Customer Ratings & Reviews

Absolutely love this freezer, it fits perfect in the garage and the car still fits. All features of this freezer are well thought out and the price point is phenomenal for the quality product you receive!!!

Amazing freezer! Bought it to hold 230lbs of meat I had purchased for a party. I love the quick freeze function and the ability to turn it into a refrigerator for storing non frozen items. It's spacious without being another bulky appliance. Great appliance for the price!

Works great, looks good. Can easily accommodate 1/2 side of beef with ample space remaning.

The right freezer at the right price with a knowledgeable staff to advise us on our purchase. Bust Buy is more than just a techie place to shop.

We purchased 2 of these for our storage room. We use one for freezer space and one for exclusively drinks! They’re awesome. So much space!

Only reason I couldn’t give it a rating of 5 is in shipping one of the door shelf’s was off on 1 side and wedged against the freezer wall. Delivery guys had to to pull open the door with force and caused the white coating to get marred up. The freezer itself is great. Door seals TIGHT so it may be difficult for younger kids or someone with strength or disability concerns to grab something out of it. I like it and would buy it again. Only using as a freezer

My parents had purchased this freezer. So when my husband and I were looking for one they recommended this one. Definitely worth the price! Storage space is incredible!

Ordered Insignia 17th Ft upright freezer online, picked up from store, as delivery to my address was not an option. Unboxed and let it sit for 24 hours before plugging it in. Set it to 0 degrees Fahrenheit per instructions. Let it run an hour or so. Placed unfrozen popsicles on each shelf in the freezer to monitor freezing. Checked the next day as it takes a while to come up to temperature. Items on the bottom shelf were beginning to freeze, but no others. On day 2, items on the bottom shelf were hard frozen. Items on the next shelf up was soft frozen. The items on the top two shelves were not frozen at all, not even slushy, completely liquid. 4 days later and all the items in the freezer are in the exact same condition. Nothing frozen on the top two shelves at all and on the third shelf down, the popsicle seems to be thawing. I called the customer service number on the appliance, told him what the display said as instructed. The agent stated I’d done everything right and he doesn’t know what’s wrong. He offered for a technician to come out to diagnose the problem and recommend replace or repair. I stated I have no interest in having to possibly repair a brand new item out of the box, as it’s telling of the poor quality and indicates potential future problems. My only option is to load it back up and drive 1.5 hours to my nearest Best Buy store. Not sure if I even want to replace it and try again. Shameful that this is the quality of material that is being sold to the public, especially an item over $700.

Didn’t want to spend a fortune for a refrigerator for our garage. This was what we were looking for. Packed nice. Easy set up. Works great.

I lost my previous freezer of 23 years and this was the best replacement I could find. It fits in the same footprint as the previous one (cube and height). The front display is also a great plus. So far (one month out) this is a great replacement freezer that also can be used as a refrigerator.

Great freezer but delivered scratched. It’s great that I can turn it into a fridge if I choose to .

Super good. I like it very much. Easy to use, very spacious. Roomy Strongly recommend . Love it

Perfect size and very spacious. Very satisfied with the purchase, delivery, and setup

Nice freezer. Lots of space. Could also be used as a fridge. I’m glad I bought it.

Great appliance since it has dual mode (refrigerator/deep freeze). I only use it for deep freeze mode and I upgraded it from another insignia (5.1 cu.ft). This one has digital display which allows you to adjust temp really quickly. The best thing for me is that it has a lot of lights inside.

Great fridge/freezer. This is our 2nd purchase of the sqme product. We have one dedicated as a freezer and the other dedicated as a fridge. They both work fantastic.

This freezer has been working fantastically for me and my family! Also the service that we got in store and at the warehouse was phenomenal!

We bought this due to store our 1/2 cow. It's great! I love how big the drawers are and there's a ton of space.

I love love my freezer and the delivery was at a good time and communication was great and it is working wonderfully well

I bought this to replace our chest freezer. The convenience of shelf is amazing (have the 17 cu ft). It’s in my garage where the temperature in summer climbed to 100F for few days and it had no problems at all. When running I hear no discernible noise. I have so far used it as a freezer and I can consistently get temperature at -11F. Icing on the cake is that Bestbuy set this up for me and made sure it’s aligned and balanced.