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Customer Ratings & Reviews

Your price for this item is $999.99
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Customer reviews

Rating 4.3 out of 5 stars with 51 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 20.9 Cu. Ft. French Door Counter-Depth Fingerprint-Resistant Refrigerator for its affordability, spaciousness, and water dispenser. Many customers mentioned that the price was great and that the refrigerator was very roomy and easy to organize. Several customers also appreciated the convenience of the inside water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-51 of 51 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge is nice and sleek, no problems so far. hopefully it lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member is great it is alot of extras a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appearance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very good!! Big, and fancy design, 2 side open doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit to my kitchen with a great capacity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water and ice leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this refrigerator but it failed multiple times. The inside water leaked, the drawers were not opening correctly and would stick and grind plastic. The biggest issue we had was the ice maker. The water to fill the ice maker would leak inside the freezer and create ice blocks. Was replaced 3 times and all 3 refrigerators had the same issues. Finally returned for a refund. Best Buy did have good customer service which I appreciated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is just two years old and had to replace because it quit cooling properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It will last a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a week. Already broke, you get what you pay for Best Buy only gives a 10 day warranty according to their call center.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DakotaH. Thank you for writing a review about our Insignia French Door Refrigerator. We know how frustrating it is that it was broke and was inform that it has only 10 day warranty. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not satisfied at all

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not never buy it, the ice maker never worked until dealing with manufacturer. After seven technicians visits still not solved. NEVER BUY FROM THEM.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend! Great Quality at a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! High quality build. Nice LED lights. Fits Great! Highly recommend. Made by one of the big manufacturers at a lower price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome could happy also great product value great design

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Refrigerator——Doesn’t make Ice. I have had it since Feb 2023 and to this day, June 3, 2023 I have NOT seen a cube ice. Best Buy's Super Nice, Calm, Amazing & Patient Geek Squad Tech ( RGB) has been dispatched four times to replace 4 different parts, it is still NOT making ice. I read through all the reviews —which were mostly good about this Insigna Refrigerator before making a decision to buy it BUT I was very disappointed when I noticed it was NOT making ice At this point, Best Buy will have to exchange the refrigerator or give me a full refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CarB,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 20.9 Cu. Ft. French Door Counter-Depth Fingerprint-Resistant Refrigerator - Stainless steel. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this unit since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

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