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Customer Ratings & Reviews

$699.99
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Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,282 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great large freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large freezer! Door cubbies and wide shelves. Cool and is efficient. The door seals tight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer/ Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works as it should, very easy set up. Takes no time at all to freeze the food and the perfect size. Oh And the price was great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Cameron. We’re happy to hear that your freezer is performing well, setting up easily, and efficiently freezing your food. It’s great to know that the size and price met your expectations too. Your support is truly appreciated! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A+ choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm glad we chose this unit. We managed to fit a whole beef in this unit. Was very pleased to have space to separate the different cuts. Shelves are sturdy and plenty of space in the door. This unit is sleek with a modern design style with the the control panel on the front. You can easily check the temperature, change the temperature, change the settings to refrigerator and it locks the settings so they can't be easily changed.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Great freezer, lots of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it can act as a fridge or freezer. Very spacious and cooled to freezing in 3 hours. Only reason I didn’t give a 5 star rating is because if the glass shelves. We put an entire butchered cow in there and was nervous about the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Garage Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking for a good garage refrigerator / freezer for a while. We purchase this 21 Cu Ft. convertible for our garage. What we like about this is that it is very spacious and sturdy. We did have an issue with the freezer where ice was forming on the door, we were able to contact Best Buy and have it replaced. Other than that, overall, we think it is a great garage addition.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best value currently on the market. This is one of, if not the, largest upright freezers available. The fact that it can be used as a refrigerator is just the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Designed to work at garage temperatures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer and tested to work in the garage! Lots of room and great price. Best Buy sales associate told me these are manufactured by the same plant as the name brands and at a much better price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is spacious and extremely well made. I like that it’s bright inside since I keep it my garage. It holds a nice steady temperature. I especially like the temperature control s on the front of the door. It has sturdy adjustable glass shelves & 2 roomy drawers on the the bottom. What’s not to like about this freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing freezer, so simple and spacious. It leaves more than enough room for my family to store our food, instead of playing Tetris in our old tiny freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer,

      Thank you for sharing your experience with us. It’s wonderful to hear that your Insignia upright freezer has been such a great addition to your home. Simple to use, spacious, and finally giving your family the room you need no more freezer‑Tetris is a win in itself.

      We’re glad it’s making life a little easier for you, and we truly appreciate you taking the time to leave a review.

      Lucien | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Insignia Feeezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia Freezer was delivered and installed 11/25. It is exactly as I expected and the delivery/installation great! I know it has only been a few weeks but we are off to a great start. It has been running flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space that is in this freezer. I just added some clear plastic containers to keep things separated. I love that it has a light on the inside, so that you can actually see what you're looking for. I also love the door alarm, no more accidentally leaving the door slightly ajar. Great freezer so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Pams,

      Thank you for taking the time to leave a review on our Insignia Products 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator. We are happy to read that this unit has worked out great as a freezer. Its also great to read that you have found the alarm feature useful to avoid any mishap. If you ever have questions or you need assistance with your product, please feel free to reach out to our team, we are here for you.

      |Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great! It's big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Good quality. Love the digital temperature read on the front so you know it's at the temp you want. It's big and taller than average but we love the extra space and are glad we opted for the larger model. Especially during the holidays. We are using it as a frig in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Stock up with no worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, 21 cf, and great price as a deal of the day special. Delivery and set-up was easy and the dòr seals very tight, almost too tight. Stocking up on sales at the grocery is a no brainer when you don't have to worry about having enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Bigsamfridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and great for my garage I like the fact you can use it as a refrigerator or a freezer. I’m using mine as a refrigerator because I have two deep freezers already. Great for a second refrigerator for the garage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer for our everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use as a freezer, though it has the ability to be either freezer or refrigerator. In the many months we have had it, it has been perfect. We use it basically daily as it’s our everyday freezer. It has plenty room for everything we need and to organize it all as well. It has a great seal and love that it has a door open alarm. It has been a great buy and the price was great too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience with our product. We are delighted to hear that it has been perfect for your daily use as a freezer and that you appreciate its versatility, spaciousness, and features like the door open alarm. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs effectively.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Amazing 21 cubic Freezer! (Biggest pic)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love love love the freezer. The fact that if our inside fridge dies this freezer can turn into a refrigerator is an added bonus!! We will buy another one when our next fridge dies. 21 cubic feet is a lot bigger than we thought which is awesome. It holds meat from 8 deers with room left over. Very very impressed!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Very happy with my freezer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. I’m replacing my old 9cuft freezer. The door is a little hard to open as I saw on other reviews but it is because is a big refrigerator and it seals the door when you close it. When the driver installed on my garage do not adjusted the front legs and was almost imposible open the door without moving the freezer, I adjusted down the legs and now is easier to open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Upright Freezer Model NS-UZ21WH0

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this freezer. It meets my family’s need. I have had it almost a year now with no issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, we’re thrilled to hear that your Insignia 21 Cu. Ft. Garage‑Ready Convertible Upright Freezer has been such a reliable addition to your home. Knowing it’s met your family’s needs and performed flawlessly for almost a year is exactly the kind of long‑term experience we love to hear about. Thank you for sharing your feedback it truly means a lot to us.

      Sabiha | Insignia BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great as either Freezer or Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking freezer or fridge. Whichever you prefer to use it as. Bought it to replace a deep freezer. Tried it as a fridge for the first week. Worked great. Tested Temperature is true to digital display. Changed it to freezer and it cooled down very quickly. Temp readings also match digital display. So far it's a great purchase. It is so much easier to find items in this compared to the deep freezer I have. Only thing that may cause some people issues is that the door seals really well (which is a good thing) but could be slightly difficult for some to open. Will probably buy another to use as dedicated fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints on this freezer so far. We get a half beef and store it in there. We also buy raw pet food. There is plenty of room for all that plus our groceries. Never going back to a chest freezer again.

    I would recommend this to a friend