Customer Ratings & Reviews
- Model:
- NS-RTM10SS2
- SKU:
- 6449413
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 10 Cu. Ft. Top-Freezer Refrigerator, particularly praising its size and overall performance. Many appreciate the refrigerator's capacity and quiet operation. The easy-to-adjust temperature controls and design suitable for small spaces are also well-received features.
This summary was generated by AI based on customer reviews.
Great deal !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for good price !!! Don’t waste your time buying at other places. Save time and money
I would recommend this to a friendSmaller than expected. 10 cu ft.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge appeared to be smaller than I thought. It is deep but in real life, it appears smaller in width. There are few shelves inside and the fridge is practically on the floor. Do your good research to imagine the fridge in your home. Sometimes the door is tough to open as it gets stuck when closed like sucked in.
No, I would not recommend this to a friendInsignia Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Practical for a one person household. It's basic and easy to maintain.
I would recommend this to a friendLast one quit after 9 years so bought another one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gave 4 stars because the last one was purchased 9 years ago and quit working last evening 9/7/2023 so bought another one this morning
I would recommend this to a friendbroke after one year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was fine until it broke right after the one year warranty was up. fridge stopped keeping food cold and turns out the compressor went. too expensive to fix so have to buy another one. geek squad said it was almost the same as the new one to fix which is ridiculous. will definitlely invest in a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Julia,
Thank you for taking the time to review our Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Fridge great cooling capacity, very low energy use
I would recommend this to a friendCool Fridge (pun intended) ;-)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful little thing! Perfectly cooled food. Wish I had gotten something bigger! Oh well! =) Still love it!!! =$
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price! Its durable as well
I would recommend this to a friendDangerous Cheap Breakable Shelving !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT purchase this refrigerator!!!!! We bought this for extra fridge space for leftovers, etc.. We picked it up and no problems until a week after purchasing, I opened the fridge and glass was everywhere! The top glass shelf broke into a zillion pieces. Nothing was on the shelf. It fell onto the second shelf which we hadn't adjusted yet. Luckily it didn't break. We had to throw out food, but thank goodness we hadn't really put a lot in it yet. So I called Best Buy. After talking with 3 different people on 3 different days I finally got someone who understood what I said happened and a new shelf was ordered. Well, the new shelf was delivered and didn't fit. Too tight. So as I was putting it back into the box to pack it back up, it SHATTERED in my kitchen! It was like it exploded, it happened so fast. Glass was all over me and in my foot! Luckily most of the glass was in the box. What a mess, AGAIN! I HAVE NEVER IN MY LIFE HAD A REFRIGERATOR SHELF BREAK. The shelves in this refrigerator are very dangerous! They should be recalled and something like plexiglass or something else should be used. Apparently this shelving is cheap and thin. Please don't buy this fridge! If not for your own safety, at least for the safety of your children or pets. Glass flies! Although I thoroughly cleaned up the glass by vacuuming/sweeping both times, I still found glass slivers days later. I have not called Best Buy again. What's the point? We may go to Home Depot or Lowes and see if we can find some other type plexiglass or something else that we can have cut to fit the inside of this fridge. So frustrating!!!! Don't buy this!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We apologize for your experience with this product. Hearing your feedback is really important for us so we will be able to know how to improve the quality and durability of this refrigerator. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cb407
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product well made. Easy to use and good storage.
I would recommend this to a friendTemp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to put the refrigerator on coldest temperature in order for it to really get cold
No, I would not recommend this to a friendNice, But, very very small
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice refrigerator. It’s is very small I am 4’11 and I still bend over very low to reach the inside of the refrigerator
No, I would not recommend this to a friendMakes Water Flowing Noises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a noisy and annoying water flowing sound coming from the freezer. It totally sucks and wonder if this is covered under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door - Stainless Steel Look. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
The refrigerator does not cool adequately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was nice, but the temperature in the recommended setting only reached 51 degrees Fahrenheit and it’s max power 48 degrees Fahrenheit. The milk and fresh food were spoiled and I asked for an exchange. The Best Buy truck came 2 days later took the original malfunctioning refrigerator and did not bring the replacement leaving without a refrigerator.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature issues in your refrigerator and the delay in exchanging it. This does not meet our standards of customer service and we are working to resolve this issue promptly. Thank you for your patience and understanding. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-stainless-steel-look/6449413.p?skuId=6449413
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is OK, but ours was damaged when we unpacked it. A big dent in the top back corner. Have not been able to reach anyone in customer service.
I would recommend this to a friendQuit cooling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Quit cooling after 2 short years. Don’t waste your $
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ann,
It is really important for us to hear your feedback about this product so we will be able to know how to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DO NOT BUY INSIGNIA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and poor customer service. DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AshlyF! Thank you for your feedback on Insignia™ - 10 Cu. Ft. Top-Freezer Refrigerator with Reversible Door and ENERGY STAR Certification. We're sorry to hear about your experience. It's important for companies to listen to feedback like yours so they can improve their products and services. If you need any advice or support regarding your situation, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-stainless-steel-look/6449413.p?skuId=6449413
