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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 746 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 746 reviews
  • Rated 5 out of 5 stars

    Insignia 21 CU Ft Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Keeps food efficiently cold

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, slick, modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have to get my brand new refrigerator replaced. It makes a lot of concerning sounds..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig for the price and it is very easy to open and store oversized items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool. Referigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the delivery team and the referigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nICE Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for peace of mind and a nice cool place to store the goods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT GREAT LOOKS EASY TO CLEAN QUIET SIMPLE

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Malfunction after 4 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased brand new and after 4 months the freezer does not work. A service technician was called and they reported a problem with the cooling coils.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    never got to use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to return the fridge. But before I returned it, I looked inside and it looked okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my garage and it is quiter than my main unit in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is of the highest quality and an excellent value

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving 2 star because Best Buy had to deliver this to me 2 times each time the refrigerator came broken so the 3 time was a 2 month wait and I didn’t want to risk another broken refrigerator beside that good size but not worth the wait to see if it was broken again or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value fridge Ever!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is a great well known product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, efficient and economical. On time delivery

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    freezer door opens when refrigerator door is shut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When closing refrigerator door, the freezer door opens. Very bad. We have to always remember to push on freezer door whenever we close refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! the seals of our Refrigerator/Freezer doors are designed to close and remain closed, the issue you are experiencing should not be happening. Please contact us at https://www.insigniaproducts.com/contact-us and we would be happy to send someone out to take a look at this right away. Sincerely, Arely R. Insignia products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia top freezer refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really like it because the freezer was so low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and good quality. Looks great in my kitchen too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, and doesn't run up your electric bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and doesn't run up your electric bill

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Purchased with Ice Maker which has not worked yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Maker was installed with Refrigerator - both brand new. Two service visits and it still has not made an ice cube. Now cant get the third service visit to even schedule.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      We appreciate the time off your day you took to write us this review. We find this situation unacceptable and would like to evaluate it fully so we can reach to a resolution on this case. Please, contact us via email on the link below my signature so we can provide you with further support if needed.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side of the outside of Refrigerator gets really warm.

    I would recommend this to a friend
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