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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,489 reviews
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Love the freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia™ - 17 Cu. Ft. fridge is awesome this is the second one we own no problems at all love that you can program it to be one big freezer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dule purpose appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my previous freezer of 23 years and this was the best replacement I could find. It fits in the same footprint as the previous one (cube and height). The front display is also a great plus. So far (one month out) this is a great replacement freezer that also can be used as a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re delighted to hear that it has been a great replacement for your previous freezer of 23 years. It’s wonderful that it fits perfectly in the same footprint and that you’re enjoying the front display feature. The versatility of being able to use it as both a freezer and a refrigerator is indeed a fantastic plus. We’re glad it’s meeting your needs so well. Here’s to many more years of reliable service!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Had to get 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary unit - why buy one when you buy two at twice the price? It has worked out great to have a full size freezer and matching refrigerator to supplement our smaller unit in the kitchen. Doors are a little hard to open when they aren’t full - but that just means that seal is tight! Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good deal and it works wonderfully and you can also switch from freezer to refrigerator,it’s awesome. Recommend to buy. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would definitely recommend. I bought 2 and have them side by side. One set to refrigerator mode and one set to freezer mode.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    New freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good. Can easily accommodate 1/2 side of beef with ample space remaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase. I wanted a more organized freezer and this works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Great appliance for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right freezer at the right price with a knowledgeable staff to advise us on our purchase. Bust Buy is more than just a techie place to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and very spacious. Very satisfied with the purchase, delivery, and setup

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Mr. Raymond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good. I like it very much. Easy to use, very spacious. Roomy Strongly recommend . Love it

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but delivered scratched. It’s great that I can turn it into a fridge if I choose to .

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Lots of space. Could also be used as a fridge. I’m glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents had purchased this freezer. So when my husband and I were looking for one they recommended this one. Definitely worth the price! Storage space is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these so much we have 4! 2 as freezers, 1 fridge at home and 1 as a fridge in vac house.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback, SyLittlehale! We're thrilled to hear that you love our Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer so much that you have four of them! It's wonderful to know that they're serving you well both as freezers and fridges at home and in your vacation house. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice freezer just a titch hard to open. Tight seal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I couldn’t give it a rating of 5 is in shipping one of the door shelf’s was off on 1 side and wedged against the freezer wall. Delivery guys had to to pull open the door with force and caused the white coating to get marred up. The freezer itself is great. Door seals TIGHT so it may be difficult for younger kids or someone with strength or disability concerns to grab something out of it. I like it and would buy it again. Only using as a freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to spend a fortune for a refrigerator for our garage. This was what we were looking for. Packed nice. Easy set up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! We love the fact it can be a fridge or freezer. Also the size is perfect and will fit perfectly almost anywhere!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback, EvaS! We're delighted to hear that you love your Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the versatility and size of the unit meet your needs perfectly. Enjoy the convenience of having a fridge or freezer option! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Huge Disappointment!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Insignia 17th Ft upright freezer online, picked up from store, as delivery to my address was not an option. Unboxed and let it sit for 24 hours before plugging it in. Set it to 0 degrees Fahrenheit per instructions. Let it run an hour or so. Placed unfrozen popsicles on each shelf in the freezer to monitor freezing. Checked the next day as it takes a while to come up to temperature. Items on the bottom shelf were beginning to freeze, but no others. On day 2, items on the bottom shelf were hard frozen. Items on the next shelf up was soft frozen. The items on the top two shelves were not frozen at all, not even slushy, completely liquid. 4 days later and all the items in the freezer are in the exact same condition. Nothing frozen on the top two shelves at all and on the third shelf down, the popsicle seems to be thawing. I called the customer service number on the appliance, told him what the display said as instructed. The agent stated I’d done everything right and he doesn’t know what’s wrong. He offered for a technician to come out to diagnose the problem and recommend replace or repair. I stated I have no interest in having to possibly repair a brand new item out of the box, as it’s telling of the poor quality and indicates potential future problems. My only option is to load it back up and drive 1.5 hours to my nearest Best Buy store. Not sure if I even want to replace it and try again. Shameful that this is the quality of material that is being sold to the public, especially an item over $700.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for leaving a review on your Insignia™ - 17.0 Cu. Ft. Upright Convertible Freezer/Refrigerator. We greatly apologize getting you a product with that kind of condition. We highly recommend for you to get this product checked by a technician but if you prefer to return it, you may do that as well. For any Insignia Product issues, kindly contact us to get you further assisted.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance since it has dual mode (refrigerator/deep freeze). I only use it for deep freeze mode and I upgraded it from another insignia (5.1 cu.ft). This one has digital display which allows you to adjust temp really quickly. The best thing for me is that it has a lot of lights inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It holds so much more than the chest freezer we had and I don’t have to dig around to find things. I can clearly see everything and keep it organized.

    I would recommend this to a friend
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