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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2213 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,213 reviews
  • Rated 5 out of 5 stars

    For micro bakery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for micro bakery. Sourdough is very useful for the cold fermentation of my breads, I use the entire refrigerator for this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Regular Mom, XXL Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pleased so far! Its only been a month ;-) I feel its a good quality for the price and intallation was flawless!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DanielleL! Love the “Regular Mom, XXL Freezer” title—so relatable! Glad to hear installation went smoothly and that it’s living up to expectations so far. Here’s to lots of frozen meals and extra storage space!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Big Refrigerator or Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my garage to compliment my stand up freezer..probably could have got the 17 cft but oh well..works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service. A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, excellent curb side pickup assistance. Great factory packaging. Fair price and easy website to navigate and complete purchase. Everyone involved was professional, courteous, and polite. Best Buy location in a "safe" area. Will buy from this location again. A++

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My Best Buy 21 Cu.Ft. Convertible Freezer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of room, loving the glass shelves and double drawers on bottom. I am able to see everything in the freezer at a glance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re glad to hear you’re enjoying the spacious design, the sleek glass shelves, and the convenience of the double drawers. It’s great to know that the clear layout helps you easily see everything in the freezer. We truly appreciate your feedback and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great amount of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for our needs. We needed more refrigerator space and this fit the bill. It has plenty of room because it does not have large specialized storage or a water dispenser. If you want water and ice or large storage specifically for milk cartons, this is not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! It is large, upright, and perfect for our garage. Ordering on-line from Best Buy and taking advantage of their interest free financing was a no brainer! They delivered within one day, installed, and hauled off our old freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Box Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are big, beautiful, easy to operate and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an upright freezer, didnt even realize it doubled as a refrigerator until the delivery guy told me. All i had to do is push a button and turn the temp up and wallah, a fridge. So what did i do? I ordered another one to use as a fridge, now i have twins ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this deep freezer it holds quite a bit food and I love the shelf space and I love the basket that you can use to put miscellaneous stuff in it I gave a 5 star because I haven’t had any problems with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeticeH,

      Thank you for your wonderful review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love the ample storage space, shelf design, and the convenient basket for miscellaneous items. Your 5-star rating means a lot to us, and we're glad to know you haven't encountered any issues. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this freezer since I was desperate for a second stock up freezer. It exceeded by expectations by far! It’s such a simple, non complicated freezer! I love that it is nice and big and can store all my yummy baked goods :) I definitely recommend this freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge/freezer for use in your garage. Capacity is huge! We have the smaller 17 cu. ft. Insignia that we use as a freezer to support my daughter's baking business. We loved it so much we went with this larger model to use as a beer/beverage fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost 2 years in and door handle breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good freezer that works great in the garage. The size is wonderful, shelves are sturdy and stable. The temperature is easy to control...the only weak point is the door handle. We are 5 days shy of the end of the extended credit card warranty and the handle broke at the screw connections. If getting the extended warranty as a replacement handle costs about $60 after s/h. So it may be worth it if it breaks a second time within the 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So much room!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this upright garage freezer! It has so much room and we are able To keep everything organized unlike our last chest freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Mmots! We're thrilled to hear that you love your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the spacious design is helping you keep everything organized, unlike your previous chest freezer. If you have any other feedback or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Convertible freezer just what we needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this freezer. Common Ground Producers and Growers distribute produce to underserved communities and are preparing to build a larger walk-in cooler on the farm. This fridge/freezer combination works for small items until the new cooler project is completed, and it was a good price. The unit is also garage-ready. The only thing missing is a lock on the door.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughtful feedback! We’re glad to hear that the freezer is serving your needs well, especially in support of such an important mission with Common Ground Producers and Growers. It’s great to know the unit is performing reliably and offering good value while you prepare for your larger walk-in cooler project. We appreciate your note about the door lock—feedback like this helps us continue to improve. Thank you for your support and the work you do in the community.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large, Cheap, Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, large freezer that does its job and is cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Exceeded expectations! Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room!!! Works great. I can fit so many things in the door. What a great deal. I purchased two, one as a refrigerator and one as a freezer and i'm so grateful! Baskets help if you are the most use out of the distance between the shelves when needing to stack smaller items. If you're gonna stack pizza's, it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the product so much, i bought a 2nd one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had this fridge delivered last Thursday after waiting for 5 weeks. Well worth the wait. I can see why this product is always sold out. I got lucky that night i ordered it. So far so good. Bought it to replace my "beer" fridge. Plenty of room! Was so excited for my new fridge that I bought a 2nd one as soon as the delivery crew left. The 2nd one will replace my deep freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 plus years and still running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for 2 plus years and it os still running. I would buy it again if i needed another freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Holds 20 Turkeys !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a small poultry farm and purchased this for when we harvested Turkeys for Thanksgiving. It cooled down in no time, and we were able to fit 20 farm fresh Turkeys inside ranging 18 - 26lbs. Needless to say it holds a lot and stays cool!

    I would recommend this to a friend
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