Customer Ratings & Reviews
- Model:
- NS-RTM10SS2
- SKU:
- 6449413
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the size, quiet operation, affordability, energy efficiency, and extra storage space of the 10 Cu. Ft. Top-Freezer Refrigerator. They appreciate that it is perfect for small spaces, such as garages, basements, and offices. While some customers have concerns about the freezer not staying cold enough and cooling issues, overall, customers are pleased with the refrigerator's performance and design.
This summary was generated by AI based on customer reviews.
Nice, But, very very small
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice refrigerator. It’s is very small I am 4’11 and I still bend over very low to reach the inside of the refrigerator
No, I would not recommend this to a friendMakes Water Flowing Noises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a noisy and annoying water flowing sound coming from the freezer. It totally sucks and wonder if this is covered under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door - Stainless Steel Look. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is OK, but ours was damaged when we unpacked it. A big dent in the top back corner. Have not been able to reach anyone in customer service.
I would recommend this to a friendThe refrigerator does not cool adequately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was nice, but the temperature in the recommended setting only reached 51 degrees Fahrenheit and it’s max power 48 degrees Fahrenheit. The milk and fresh food were spoiled and I asked for an exchange. The Best Buy truck came 2 days later took the original malfunctioning refrigerator and did not bring the replacement leaving without a refrigerator.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature issues in your refrigerator and the delay in exchanging it. This does not meet our standards of customer service and we are working to resolve this issue promptly. Thank you for your patience and understanding. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-stainless-steel-look/6449413.p?skuId=6449413
Quit cooling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Quit cooling after 2 short years. Don’t waste your $
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ann,
It is really important for us to hear your feedback about this product so we will be able to know how to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DO NOT BUY INSIGNIA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and poor customer service. DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AshlyF! Thank you for your feedback on Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door and ENERGY STAR Certification. We're sorry to hear about your experience. It's important for companies to listen to feedback like yours so they can improve their products and services. If you need any advice or support regarding your situation, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-stainless-steel-look/6449413.p?skuId=6449413