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Customer reviews

Rating 4.3 out of 5 stars with 2378 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,378 reviews
  • Rated 4 out of 5 stars

    washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Unit is a little taller than most, so make sure you measure your space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer in White. We're pleased to hear that it works well for you. Your note about the unit's height is valuable advice for future customers, and we appreciate you sharing it. Your satisfaction is important to us, and we're glad you're happy with your purchase. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Quality Washing Machine for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washing machine for the price. Not the biggest or the most spacious, but a great buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MomOfBoys2, for your feedback! We're glad to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a quality product for the price. While it may not be the largest or most spacious, it's great to know that you consider it a great buy. If you have any other thoughts or need assistance, please let us know. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Budget washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Affordable washer if your on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and a great price gets clothes clean on the first wash

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Working great Definitely worth it for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value! Got at black friday and have loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Budget friendly and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great basic dryer that anyone can use with no difficulty. Would recommend to anyone who is looking for something simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Get the set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and delivery and set up were a breeze!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and service takes forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, my unit failed within a few months of ownership. During the initial Geek Squad visit, the technician never opened the back of the unit to confirm which parts were actually defective. Despite that, I was told parts would be ordered, and it took approximately 2.5 weeks for those parts to arrive. When the Geek Squad returned—again without inspecting or opening the unit—I was not provided a repair. Instead, the parts were picked up, and I was given a phone number to call to request a replacement washer, even before the scheduled parts-replacement appointment occurred. After calling the exchange program, I was informed that the new unit would take an additional week to arrive. This means I will be without a washer for over a month. While I appreciate that a replacement is being offered, clearer communication and an accurate timeframe would have been much more helpful, especially compared to the original three-day repair estimate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BUY BUY BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put together, and it’s very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I can't complain and the price was just great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. I recommend to anyone with limited space but want good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had way more space then I thought it would have for the price. Love the ease of washing and the time it takes to wash a full load.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm very happy to read that you are enjoying the Insignia Top-Loading Washer. Here at Insignia we are always aiming to get you the best items for the best quality. Please, feel free to reach us in case you need help, our door is open.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart buy. Good product for the dollars. Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best value in a dryer and easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price point. Easy to install and works as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Necessary Thing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but not great.Only bought because It fits the space I have!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal at a great price! And the installation was quick with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good price & great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s energy efficient, runs quiet, and has many washing options. I like the modern appearance and features, such as, the washer lid and buttons. Sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a small family definitely worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works As Advertised

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clothes are washed perfectly. Clean up easily.

    I would recommend this to a friend
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