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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 51 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 20.9 Cu. Ft. French Door Counter-Depth Fingerprint-Resistant Refrigerator for its affordability, spaciousness, and water dispenser. Many customers mentioned that the price was great and that the refrigerator was very roomy and easy to organize. Several customers also appreciated the convenience of the inside water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Broke after 3.5 weeks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a nice fridge and the shallow depth looks nicer in my small kitchen but it does hold significantly less food. It looks like it holds a lot but I usually premade meals for the week and can’t fit that in anymore. It’s a good size for 3 people max.The drawers are also shallow and small so it can’t hold a lot of produce or deli stuff. Also, I had to remove a shelf because they were just too short and unusable with all of them in. It’s sleek and modern looking, the front is magnetic and the freezer and ice in the drawer is very convenient. Unfortunately, the water dispenser stopped working at 3.5 weeks! I have a repair appt in a few weeks and the item has a 1yr warranty so I really hope they can fix it. I’m concerned that it stopped working so soon after I bought it because it makes me wonder what else is going to break down. I had them install it and it’s used by 3 people so there is no reason it should stop working. Also, although I like the idea of the water dispenser on the inside, it’s inconvenient to constantly open the door for water and the button is awkward for filling anything other than a cup. Also, I’m worried that the button will wear out quickly as it’s only covered with a thin rubber like material and it feels like pushing on it is going to break it relatively soon. I wish the button was plastic or something that will hold up to constant pushing on it. We shall see how it holds up. You have to really angle the cup to get the water in. It basically shoots straight down parallel to the wall so 9 times out of 10 it doesn’t make it into the cup. Weird design. Overall, I really like the design of the fridge but the counter depth definitely holds way less food. If you need a larger, deeper fridge, this isn’t the one for you. If you have a small kitchen, it’s nice and sleek and isn’t cumbersome. It’s good for the price but I wish it was bigger and I’d probably purchase the bigger option if I could because it was the same exact price!

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is okay for our use as a beverage refrigerator. The interior shelves are not very adjustable. Also it uses a thermostat setting instead of numbers like 1-6. It holds the temperature close to the setting but not perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Best Buy Employee

    Rated 4 out of 5 stars

    A Best Buy

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge! Even though it is only 20.9 it is still a nice size fridge for a family of 4. Tall. I love that fingerprints barely show. Love the inside water dispenser. A good buy, Best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, was in desperate need of a new one and this was a great price. Love the French doors,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge it's such a huge upgrade from our last fridge Pro...it has Ice and a water dispenser (we actually didn't notice till we got it it had a water dispenser so that awesome!) Cons the freezer feels a little small but I know if we can organize it right it should be just fine for the 3 of us

    I would recommend this to a friend
  • Cons mentioned:
    Eco mode

    Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty satisfied with my purchase so far. It's been about a month and my thoughts are nitpicking. The drawers are definitely flimsy. I wish it had a dedicated butter area thing. You know what I mean. The eco mode sucks. We tried it and all our milk kept spoiling. We ignore it now. The lighting feels a bit dim since it only lights from the top. Fairly quiet, easy to setup. Good price for an open box model. Hope it lasts.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Lots of space and organization.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter spaced fridge, this product offers plenty of room. Very pleased with the fridge water spout. The only complaint i have is that it is not fingerprint resistant as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this fridge is counter depth and does not stick out to far. I thought it would be a lot smaller as the side by side I had before had more cubic footage, but when I put everything into this one, I had lots of room left! Way better use of space than a side by side. Also, some of these fridges you have to open both doors and close a certain way, but this fridge you don’t have to, you can just open one door if that is all you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Water dispenser

    Rated 5 out of 5 stars

    Insigna fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller unit than I had, but I wanted a water filter and ice maker. This was perfect, and the price was right. I wanted the counter depth, and they can be pricey. This one was not.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Keeps it cool, has water dispenser/filter/icemak.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works wonderful. It has a inside water dispenser, the filter is super easy to change when we need to. Hooking it up was easy but it does not have a water hose you have to buy one separately. The BestBuy Installer didn't know how to install it sadly, so I had to. At least he moved it up the stairs for me. It has front feet for leveling if needed. Top is pretty flat not extra top hinges. The Ice Maker took around 24 hours of running before it produced ice, then it makes ice fine but expect it to take around 24 hours after being off to make ice again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to our kitchen perfect size for our family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    We love this fridge!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge at a great price! It is just what we needed. I love that the water dispenser is on the inside because it leaves the front looking clean and sharp. Plenty of space on the doors for milk and other large items and the bottom freezer means no more avalanches when digging for a frozen treat!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Value and style

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value nice stylish refrigerator and counter depth is great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well and the price was not too much

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive product from Insignia. Durable, Affordable, Simple to use, and just the right size for a family of three. With this affordable price I got the 5 yr geek squad protection plan to boot. Highly recommend. Thanks Best Buy for producing quality products at affordable prices..

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Do it, get this one!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator gave out, and for the price got this one! Just thought it was a regular one. Came to discover that it had for filter water! Best investment ever!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Refrigerator for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sizable family of 4 or more refrigerator. I'll recommend it to anyone. The price is affordable too.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice fridge but it DEFINITELY IS NOT FINGERPRINT RESISTANT

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy but compact.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy but compact. It was slim enough to get through my small doorway but its size is npt an issue. There is plenty of room in the fridge and freezer for a family of 4. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to fit every and find it easily. I wish the freezer had a light.

    I would recommend this to a friend
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