Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 746 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    delivery scratched our brand new floor!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for more than a year. When BestBuy delivered it, the guys scratched our brand new hardwood floor in our brand new house. BestBuy and Geek Squad just ignored to respond. Very bad customer service. In terms of the fridge, it's very noisy. The defrost cycle is really noisy. But for the price and size, we can't complaint.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Top-Freezer Refrigerator. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. This refrigerator is everything it says it is/has. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty and roomy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a larger fridge for my family of 6. This has been wonderful and it's pretty to look at too!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product, for a great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a second refrigerator, it's great. It's spacious and has bright lighting. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A steel deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance esp for the price It looks sharp and cools quietly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge at very good price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in our garage as an overflow unit and a place to store extra food. Works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FRIDGE FOR A SMALL PLACE. ITS REALLY SIMPLE BUT WORKS GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great small or secondary fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We use in the garage. Perfect for overflow storage or would work well in a condo or apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the delivery experience was not great (took two attempts to deliver an undamaged item), the refrigerator itself is quite nice, lots of room and the fact it has no handles that protrude easier to get around in our small kitchen. The glass shelves were a nice touch on what was a relatively inexpensive product. Now we'll have to see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    functional basic fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works. stainless steel appliances fit my kitchen atyle.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Big freezer and lots of room in fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top-Freezer Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay but I want to mention when you open the freezer, it doesn't have lights. It is completely dark, especially at night. I bumped my head against the freezer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for extra use. So far, it has been great. My delivery guys were wonderful, too.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very nice looking Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is making some noise not sure what that’s means!! Should I call the store and see what to do? Otherwise it’s a nice refrigerator!! Looks nice!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with this refrigerator is that it has no ice maker.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I really appreciate you sharing your review with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. I want you to know that I have forwarded your opinion to our engineers so it can be consider in future designs. Thank you for being part of our family!

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! This has everything we need for a family of 7.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great addition for 2 nd refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator with huge freezer. Easy view shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacing the replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a smaller model and had to replace it with this one. They delivered and installed both without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Home owner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior layout. Enough space and shelving. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect size for my condo. It is been working perfectly so far!!

    I would recommend this to a friend
Sponsored