Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the long battery life and ease of use of this 12,000 mAh portable charger. Its compact size and dual USB ports are also frequently praised, along with its affordable price. While some users reported compatibility issues, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 856 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's a lifesaver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already this power bank had gotten through many full days of battery for my phone without even being half depleted by far! A full 3 to 4 charges off of 1 full power bank. Highly recommended compacity!!!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes awhile to charge up as it is a 12,000 but it will sure charge your bigger devices just fine! It will charge it Just like it's plugged in the wall! I use it, the kids use it and the wife does to! So, I bought my wife a 10,000 that's in her stocking right now:)!! You can charge 2 devices at the same time and 5x the charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a battery that successfully charges other batteries. The form factor is as expected for a battery bank of this capacity. The USB-A charge ports have a very snug fit, whether or not you prefer that. Tye only downside is the charge level indicator lights. They are very directional, so try not to look directly into the lights as it is almost painful to look at. Overall, very nice so far, for the Cyber Monday sale price of $15.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One worked one didn’t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually brought two of this product. I took one of them with me on a long trip to Egypt. It didn’t work. I was ready to bring it back and ask for a refund but the TSA equivalent in Cairo confiscated it along with a small (other brand charger) that saved my trip. So I was not able to return it to the store. I am thoroughly pleased with the second unit that I bought. It works as advertised and has been a very good resource.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Ease of use

    Rated 5 out of 5 stars

    very convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very light and portable. Charges great and is easy to use, as well as recharge. Very convenient to carry around and doesn't take up too much space. Green lights are great indicator how many charges are left before you have to recharge up the battery on the device again. Very satisfied with my purchase and worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Usb

    Rated 5 out of 5 stars

    Durable, Reliable, Quickly Charges My Devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this battery bank for a recent concert for my sister where the battery life on her phone and friend's is not the best. At 12000 mAh this battery bank with it's 2 USB ports where fantastic for the use case. It automatically starts charging the devices as soon as a device starts to draw current, so no worry on phantom draining by leaving a cable plugged in or forgetting to "turn it on" when throwing it and a phone in a bag. Still going strong. Full recharge time is not too bad (using a 10w 2.0amp USB charger meant for iPods). at about 2-4 hours for full battery. Indicator lights are helpful. Highly recommended for the price and charge capacity. Plus it helps it can charge at 2amps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Deserves 10 Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this charger 10 stars. I purchased it to keep my Samsung S9 charged during heavy video and photography use on a recent trip to New Orleans. The price was very reasonable compared to other brands! I could not have asked for this chager to do any better than it did. It charged the S9 in a reasonable amount of time; honestly, I would say quickly. When the S9 was getting tired near the end of a day, plugging this in would bring it back to 100% reasonably quickly while shooting stills and video! After recharging the S9, the charger still showed 4/4 bars of power left!!! It is more than reasonably light to carry all day. Don't forget a cord long enough to get from the charger to your device while in your pocket. I will be purchasing one of these chargers for our daughter for use with her S9 for her upcoming birthday. Please don't tell her!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Size

    Rated 5 out of 5 stars

    Great portable charger

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once charged completely it hold a great charge even if you don't use it alot. Charges two electronics at the same time with no problem. There are little blue lights to let you know how low you are so you can recharge it if needed. Recharges fairly quickly. Small enough to carry with you with no problem. Love using it!! Even bought another one for my husband and he uses it every day at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges phones quickly and has good life. Good price point. Small enough to be mobile. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great Product - Works As It Should

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for a class trip. She is a HEAVY phone user - especially photos, Netflix, Hulu, and social media. She left the house at 5 am, and didn’t return until 10 pm. The battery on her phone was full. The portable charger was 50% full. This is a great product at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Ease of use

    Rated 5 out of 5 stars

    Best portable charger for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable charger after i got soda on my other one and boy am i happy i did. This charger can charge two devices simultaneously and the batter for this lasts a long time. I have been able to charge my iPhone X 2-3 time per charge for the portable battery. This battery is really awesome especially when traveling. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Lasts a good amount of time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale before Christmas. Pleasantly surprised how many times it charges our phones and tablets. Had a delay at the airport and all four of us were able to recharge our phones. Easy to recharge it as well. Size is reasonable as well and fits in a jacket pocket. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Usb

    Rated 5 out of 5 stars

    Really good battery backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it having 2 usb ports....the best part of all in my opinion. I usually get 3-4 full charges for my LG stylo 3 from one full charge on the portable charger. There are 4 led lights (I'm guessing 100%/75%/50%/25%) that illuminate to give you an idea of how much juice is left on the portable when in use or when charging. There's also a button on one end that will allow you to see how many of the led lights illuminate when pressed (only functions when not being used or being charged....anytime it's in use, the lights will already be on the entire time). Does exactly what I bought it to do. Completely would 100% recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Size

    Rated 5 out of 5 stars

    Everyone needs one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is the best!! It holds its charge for a long time. And it charges your phone really fast. Not bulky at all for what it does. Took this on a five hour flight barely put a dent into its charge. I even bought a second one as a gift for my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great affordable option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia brand is a pretty good option for alot of items, and this is one of them. Great price for the specs and holds it's own charge well and performs as advertised for a nice price cheaper then most other reputable name brands. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    excellent product and power level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a perfect purchase for my needs. I love that it charges two at once. I plugged in my new iphone and ipod several times this week and it's still at 3 of the 4 power level indicators. the size and weight is spot on also. highly recommend this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Usb

    Rated 5 out of 5 stars

    Fast and Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery charges fast and is built extremely durable. The two usb slots come in handy when it comes to charging two phones, tablets etc I purchased these in case of rolling black outs this summer. Very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great charger for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is great and lasts for a very long time. For just one phone, you can charge it to 100% TWO times before you have to recharge the portable battery. I bought the 15,000 mAh charger for myself and the 12,000 mAH one for my fiancé and we love it. The only reason I didn't get another 15,000 mAh was because there was only one left! :( But the 12,000 is great too! We use it when we go play Pokémon Go which eats up the battery of the phone like crazy so it's really a life saver. It's a great charger for a good price! Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Insignia with another great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. You can get 4 full charges on this. Two USB type A and one USB type C. It does not overheat when charging your phone. This product gets a 5/5.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    It works just fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone charger for my son and it works great. He is able to charge his phone at school during classes. It hasn't overheated and the speed of the charge is enough to get him through the day. The price on this product was decent as well which is why we chose to purchase this one.

    I would recommend this to a friend
Sponsored