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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2492 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,483 reviews
  • Rated 5 out of 5 stars

    The perfect refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator, perfect size for my kitchen, Attractive looking and first time I have a bottom freezer it’s so convenient, was delivered easily and in perfect running condition, it does not make any noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Very quiet and functional. It's nice having the freezer on the bottom. Overall a very good purchase. I also like the alarm to let you know if the door is open too long. We are very satisfied with this purchase. Looks much better than our old refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise appliance, check internet for info.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this refrigerator a year ago, my older one was same brand but was making some weird noises, even when it’s is a good refrigerator and I like how spacious it’s, also the bottom fridge is good. But after few weeks this appliance makes the same noises as my old one. I checked on internet and it looks like is something similar with all refrigerator from this brand. So make sure to get insured or don’t buy this at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes us so happy. We have had a side by side since we moved into our house over 20 years ago and we had been looking at a possible replacement of the French door refrigerator with bottom freezer but never could decide because the ice feature always took up to much space and we don't have an existing water line for it. Then our old refrigerator decided it was time to retire and no longer wanted to work and my sister had received an alert from Best Buy with this refrigerator. Only thing was that we could not find a Best Buy that had a floor model. So we checked out the Top Freezer version and was pleased with the exterior color/finish and after reading the positive reviews decided to give it a go. Christmas gift from my sister and mom and we could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    XMAS Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so quiet and I mean q-u-i-e-t! It made some noise when first plugging it in but within an hour had stopped. It has so much storage space too. We absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Homemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator was delivered with a 6 1/2" scratch on the door so another refrigerator had to be ordered. It was a big job getting all my food out of the refrigerator and freezer 4 times to accommodate this plus 2 times with the plumbers to install the ice maker. Once completed, I love the refrigerator!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good size refrigerator and really nice. It holds a lot of food. Wanted something more convenient, reasonable yet expensive looking and this fit the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it has a very spacious inside. I love the freezer has two spaces inside and the alarm that lets you know if the doors arent shut all the way. It does have a slight moan sounds type noise at times, i think when its really cooling.. but its not really that noticeable anymore. But its been awesome, love the bottom freezer style also.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase I’ve ever made! So far I’ve been so impressed with how spacious it’s inside and how comfortable it looks to have it inside my kitchen! I don’t regret throwing away my Samsung fridge which it was twice the price from this fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We’re thrilled to hear that it has been such a great purchase for you and that you appreciate its spacious interior and stylish design in your kitchen.

      It’s wonderful to know that you feel satisfied with your decision, especially after comparing it to a more expensive option. Your insights are invaluable, and we appreciate you taking the time to share your experience.

      If you have any further questions or need assistance, please feel free to reach out. Enjoy your new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for quite some time now and it’s great I love it. It’s quiet, has an alarm. When my son opens it I know that I need to go shut it. He’s 3. Easy to use and set up. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it has a sound signal to let you know the door is open. The size is perfect I can see everything in the refrigerator compare to a top freezer .

    I would recommend this to a friend
  • Pros mentioned:
    Freezer, Size

    Rated 4 out of 5 stars

    Thanks Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s the right size for my needs & love the freezer is on the bottom. Thanks to Dad for bankrolling this for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a damaged product that was replced within a reasonable time frame. This insignia refrigerator has basic features and meets my needs perfectly. It performs very well, although we are replacing our original regrigerator that was of an unknown age. Food stays cold and it is easy to set the temperature for fridge and freezer. The surfaces are easy to clean! It seems to be built well and i expect that it would last a very long time, even though it wasnt a splurge by appliance means.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Truly a Best Buy of a refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for us. We wanted a bottom freezer with drawers and this one holds an amazing of food top and bottom. It’s super easy to operate, easy to clean and keep organized, and it’s so, so quiet. And to top it off, it’s beautiful and looks great in my kitchen. I seriously find myself staring at it every once in a while in admiration. I’m so glad we chose it. Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Spacious and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for almost a month and I love it. It is spacious and quiet. People are surprised at how much (or how little) I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge!! Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the fridge. stainless steel look with a whole bunch of space. it was crazy how similar in size it was from our previous fridge, but way more room. the freezer has tons of room to store whatever you want, same with the fridge, mulitple doors and drawers! great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love it just as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly so quiet big inside for smaller width refrigerator highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, the door can be reversed. Instructions wrong.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator with incorrect instructions to reverse door swing. Please see the included photo. Contrary to what the instructions say, there is no left-facing middle hinge in the accessory bag. Instead, use the same middle hinge currently on the refrigerator. Use a flathead screwdriver to remove the pin, and install it on the opposite side of the hinge. The middle hinge can now be installed on the left side of the refrigerator. Customer support was not able to help and instead offered to send me a new refrigerator. This was not necessary. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer

    Rated 5 out of 5 stars

    Fridge perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the design! Perfect for our needs. I like how the freezer is below and not on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge to replace my 24 year old one. I’ve always wanted a bottom freezer fridge and this one works great for my needs. I have a built in space for my fridge so I had to find one that had the same dimensions. I was pleased to find this one and for a great price.

    I would recommend this to a friend
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