Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 266 reviews
  • Rated 1 out of 5 stars

    Lauray

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get Delivered as promised from. November 30. No email No phone call. No text. All calls from Me. To date. I need and all perishable food BAD. I emptied Refrigerator at 7am when I recd text 635am November 30 delivery would be 7-8am

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst and cheap product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this , it won’t last more than a year, my door won’t close in just 6 months of use

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about your experience with the product. Your comments are important to us, and we encourage you to reach out to our support team for assistance. We take product quality very seriously and want to ensure that every customer is satisfied with their purchase. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with dents and cracks. Purchased two and both were dented and the freeze door rack was cracked and the other the racks were cracked. Exchanged them both for one and the new one was dented.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CharlesB,
      We regret that you have received both freezer's with dents and the door rack was cracked. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it one day, so I can't speak to longevity, but am happy with it otherwise. It's the quietist fridge I've ever owned, can't even hear it running, but it's cold so it is. First fridge I've owned with a light in the freezer. The lower door shelf holds 4 gallon jugs. It has all the features I wanted. FYI just the front is stainless, the sides are grey, incase that's important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 4 out of 5 stars

    mr neil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good size for an apartment unit and so far my tenants are happy with it. it runs nice and quiet and gets really cold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Out of Box and out of this world!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an out of box unit to serve as a spare refrigerator in the garage. I looked for weeks to find the right size for the space and to suit our cold storage requirements. The price was fantastic and the website was very clear and accurate about the size of this unit. Best Buy had the Refrigerator ready when I arrived for pick up and helped load it into my vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great refrigerator for patio or garage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was a perfect fit on the patio. Great buy for a frost free, 2nd fridge. Lots of space to store refrigerated items and reduce items in the primary unit in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Nice fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty nice. Plastic on bottom Shelf is a little flimsy but otherwise its nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fridge and freezer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great gets to perfect temperature and looks great with the stainless steel very classy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So glad I bough this fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a second refrigerator and it lives in the lower level of my house. Love it more than we do our primary which is only about as big as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge on a budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, it's perfect size for my family of 3 and i like to cook. No leaking so far like my last whirlpool fridge I'm happy about that. I like how much storage space it has as well. Freezer is nice and cold too without ice building up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Lots of space inside and is built good and the price is excellent. Would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator for investment properties. Good quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good refrigerator. I’ll really recommend if you need to replace your refrigerator this is a good acquisition.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-size refrigerator for the price. Stainless Steel finish looks great and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge for the price. Absolutely love it and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Garage Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All As Expected - Delivery & Takeaway very good. Refrigerator great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very basic but roomy. Biggest issue is difficulty getting things from the bottom, too low.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cold Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very quiet with only occasional motor noise

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Price is reasonable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator price is a reasonable and design good looking.

    I would recommend this to a friend