Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- SKU:
- 6595153
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator, with many appreciating its quiet operation and accurate temperature control. The refrigerator's simple design is also well-received. However, some customers have expressed concerns about the shelf quality and the absence of certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Insignia frig better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 30-year-old frig & I really like this Insignia. Delivery & install went smoothly & quickly. I didn't really want the wide door trays but now I think they're a plus because it allows me to store more food than I thought was possible.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Moontan, for sharing your experience! We're so happy to hear that your new Insignia™ refrigerator exceeded your expectations and that the delivery and installation went smoothly. It's great that the wide door trays turned out to be a pleasant surprise—they truly maximize storage! If you ever have any questions or need assistance, we're here to help. Enjoy your new fridge! Ivy | Insignia Support
- Pros mentioned:Overall performance, Size
GREAT REFRIGERATOR!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Spacious and cools well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review! We’re delighted to hear that you find the refrigerator to be a great value for the price. It’s wonderful to know that it’s spacious and cools well, meeting your needs perfectly. Your satisfaction is very important to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new refrigerator! Keith | Insignia Support
- Pros mentioned:Overall performance
2nd Refrigerator - bulk foods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a second Refrigerator for our home - We are seniors and due to the current economy - we buy in bulk to save money - It's a very good refrigerator for our needs.
I would recommend this to a friend Basement Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the small size and how quietly it runs. And it looks attractive as well.Perfect for our basement needs.
I would recommend this to a friend- Pros mentioned:Capacity
New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice refrigerator. Has all the storage we need. And it was a great price.We keep the refrigerator out in the garage for our sodas and baking ingredients.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product looks good has plenty of room for me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are pleased with the product's appearance and spaciousness. Your satisfaction is important to us, and we are happy to have met your expectations. Keith | Insignia Support
- Pros mentioned:Size
Decent fridge for smaller kitchens
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as advertised. We have a smaller house and normal sized fridges are a bit large for our space. This one was what we needed, decent space but smaller footprint. Switching the doors to open the opposite way was a little tricky as the adjustable feet bolt through the door bracket.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisH, thank you for your feedback! We’re glad to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator fits well in your home and meets your space requirements. We appreciate your patience with the door adjustment process and will take note of your experience to improve our instructions. If you have any further questions or need assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
- Pros mentioned:Size
happy fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new fridge, it perfect size and got a great deal for a stainless steel one.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad cools really well nice sleek design I am satisfied
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's wonderful to hear that you're satisfied with the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator! It sounds like it's doing a great job of keeping things cool and looking stylish in your kitchen.
If you have any questions about its features or need any tips on maintenance, feel free to ask. Enjoy your new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
I recommend it with confidence.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It is more spacious than I thought and has efficient storage. It is clean and works well. The door can be easily changed to the left or right. The price is also cheaper than other products, so it is economical.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right size for studios o small apartment Works good
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect very bright Love no finger prints or handles
I would recommend this to a friend - Pros mentioned:Overall performance
Drink fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put this on a covered back porch. It works great for drinks and extra storage space. It works great for the price.
I would recommend this to a friend - Pros mentioned:Size
Just right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the right size for the space I needed. Like the shiny exterior.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Huge capacity. Make sure to measure your kitchen
I would recommend this to a friend Poor Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This New refrigerator is great!!!! I had a problem with customer Service. I brought a refrigerator a couple of years ago and having the fridge for approximately 2 months it stop keeping my food items cold!! A geek squad representative was sent out to fix the fridge. However, when he attempted to repair the fridge he cut wires that should have never been cut!! This practice voided the factory warranty on the fridge! Best Buy Customer Services Representatives refuse to compensate me for the damage refrigerator!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that you're enjoying your new refrigerator. However, we're truly sorry to learn about the issues you faced with your previous fridge and the service you received. It's frustrating when a repair leads to further problems and voids the warranty. Your feedback is important to us, and we'll use it to improve our service and support. We appreciate your patience and understanding. - Carl | Insignia Products
Good Product-Delayed Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery took "forever" and was always 'on the way' but the product is good. It would have been helpful to know that Best Buy 'farms our' the delivery. There was a matter of 'snow' and a contact explaining the 'rented delivery service's problem' would have been appreciated
I would recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point and quality for our office fridge.
I would recommend this to a friend - Pros mentioned:Capacity
Extra Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as an additional fridge for our garage! Fits as needed and spacious enough for overflow from our main refrigerator
I would recommend this to a friend Fridge review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this fridge! The only issue I have is the slam proof on the doors. Sometimes I think I closed the doors then when I come back they're still open. I think that's more on me, but I'm not used to it.
I would recommend this to a friend
