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Customer Ratings & Reviews

Your price for this item is $332.99
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The comparable value price is $829.99

Customer reviews

Rating 4.1 out of 5 stars with 746 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 746 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and it is not very heavy which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator freezer and refrigerator always keep items cold. Be careful to uninstall all form from the unit before turning on the refrigerator.Delivery was hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for our tenant

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the old fridge in our rental property with this beaut! The tenant is happy and that’s what counts. If it was a bad product I definitely would have heard about it by now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace the 28 year old shop refridgerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being larger than I expected (my fault) this is one of the best decisions I have made with the new house. (Note that this is in the garage) But it is quiet and works great. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only missing the drawer for the cheese/sandwich meat. During the first two days, the refrigerator seemed to have condensation in it, but once we started to replace everything, it was okay. Overall highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a garage fridge/freezer. Works great with low power usage 1kw/hr in summer. It was damaged on delivery, but had great customer service from best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Spend the extra dollars, lest you're just putting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes noises like a cat whining, puts off excessive amount of heat. Wouldn't recommend it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Wess!

      Thank you for taking the time to review our Insignia 21 Cu. Ft. Top-Freezer Refrigerator, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Michael Huffman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great fit for our replacement can count on Best Buy for all things for the home

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Nothing fits and only one temp control.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design. The shelves cannot be moved very high or very low so no tall items will fit. You have to squeeze them all onto the door. Also there is only one temp setting that adjusts both the fridge and the freezer. We have ours on max and the ice cream is still extremely soft. Fridge won’t go below 38 and freezer won’t go lower than 24.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great!! The pick up was smooth and the quality it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR.AC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAME IN LOOKING FOR A SMALLER RFEFRIDGERATOR FOUND WHAT WE NEEDED AND PURCHASED IT STORE AGENT WAS VERY HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Insignia fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very easy time ordering this product online. I had it delivered and the delivery went very very well. Overall my experience was very very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is expected to do at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 month update

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems as of now, my family and I are loving it , Great quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great especially if you do not want to deal with the ice/water dispensers (the reason I chose this fridge). The lack of protruding handles also makes it harder for my kids to get into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has alot of space for food storage and keeps food fresh and cold.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy Insignia.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Only worked for 2 years, and no one can fix it now that the compressor is shot. Don't buy this fridge, or any Insignia fridge for that matter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KandL,


      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator and the best buy associates are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this online. The value was really good and the ease of ordering was easy. The delivery men were on time, efficient, professional and friendly!

    I would recommend this to a friend