Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- |
- SKU:
- 6595153
Customer reviews
Rating 4.7 out of 5 stars with 288 reviews
(288 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its quiet operation, simple design, and accurate temperature control. However, a few customers have noted concerns about the shelf quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Fridge for price and size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely spacious inside compared to its external measurements. Great for a 4-person family that's short on space in NYC apartments
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, HumzaY! It’s awesome to hear the fridge fits your NYC space so well while still offering plenty of room inside. Sounds like a perfect match for your family!
— Shiela | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Great 2nd refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this was the best idea yet, Great 2nd refrigerator just the right size and efficient
I would recommend this to a friend Rated 4 out of 5 stars
A little disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator, but don't like the fact that it had a dent on it and there seems to be no recourse but to return it and have a new one delivered to us. Before, Best Buy would discount the price because of the defect.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a life saver during my holiday hosting. I needed an additional space saving refrigerator for the basement so I could chill cakes and dry out roasts. This fridge is low profile while super roomy inside (2 chocolate cakes, 1 cheesecake and a 7 bone standing rib roast).
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DeliweK, for your positive feedback on the Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator! We're glad it's proving to be a valuable addition to your kitchen during the holidays and beyond. We appreciate your business! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modern, good quality and sturdy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge for our rental property. It gives the kitchen a nicer and more modern touch. Just what we needed for a good price.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, MarthaZ! We're glad the fridge added a modern touch to your rental and delivered great value. Smart choice!
— Shiela | Insignia Support
- Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Great Small Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small refrigerator - quiet and sleek looking.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it quiet and sleek. Your satisfaction is our priority. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Size
Rated 4 out of 5 stars
Decent fridge for smaller kitchens
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as advertised. We have a smaller house and normal sized fridges are a bit large for our space. This one was what we needed, decent space but smaller footprint. Switching the doors to open the opposite way was a little tricky as the adjustable feet bolt through the door bracket.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisH, thank you for your feedback! We’re glad to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator fits well in your home and meets your space requirements. We appreciate your patience with the door adjustment process and will take note of your experience to improve our instructions. If you have any further questions or need assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
Rated 5 out of 5 stars
Priced right .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to fit my needs, since I didn't want a larger sized refrigerator. Also fits into the limited space in my kitchen.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid product and great delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a second refrigerator. Plenty of room inside for what we needed. Working fine so far. Delivery and take away service people wete exceptional.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the fridge. Works great and is super quiet
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're happy with your Insignia™ Top-Freezer Refrigerator. It's wonderful to know that it works great, is super quiet, and was a good value for you. If you have any other comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
Rated 4 out of 5 stars
Shelf flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. One shelf doesn’t fit. So it’s just shoved in as far as I could get it. The door closes so I’ll live with it. I was without a refrigerator for nine days so when it was delivered I didn’t have them take it back.
No, I would not recommend this to a friendRated 5 out of 5 stars
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a replacement in garage, to use as an overflow frig, More than suites the purpose. happy with item and price.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Poor Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This New refrigerator is great!!!! I had a problem with customer Service. I brought a refrigerator a couple of years ago and having the fridge for approximately 2 months it stop keeping my food items cold!! A geek squad representative was sent out to fix the fridge. However, when he attempted to repair the fridge he cut wires that should have never been cut!! This practice voided the factory warranty on the fridge! Best Buy Customer Services Representatives refuse to compensate me for the damage refrigerator!!
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that you're enjoying your new refrigerator. However, we're truly sorry to learn about the issues you faced with your previous fridge and the service you received. It's frustrating when a repair leads to further problems and voids the warranty. Your feedback is important to us, and we'll use it to improve our service and support. We appreciate your patience and understanding. - Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was Surprised to.see my new Fridge I was very satisfied and I was very happy l decided to go with the stainless steel color it really is a Nice looking Fridge, and for the Price I really don't think you could find a better deal!!!!
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience, BethannS! We're thrilled to hear that you're satisfied with your new Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. It's great to know that the stainless-steel color and the price met your expectations. Enjoy your new fridge and thank you for choosing Insignia™! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It was perfect for my small place. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for rental properties
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our go to for rental properties. It has worked out great and we have been using Insignia brand refrigerators for 3+ years and it has held up well.
I would recommend this to a friend Rated 5 out of 5 stars
Frost free seriously
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. It has space for days to store all your favorites and Absolutely quite definitely,highly recommend.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Garage Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a additional fridge for the garage--drinks and lots of ice for cold plunge. The freezer struggles a bit taking care of freezing large ice molds but otherwise is a great buy.
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the thoughtful review! We're glad to hear the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is serving you well as a garage fridge—perfect for keeping drinks cold and supporting your cold plunge routine! We appreciate your note about the freezer’s performance with large ice molds and will definitely keep that feedback in mind for future improvements. Thanks again for choosing Insignia™ and sharing your experience! Ivy | Insignia Support
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on getting this type of product for my grandparentwith the freezer being at the top, wasn’t sure how high it was until it delivered. I am so grateful for this fridge, it’s not too small or too big, its just right and we love it. I’m happy i purchased it. The delivery guys did an excellent job as well with delivery, haul away and installation.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Its nice and compact, and fits my basement well
This review is from Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're so glad to hear that you're enjoying your new fridge. It's great to know that its compact design fits perfectly in your basement and meets your expectations. We truly appreciate your feedback and are happy to have been part of your purchase journey.
Keith | Insignia Support



















