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Customer Ratings & Reviews

$599.99
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Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2829 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,829 reviews
  • Rated 5 out of 5 stars

    GREAT FURNITURE INDEPENDENT MOVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ETA WAS QUOTED SO I COULD HAVE TIME TOMAKE ROOM FOR THIS GIGANTIC PRODUCT AND THE MOVERS WERE INDEPENDENT FURNITURE SHIPPERS & NOT “” BEST BUY”” EMPLOYEES “” IT ONLY TOOK TWELVE MINUTES AFTER RINGING THE DOOR BELL///:::: TAKEING PHOTOS OF THE AREA I WANTED THIS GIANT FRIDGERATO/ FREEZER & I SIGNED THE DELIVERY PAPERS… ALL DONE PROESSIONAL , POLITE, SMART, THIRD PARTY INDIVIDUAL MOVERS UNDAMAGED $733.00…. INHERITENCE !!!!! WOWWED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new refrigerator! We had no issues and the delivery team was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great refrigerator, never has given me issues and for the price its really big and probably better than other expensive ones!! I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    XMAS Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so quiet and I mean q-u-i-e-t! It made some noise when first plugging it in but within an hour had stopped. It has so much storage space too. We absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should with plenty of space for our groceries. I like the sleek look and the size of it. I think it conpletes our new kitchen nicely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is working well for you and providing plenty of space for your groceries. It’s great to know that you appreciate the sleek look and size, and that it completes your new kitchen nicely. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fantastic Fridge for Food!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for me. Works flawlessly. No unnecessary features to break. Don't have to crouch to access or see the more frequently used fridge and don't have ice cold projectiles falling on your feet while searching through the freezer - just slide the bottom freezer open and slide the drawers to see all its contents without having to unload the freezer. Thank you to my beloved blessed mother for teaching me the value and convenience of a bottom freezer refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback, Maslux! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a perfect fit for you and meets your needs so well. It's great to know that you appreciate its design and functionality, making it convenient and easy to use. Your kind words about your mother are heartwarming, and we're glad this refrigerator brings you such satisfaction. If you have any other thoughts or need further assistance, feel free to reach out. Have a fantastic day! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something affordable yet with a classy look and here it is. Great price when I happen to move. Quiet and crisp food at my tip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator haven’t had one problem so far

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Useful and plenty of space for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the wide space and useful bottom freezer, helps keep items organized. The design has a modern finish. Has Energy Star Certification. Definitely will recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well would buy again I would change the color and cleans up nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator!! It's so big inside!! Plenty of room , the led lights are awesome. Plenty of light in the refrigerator and freezer. Love having the freezer on the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Spacious and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for almost a month and I love it. It is spacious and quiet. People are surprised at how much (or how little) I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive roomy fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. There was some damage on top front edge. Was offered a discount which I took, instead of swapping out hassle. Very nice inexpensive during sale. Using for a small kitchen within den area.. previous fridge would hit steps when opened. Having freezer on bottom fixed that problem. Not having to bend down to get items out of fridge also very nice. Love bottom freezer fridges! Happy with purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Glad I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first after reading some of the reviews but I’m glad I got it. It’s a compact design which doesn’t take up much space but has plenty of room inside to store your food. No scratches or dents. It arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Came with broken trays.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two trays were cracked and chipped. Other than that the refrigerator works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it’s supposed to keeps things cold and frozen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KurtS! Thank you for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're pleased to hear that it works great and effectively keeps your items cold and frozen. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love it just as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly so quiet big inside for smaller width refrigerator highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes us so happy. We have had a side by side since we moved into our house over 20 years ago and we had been looking at a possible replacement of the French door refrigerator with bottom freezer but never could decide because the ice feature always took up to much space and we don't have an existing water line for it. Then our old refrigerator decided it was time to retire and no longer wanted to work and my sister had received an alert from Best Buy with this refrigerator. Only thing was that we could not find a Best Buy that had a floor model. So we checked out the Top Freezer version and was pleased with the exterior color/finish and after reading the positive reviews decided to give it a go. Christmas gift from my sister and mom and we could not be happier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the price, it was worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in september for the labor day sale and bought it for around $730. We saved a lot of money on it and had our eye on it for some time. When we received the fridge it was brand new in the box. They unboxes it infront of me. No dents or scratches. Nothing broken. After install we waiting a day to transfer our goods. Listened to thw fidge read the manual. All when okay. There is a slight humming sound and an occasional sound thats low but noticeable. After a month of having it we noticed the top shelp was much colder and froze some of our items. We adjusted the temp which only gives you three settings. We have it on setting one. The freezer is also on setting one. It was over freezing our goods in the freezer. So after making a few adjustments it seems to be qorking better and fine for us. This fridge is practical. There are no handles so be advised. You open from a grip on top or the bottom of the door. This is our first bottom freezer. And i am not sure i like that. But im still getting use it it. The fridge has no additional compartments for cheese, butter, or what not. So i suggest buying fridge organizers. Overalln this product is was a good purchase. I don't regret it. Once we move we buy a new one and put this one in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I had been hesitant about buying refrigerators because we couldn’t fund the perfect one for our kitchen. So we keep looking and came across this beauty and just like that she brighten up our kitchen. Easy to clean just stands out in every way.

    I would recommend this to a friend
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