Customer Ratings & Reviews
- Model:
- NS-RTM10SS2
- SKU:
- 6449413
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the size, quiet operation, affordability, energy efficiency, and extra storage space of the 10 Cu. Ft. Top-Freezer Refrigerator. They appreciate that it is perfect for small spaces, such as garages, basements, and offices. While some customers have concerns about the freezer not staying cold enough and cooling issues, overall, customers are pleased with the refrigerator's performance and design.
This summary was generated by AI based on customer reviews.
Junk. Good Luck. Almost 12 mos on 2nd One.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't kept food frozen in freezer. Floats between 29and 32°. Fridge is 42 ish. Depends on what day. Junk. I read the reviews. These apartment size fridges must all be junk. This is #2 in 3 years
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnF,
Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Quality delivery and set-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product and dependable delivery and set-up. Would recommend.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, great service when they delivered it and changed the door sides
I would recommend this to a friendLooked good in store still not delivered. Will up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked good in store still not delivered. Will update when experiencing usage
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator... Bought for garage and does its job!
I would recommend this to a friendMonty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have nothing further to add to the survey than the questions I answered
I would recommend this to a friendGood for man cave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refridgerator and freezer but could stand to get colder. Have to keep it on coldest setting.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but smaller then expected for freezer part ..
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By the refrigerator on the 25th by the 27th was deliver delivery
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it even though it’s smaller than I expected but I’m making it work
I would recommend this to a friendNightmare in Montclair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a the way to leave a -10. Worst service ever had in my life. They delivered three times to a postal box even though I am multiple times confirmed the correct address is different than a billing address and even after the first attempt that was wrong, and I contacted the company at the Best Buy in Claremont or Montclair. Excuse me, and they said they couldn’t. Oh my God it was three times and weeks and weeks before I got my money back really horrible experience couldn’t get a manager at all. The staff kept hanging up I was not rude. It was just a -10. I would never shop there. I would never allow my family to shop there and I would ask my friends not to shop there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with us regarding your recent order. We sincerely apologize for the challenges you encountered during the delivery process and understand how frustrating this situation must have been for you. We value your feedback as it highlights important areas for improvement, and we are committed to enhancing our service to better meet the needs of our customers in the future. Your insights are helpful, and we appreciate the opportunity to learn from your experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-stainless-steel-look/6449413.p?skuId=6449413
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy from Best Buy. Would buy again if need to.
I would recommend this to a friendRefrigrator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money!! I would highly recomend!
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little small but perfect if you don’t need a huge fridge. Perfect for 1-2 person household. Just wish it was taller. Doesn’t get as cold as I’d like but it’s not that big of an issue.
No, I would not recommend this to a friendNope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Struggles to have the right temp. Either barely cold or turn it up and freeze everything.
No, I would not recommend this to a friendEncourage a call back from mgmt.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit itself was fine. The delivery was a nightmare. Water spilled from old unit on stairs unbeknownst to me. I wish the delivery folks had said about spilling water from old unit . I ended up at Urgent care with badly bruised ribs and was in bed with severe pain for nearly three weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 10 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback regarding the delivery process, and we're glad to hear that the unit itself is working well for you. Your insights are important, and we will take them into account to enhance the delivery experience in the future. Wishing you a smooth recovery and a great experience with your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-white/6449409.p?skuId=6449409
Freezer doesn't get cold
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On coldest settings the fridge is barely cold enough. Freezer doesn't stay frozen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Not what we were looking for.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. Refrigerator runs almost constantly end it does not completely freeze.
No, I would not recommend this to a friendFridge Insignia brand; strong chemical smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, like all the other new fridges for sale out there. You have to bother to wait at least 1 week, usually 1 or 2 months, in order to actually use the new fridge! I went with a used, but not to old refrigerator instead. It was the better deal as it was less expensive and while it won't last as long it is bigger in size so should end up being the overall better deal for me. For people who can tolerate a new fridge chemical smell, this small Insignia fridge is OK. For guys like me, any new fridge is never acceptable and used must be the way to go.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Thetaplex,
I am so sorry to hear that your experience with our Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Not a bestbuy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 18 months. Freezer too cold. Won’t defrost
No, I would not recommend this to a friend