not the other side. I pulled out my folding ruler and discovered that the freezer is not the same dimensions across the length. It's more of a trapezoid shape than a true rectangle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this chest freezer. It offers excellent storage capacity while maintaining a compact footprint, making it perfect for both bulk groceries and long-term storage. The temperature stays consistently cold, and items freeze quickly, which helps preserve freshness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect size for a particular spot in my garage. Holds a decent amount of food and works well however the inner plastic basket is cheaply made, is not that sturdy and sometimes falls. Metal baskets would be a sturdier option but difficult to find for this particular deep freezer. It arrived a bit damaged at the corner. Also had to wait 24 hrs before I could load my food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer went out at the last minute and even though i had to travel over 20 minutes to get it it was well worth it.. i went up in size and the price was excellent.. Not to mention the 6/12 months same as cash for a last-minute purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, very quiet, note to beekeepers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Guessed at the initial setting. I wanted at least 0 F. I checked it the following morning and it measured 20 below 0 F. Great! Nice and quiet. (Special note to beekeepers: It will hold 2, deep, 8-frame supers to kill Small Hive Beetles and wax moths)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 10.4 cf freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer has worked exactly as it should. Turned on a little over half way on the cold/freeze adjustment and it’s freezing everything quite quickly… just as it’s supposed to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. The dimensions are perfect, the seal is tight without being difficult to open, deep enough to hold everythjng but not so deep that things get "lost". Also, the included basket is SO nice. Very helpful with organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chest freezer and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this freezer for the features, size, and price. Our main fridge died, and we needed a freezer in an emergency while we got a replacement. This chest freezer saved the day and is perfect for storing all kinds of frozen goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great replacement for one that finally wore out. The interior light is a nice feature the old one lacked. Delivery was right on time and it was easy to move into place. Seems to be working great, which is good since it only has one job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal when this freezer on sale at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this freezer for over a month, still glad to buy it. It is quiet when running and extremely get to desired temperature quickly. Highly recommend this freezer to anyone who needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed - not too big not too small; does not fill with ice so far. I had to figure out the organizational system of baskets, and I think I got it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer itself is great. The delivery and customer service was horrible. I was given a 4 hour window for delivery, but no one arrived. I called customer service 3 times and the first 2 told me that it was still going to be delivered that day and to just wait. I called a 3rd time and was transferred to someone who actually looked into the issue. She said that they never had a driver for the delivery so there was never a way that it was going to arrive that day. We then had to schedule a second deliver and take additional time off to be home. I had been told to call back when it was delivered to be compensated for the inconvenience, but the person I spoke to said they could not do anything because it did end up being delivered.

    I would recommend this to a friend
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