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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-266 of 266 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reasonably priced energy star refrigerator. Serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, just what I wanted and fits my limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good bye on a budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge nice size love that it beeps when left open

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 1 out of 5 stars

    Do better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge said it was open box prior damage but didn’t state the door hinges were bent up the drawers inside were broken I didn’t mind the dings it was advertised with cause it’s against the wall but the doors barely open up cause of the damaged hinges

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user644460, Thank you for taking the time to leave a review of our Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is already making a sputtering shuddering sound. Quality couldn't stand up to even delivery - dent, scratch, tweeked door hinge by the time it made it to the kitchen. Low price and quality to match unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered but trips all my outlets. This should not happen as there was a refrigerator plug in the same outlet previously. Tried different outlets but had the same result. Best Buy is sending a replacement but holding out any future judgement until I receive the replacement. I will update once I receive replacement but right now it is a zero!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JuliusM. Thank you for writing a review about our Insignia Top-Freezer Refrigerator. I apologize that you this refrigerator trip all your outlet and already tried different one but still the same issue. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia