Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, capacity, and size of the 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. Many appreciate its quiet operation, roomy design, and bright lighting. The temperature control is also noted, with some mentioning the time it takes to cool down initially. However, a few customers have reported issues with the durability of the shelving.
This summary was generated by AI based on customer reviews.
Better than LG?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only my first week of ownership. Hopefully this one will last longer than my LG.
I would recommend this to a friendLoud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s convenient, but very loud and compact but it works for now
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AliciaJ,
We really appreciate your feedback on this Top-Freezer Refrigerator , and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst and cheap product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this , it won’t last more than a year, my door won’t close in just 6 months of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about your experience with the product. Your comments are important to us, and we encourage you to reach out to our support team for assistance. We take product quality very seriously and want to ensure that every customer is satisfied with their purchase. Keith | Insignia Support
Lauray
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get Delivered as promised from. November 30. No email No phone call. No text. All calls from Me. To date. I need and all perishable food BAD. I emptied Refrigerator at 7am when I recd text 635am November 30 delivery would be 7-8am
I would recommend this to a friendHorrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Come with dents and cracks. Purchased two and both were dented and the freeze door rack was cracked and the other the racks were cracked. Exchanged them both for one and the new one was dented.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CharlesB,
We regret that you have received both freezer's with dents and the door rack was cracked. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it one day, so I can't speak to longevity, but am happy with it otherwise. It's the quietist fridge I've ever owned, can't even hear it running, but it's cold so it is. First fridge I've owned with a light in the freezer. The lower door shelf holds 4 gallon jugs. It has all the features I wanted. FYI just the front is stainless, the sides are grey, incase that's important to you.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
mr neil
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a good size for an apartment unit and so far my tenants are happy with it. it runs nice and quiet and gets really cold
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for your interest to our Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
- Pros mentioned:Capacity, Size
Out of Box and out of this world!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an out of box unit to serve as a spare refrigerator in the garage. I looked for weeks to find the right size for the space and to suit our cold storage requirements. The price was fantastic and the website was very clear and accurate about the size of this unit. Best Buy had the Refrigerator ready when I arrived for pick up and helped load it into my vehicle.
I would recommend this to a friend Bang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a fantastic product. I had this fridge delivered a few weeks ago for just an extra garage fridge for bulky items. It's a fantastic fridge for a garage. Not too wide or tall but holds a bunch of stuff at proper temps.
I would recommend this to a friend- Pros mentioned:Capacity, Size
Great refrigerator for patio or garage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was a perfect fit on the patio. Great buy for a frost free, 2nd fridge. Lots of space to store refrigerated items and reduce items in the primary unit in the kitchen.
I would recommend this to a friend Great buy at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good unit. It's quite and spacious. Easy to keep clean i side and out. All at a good price.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most excellent service i have had. Was delivered quickly and installed with great costumer service. I would highly recommend this company.
I would recommend this to a friendFridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I ever made . I wish I order way early
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Shelving
Nice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty nice. Plastic on bottom Shelf is a little flimsy but otherwise its nice
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect fridge and freezer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great gets to perfect temperature and looks great with the stainless steel very classy
I would recommend this to a friend - Pros mentioned:Size
Good fridge on a budget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, it's perfect size for my family of 3 and i like to cook. No leaking so far like my last whirlpool fridge I'm happy about that. I like how much storage space it has as well. Freezer is nice and cold too without ice building up.
I would recommend this to a friend - Pros mentioned:Size
So glad I bough this fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a second refrigerator and it lives in the lower level of my house. Love it more than we do our primary which is only about as big as this one.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Lots of space inside and is built good and the price is excellent. Would definitely recommend this product
I would recommend this to a friend - Pros mentioned:Overall performance
LG Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good refrigerator. I’ll really recommend if you need to replace your refrigerator this is a good acquisition.
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge for Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid-size refrigerator for the price. Stainless Steel finish looks great and has plenty of room.
I would recommend this to a friend
