Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
No stand and no remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were extremely disappointed. I bought this as a raffle prize for my Christmas raffle. The winner of this TV said the product did not come with a stand and a remote control. he had to order the stand and the remote control separately.
No, I would not recommend this to a friend Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good budget TV. Not the Best Buy is nice as a gift
I would recommend this to a friend- Cons mentioned:Remote control
Fire TV won’t pair with remote or WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. I have tried all the tricks I’ve found online to fix the issues. It seems to be an issue with the tv. It won’t pair with the remote or recognize/find any WiFi networks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 39" HD Smart Fire TV edition TV. I understand it won't pair with your remote and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
One terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a tv for a kids room. And all I can say is wow, what a piece of junk. Most smart tvs are nothing fancy and are at the very least, useable and fulfill their purpose. The TV was completely unusable. The fire tv interface was so frustratingly slow and unresponsive at times. And if you try to create a kids profile, it will become even more unusable. I would say to others considering this to spend a little more in a name brand to avoid the headache of having to deal with this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JRnTX,
Thanks for taking the time and effort to leave a review Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
It’s only 720p so don’t expect much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok. Screen quality is meh, since 720p. Ended up returning.
No, I would not recommend this to a friend- Cons mentioned:Speed
Really slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really slow. It takes forever after clicking on an app and sometimes it will just turn off completely.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new today and right out the box doesn’t work. Remote doesn’t work to tv and red light on the front of tv is going on and out. Stuck on language menu, I will never buy this brand again.
No, I would not recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price………………………………..,,,,,.,,,,,
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my son! Has all the Hulu and Netflix apps on it.
I would recommend this to a friendRemote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get the TV to work with the XFinity remote!!!
No, I would not recommend this to a friendHorrible tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh where to start. The tv right out of the box had problems. First it took 45mins for system update. Then it kept turning on and off. Once it started back on it did another system update. Then it gets stuck on the Amazon screen. It’s boxed up and heading back to bestbuy for refund.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok picture the base did not fit in the place I wanted
No, I would not recommend this to a friendThis is not my Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omgggg….. No wonder it was on sale. I do not recommend this tv to my worst enemy. This tv has so many problems it’s ridiculous. You can’t hit pause and it remain on pause, it’ll automatically shut off so you have to go from the very beginning of apps to get back to what you were watching. It makes us sooooo mad.
No, I would not recommend this to a friend39 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had a faster refresh rate.................
I would recommend this to a friendGreat price for tv with firetv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but tv tuner took a while to program channels
I would recommend this to a friendGarbage. Antenna Tuner doesn't work?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Purchase this TV to put in a travel trailer that we fixed up. I didn't turn it on until several days into our trip. I spent an hour even trying to figure out how to auto tune the antenna. Zero channels found. Next camp site, I hooked up a coax for wired cable. Zero channels. Played with every possible setting. Zero channels. A week later at home. I plugged a basic rabbit ear antenna to it. Zero channels. I bought this tv 3 weeks ago. I had it on for approximately 2 hours - all on the setup screen. I'm passed the return period (really?) Not a happy camper. I've bought literally 30 or 40 tvs from Best Buy in the past 5 years including dozens of Isignias, and this was the the worst.
No, I would not recommend this to a friendNot happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box had nothing needed in it. No screws for the feet on the TV, the remote doesn't work with this tv, so I have to buy another one and replace this, its just ridiculous.
I would recommend this to a friendHorrible if you need it for casting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone screen casting is extremely unreliable and usually doesn't work, maybe because it says the decoder hardware (whatever that is) doesn't work or has other problems. The error messages keep changing to make it extra confusing. I can't find a fix or workaround. I've downloaded multiple screen casting apps to get around this and they all send me in circles without ever working. I've bought Google Chromecast and google customer support says they don't support iPhone, but it took them an entire hour to tell me something that they should seem to know. I've spend hours over a couple months looking for solutions and nothing works Just awful all around.
No, I would not recommend this to a friend- Cons mentioned:Remote control
InsigniaYikes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as an "excellent" open box and it was NO BUENO! Couldn't get the remote to sync and wasted so much time trying to figure it out. Buy SAMSUNG!!!!
No, I would not recommend this to a friend Useless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year the tv “can’t connect to our servers” though there is nothing wrong with the internet. It repeatedly sends you to the Amazon log in screen then displays a “please sign in with the active account” even though my account is active. I’m officially done with all things Amazon. For a tech company they’re pretty F-ing terrible at tech.
No, I would not recommend this to a friend
